6 call center supervisor jobs at 4 companies in Joppatowne, MD
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Crisis Call Center Supervisor - Overnights
Timonium, Maryland, United States
$70k-$77k/yrOnsiteFull Time
Santé Group Companies: Provides community-based behavioral and mental health crisis services
Supervisory experience and previous crisis/call center experience required; bachelor's in Counseling, Social Work or related required (master's preferred); knowledge of Microsoft Office and EMR; valid driver’s license and able to drive company vehicle.
Electronic Medical Record (EMR), Credible, Microsoft Office
Call Center Supervisor (Chesapeake Specialty Care)
Baltimore, Maryland, United States
$48k-$72k/yrRemoteFull Time
University of Maryland Faculty Physicians: Manages clinical and administrative operations for university faculty physicians.
3+ YOE1+ MgmtHigh school diploma/GED and 3+ years of customer service, call center, medical office, or healthcare experience required. Supervisory experience, scheduling, medical terminology, Microsoft Office, and EMR proficiency preferred or required as stated.
Microsoft Office, Electronic Medical Record (EMR), HIPAA
Call Center Supervisor - Baltimore City Department of Information Technology
Baltimore, Maryland, United States
$54k-$87k/yrOnsiteFull Time
City of Baltimore: Provides municipal services and public administration for Baltimore, Maryland.
3+ YOE1+ MgmtHigh school diploma or GED plus three years of call center representative experience, including computer data entry or word processing and one year of lead work, or equivalent education and experience.
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEActive Secret clearance and 7+ years of helpdesk, service desk, call center, or equivalent customer service experience. Requires onsite availability, on-call participation, and rotating shift flexibility.
Santé Group Companies: Provides community-based behavioral and mental health crisis services
Manage and operate a 911 Call Center clinician program, provide clinical and administrative supervision, develop policies, train staff, oversee documentation, and serve as on-call supervisor.