3 call center supervisor jobs at 2 companies in Mapleton, UT
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Customer Experience Supervisor
Lehi, Utah, United States
OnsiteFull Time
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
1+ YOELead and coach a call center team; 1+ year supervising customer service teams; call center experience preferred; strong communication, escalation handling, metrics-driven coaching.
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
1+ YOE1+ year supervising customer service teams, call center experience preferred; strong communication, decision-making, coaching, and performance management skills.
Pure Infusion Suites: Provides outpatient medical infusion and injection therapy services.
5+ YOE2+ Mgmt5+ years in healthcare revenue cycle/patient accounts with 2+ years supervisory experience; HIPAA, TCPA, FDCPA, PCI-DSS compliance knowledge; call-center and collections experience; leadership and de-escalation skills.
AdvancedMD, WeInfuse, R2, Waystar, Microsoft Excel, Microsoft Office Suite, cloud VoIP, PCI-DSS payment portal