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337 call center supervisor jobs at 219 companies in United States

2mo
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Call Center Supervisor
Reno, Nevada, United States
OnsiteFull Time
Grand Sierra Resort
Grand Sierra Resort: Operates a luxury hotel, casino, and entertainment resort complex.
3+ YOE3+ years call center supervisor experience; strong leadership, coaching, scheduling, and guest service.
Learning Management System (LMS), Hotel revenue systems
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2d
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Call Center Supervisor
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yr RemoteFull Time
IonTuition
IonTuition: Web-based student loan management and financial counseling platform.
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2w
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Call Center Supervisor
Framingham, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Esler Companies
Esler Companies: Operates residential window and door replacement franchise businesses.
Previous inside sales or call center supervisor experience, strong sales closing track record, excellent oral/written communication, metric-driven, multitasking and interpersonal skills.
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1mo
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Call Center Supervisor
El Paso, Texas, United States
OnsiteFull Time
Elovate
ElovateToronto Stock Exchange: CSU: Automated traffic enforcement and safety technology for government agencies.
2+ YOE2+ years call center/customer support experience, supervisory experience preferred; knowledge of call center metrics, SLAs, coaching skills; proficiency with call center platforms, CRM/ticketing systems, and Microsoft Office.
Microsoft Office, CRM, call center platforms, ticketing systems, AI-enabled tools
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1mo
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Call Center Supervisor
Minneapolis, Minnesota, United States
$25-$28/hr OnsiteFull Time
People's Center Clinics & Services
People's Center Clinics & Services: Provides affordable community-based medical, dental, and behavioral healthcare.
Supervisory call center experience required, strong oral communication, knowledge of call center metrics, ability to manage outbound campaigns and sales, proficiency with call center management software; bachelor's degree and CRM/workforce management experience preferred.
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1mo
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Call Center Supervisor
Bloomington, Illinois, United States
$20-$23/hr OnsiteFull Time
Illinois State Credit Union
Illinois State Credit Union: A member-owned credit union offering loans and banking services.
Prior call center and supervisory experience required; high school diploma or equivalent; strong coaching, communication, and familiarity with call monitoring, CRM, scheduling, and performance reporting.
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3d
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Call Center Supervisor
Waco, Texas, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
1+ YOE1+ year supervisory experience in a call center, ability to manage KPIs, coach staff, use call monitoring and dashboards, handle escalations, ensure compliance, and communicate clearly.
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1mo
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Supervisor, Call Center
Kamakee or Hawaii
$71k-$89k/yr OnsiteFull Time
Hawaii Gas
Hawaii Gas: Hawaii's exclusive franchised gas utility and propane distributor.
5+ YOEHigh school diploma/GED; minimum 5 years in customer service or call center roles; proficiency with Microsoft Office (Word, Excel, Access, PowerPoint); experience handling call resolutions and supervising teams preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Cayenta, Zoom, MyAccount
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4d
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Call Center Supervisor
Jackson, Michigan, United States
$61k/yr OnsiteFull Time
American 1 Credit Union
American 1 Credit Union: Provides personal and business banking services to local members.
Supervisory experience in a call center, strong communication, coaching, sales/lending knowledge, Microsoft Office proficiency, high school diploma (Bachelor's preferred).
Microsoft Office
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1mo
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Call Center Supervisor
Golden, Colorado, United States
$76k-$88k/yr HybridFull Time
Colorado 811
Colorado 811: A non-profit notification center for underground utility damage prevention.
5+ YOE5+ Mgmt5+ years supervisory call center experience; coaching, WFM, QA, KPI management, scheduling, performance monitoring, escalation handling, and strong communication skills.
Five9, HubSpot, Smartsheet, Agent Assist, AI chatbots, Excel, Google Sheets, Teams, SharePoint
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6d
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Call Center Supervisor
Totowa, New Jersey, United States
$54k-$62k/yr OnsiteFull Time
North Jersey Federal Credit Union
North Jersey Federal Credit Union: Provides banking and lending services to North Jersey communities.
2+ YOE2+ Mgmt2+ years call center experience with individual goals, 2+ years leadership, high school/GED required; experience with RingCentral and financial institutions and Spanish are a plus.
RingCentral
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2d
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Call Center Supervisor
Philadelphia, Pennsylvania, United States
$50k-$60k/yr OnsiteFull Time
American Heritage Credit Union
American Heritage Credit Union: Member-owned financial cooperative providing banking, lending, and investment services.
2+ YOE1+ Mgmt2+ years customer service or cash handling; 1-2+ years supervisory experience in a financial institution; strong interpersonal skills; flexible to call center hours.
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1d
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Call Center Supervisor
Peoria, Illinois, United States
$59k-$62k/yr OnsiteFull Time
Illinois Mutual
Illinois Mutual: Provides life, disability, and worksite insurance products.
3+ YOEBachelor's degree, 3+ years insurance and call center experience, industry designation preferred (FLMI/ACS/AIRC), Microsoft Office proficiency, strong communication and leadership skills.
Microsoft Office
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3mo
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Call Center Supervisor
Appleton, Wisconsin, United States
OnsiteFull Time
The Community Blood Center
The Community Blood Center: Collects, processes, and distributes blood products for healthcare providers.
Bachelor's degree or equivalent experience; strong leadership; call center operations experience; proficiency in Microsoft Office; valid Wisconsin driver's license; ability to lift up to 35 pounds.
CRM software, Microsoft Office, Excel, Word
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1d
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Call Center Supervisor
Cary or Apex or Chapel Hill or Clayton or Durham or Holly Springs or Siler City
$67k/yr HybridFull Time
MetLife
MetLifeNYSE: MET: Global provider of insurance, annuities, and financial services.
3+ YOE3+ years call center experience, High School diploma/GED, full availability for training and wide shift coverage, strong leadership, coaching, communication and Microsoft Office skills.
Microsoft Word, Microsoft Excel
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2d
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Call Center Supervisor
Indianapolis, Indiana, United States
$50k-$60k/yr OnsiteFull Time
LCP Transportation
LCP Transportation: Provider of non-emergency medical transportation services for patients.
3+ YOE1+ Mgmt3+ years in customer service/call center with 1+ year supervisory experience; strong coaching, performance management, reporting, and communication skills; high school diploma or GED required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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2d
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Call Center Supervisor
Chicago, Illinois, United States
OnsiteFull Time
Midwest Vision Partners
Midwest Vision Partners: Provider of medical and surgical eye care through clinical partnerships.
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
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3d
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Call Center Supervisor
Wheeling, West Virginia, United States
OnsiteFull Time
Oglebay
Oglebay: Provides resort hospitality and public recreation services in West Virginia.
1+ YOESupervising call center operations, ensuring reservation accuracy, training staff, strong guest-service and communication skills, knowledge of reservation systems, flexible schedule including weekends/evenings/holidays.
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4w
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Call Center Supervisor
New York City, New York, United States
$47k-$71k/yr HybridFull Time
City of New York
City of New York: Provides municipal services and administration for New York City.
1+ YOEHigh school diploma or equivalent and 1 year clerical experience; ability to type 100 key strokes (20 words) per minute; experience supervising call center or customer service staff and analyzing call metrics preferred; strong written and verbal communication and problem-solving skills.
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3d
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Call Center Supervisor - WI
Madison, Wisconsin, United States
OnsiteFull Time
Verida
Verida: Manages non-emergency medical transportation for Medicaid and Medicare members.
2+ YOEAssociate degree or commensurate experience, 2+ years customer service in a call center, supervisory experience preferred, strong Microsoft Office and call center system skills, excellent communication and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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