22 call center supervisor jobs at 18 companies in California
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Call Center Supervisor
Bell Gardens, California, United States
$59k-$65k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership experience, Associates degree required (Bachelor's preferred), bilingual English/Spanish required, call center/FQHC experience preferred, NextGen and Microsoft Office proficiency, ability to travel to clinic sites.
NextGen (E.H.R. & PMS), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, E.H.R.
1mo
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Supervisor Call Center
San Diego, California, United States
$70k-$78k/yr OnsiteFull Time
2+ YOE2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills.
Microsoft Office, Electronic Health Records, health information exchanges
1mo
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, California, United States
$19-$25/hr OnsiteFull Time
2+ YOE2+ years call center experience, bilingual English/Spanish, leadership/coaching skills, 1+ year sales experience, strong communication and problem-solving.
2w
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Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, California, United States
$72k-$88k/yr HybridFull Time
2+ MgmtRequires 2+ years of leadership experience in a high-volume call center, employee coaching and performance management, strong communication and problem-solving skills, and proficiency with Microsoft Office and contact center technologies.
Microsoft Office, CRM, Workforce Management
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOE3+ years call center/customer service experience in healthcare, high school or equivalent, knowledge of HIPAA and medical terminology, MS Office and ACD reporting experience, supervisory and organizational skills.
Microsoft Office, ACD
1mo
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Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, California, United States
$69k-$112k/yr OnsiteFull Time
3+ YOEHigh school or equivalent; 3 years call center/customer service experience in a healthcare environment; knowledge of HIPAA, medical terminology, health plans, ACD reporting and MS Office; strong communication, multitasking and organizational skills.
Microsoft Office, ACD reporting
3w
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Supervisor, Pharmacy Operations/Call Center
Long Beach, California, United States
$37k-$80k/yr RemoteFull Time
5+ YOE5+ years healthcare experience (call center preferred), knowledge of prescription drugs and pharmacy terminology, experience managing projects and KPIs, Microsoft Office proficiency, strong communication skills.
Microsoft Office
1mo
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Supervisor, Contact Center
Vacaville, California, United States
$70k-$86k/yr OnsiteFull Time
5+ YOE4+ Mgmt4+ years supervisory experience, 5+ years inbound call center experience, BA/BS or equivalent, strong leadership, project management, analytics, and communication skills; U.S. work authorization required.
4w
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Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS
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Crisis Center Supervisor
Sacramento, California, United States
$96k-$119k/yr OnsiteFull Time, Temporary
4+ YOE1+ MgmtSupervise crisis center operations, train and coach staff/volunteers, meet KPI reporting, complete crisis training and exam, and work flexible hours including on-call; bachelor’s degree or 4 years crisis experience; 1+ year leadership experience.
Microsoft Word, iCarol, EHR
1w
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Ambulatory Care Administration Supervisor 1 – Patient Contact Center
Rancho Cordova or Sacramento
$3k-$5k/bi-wk OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma/GED or equivalent, 3 years in healthcare call center, patient access, care coordination, or hospital operations, and 1 year of supervisory or lead experience. Requires EHR and call center systems experience.
Electronic Health Records (EHRs), call center systems, Microsoft Excel
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Customer Service Supervisor
Glendale, California, United States
$60k-$65k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years call center/customer service experience, 2+ years supervisory experience, experience analyzing call interactions and performance data, proficiency with contact center systems and reporting, strong leadership and communication skills.
3w
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Supervisor, Customer Service
San Jose, California, United States
$88k-$132k/yr OnsiteFull Time
4+ YOE1+ MgmtAssociate degree or equivalent, 4+ years call center experience with 1+ year supervisory experience; proficiency with Outlook/Word/Excel; strong communication and decision-making skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
1mo
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Supervisor, Specialty Pharmacy Services
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yr RemoteFull Time
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Verint, CMS, Call Recording Systems, Workday
2mo
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Billing Problem Resolution Supervisor
Santa Ana, California, United States
$65k-$80k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years healthcare revenue cycle experience, 2+ years leadership, Bachelor's preferred, call center operations experience, strong understanding of insurance billing, eligibility, COB, denial management, payment posting, and analytical skills.
3mo
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Quality Assurance and Training Supervisor - United States
San Diego, California, United States
OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years QA/training experience; lead QA monitoring and training in a call center.
3mo
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Workforce Management Supervisor- Patient Access Organization
Los Angeles, California, United States
$43-$91/hr HybridFull Time
5+ YOEBachelor's degree in business/healthcare/data analytics,5+ years WFM or call center operations,3+ years forecasting and scheduling,knowledge of Erlang calculations,Genesys,advanced Excel/SharePoint,and supervisory experience.
Genesys, Microsoft Excel, Microsoft SharePoint, Erlang
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