5 call center supervisor jobs at 5 companies in Logan Square, IL
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Call Center Supervisor
Chicago, Illinois, United States
OnsiteFull Time
Midwest Vision Partners: Provider of medical and surgical eye care through clinical partnerships.
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
Powers Health: Non-profit health system offering comprehensive medical and surgical hospital services.
3+ YOE2+ MgmtHigh school diploma or GED, 3–5 years of patient access experience, and 2+ years supervising healthcare access, registration, scheduling, admissions, or call center teams. EHR experience required; Epic preferred.
Electronic Health Record (EHR), Epic, Microsoft Word, Microsoft Excel, Microsoft Outlook
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Boyd GamingNYSE: BYD: Operates casino entertainment and hospitality properties in the United States.
Supervise front desk, gift shop, call center, bell and reservations staff; hire, train, schedule and evaluate team; handle cash/credit transactions and electronic drafts; operate POS/LMS/CMS/RMS; lift up to 35 lbs; audit billing and inventory.
Resource Innovations: Provides clean energy services and software solutions for utilities.
2+ YOEHigh school diploma required; 2+ years customer service/call center experience; proficiency in Word and Excel; experience coaching/training others; team-building skills; strong communication; detail-oriented with excellent organization.