13 call center supervisor jobs at 7 companies in Massachusetts
1mo
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Call Center Supervisor
Pittsfield, Massachusetts, United States
$21-$32/hr HybridFull Time
2+ YOE2+ years banking experience, 1+ year call center experience, 6-12 months Berkshire Bank call center preferred; Associate degree preferred; experience supervising remote teams; strong customer service, sales, communication and problem-solving skills.
3mo
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Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Experience in Inside Sales or Call Center supervision; proven ability to lead a team, meet metrics, and close sales.
CRM, Call Center Software, Phone
3mo
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Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervise inside sales reps, coach to meet metrics, schedule appointments, strong sales/call-center experience, excellent communication and multitasking skills.
1mo
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Call Center Supervisor
Dorchester, Massachusetts, United States
$57k-$85k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED and 1+ year call center management experience, 1 year supervising staff; computer literate with intermediate Microsoft Excel/Word/Outlook/Teams; EPIC/OCHIN preferred; strong communication and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, EPIC, OCHIN
6d
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Call Center Supervisor/Trainer
Pittsfield or Worcester
$21-$32/hr OnsiteFull Time
2+ YOERequires 2 years of banking experience, 1 year of call center experience, and 6–12 months in the Beacon Bank Call Center. Associate degree preferred; team supervision, training, communication, sales, and MS Office skills required.
Microsoft Office, Microsoft Word, Microsoft Excel
3mo
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Call Center Supervisor - Northborough, MA
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervisory call center/inside sales experience, strong sales track record, coaching ability, excellent communication, multitasking, and metric-driven leadership.
2w
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Supervisor, Contact Center
Columbus or Boston or Miami or United States
$52k-$65k/yr RemoteFull Time
3+ YOERequires 3+ years supervising call centers, with 5+ years in human services or healthcare preferred. Requires leadership, customer service, phone systems, CRM, Medicaid, and Microsoft Office knowledge.
inContact, Five9, Salesforce, Microsoft Office
3w
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Supervisor, Customer Contact Center
Weymouth, Massachusetts, United States
$80k-$114k/yr OnsiteFull Time
Oversees 24/7 call center operations, staff scheduling, escalation management, coordination with clinical stakeholders, and maintaining service delivery metrics.
1w
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Supervisor, Central Transport
Boston, Massachusetts, United States
$51k-$64k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent and 1 year of call center or medical supervisory experience required; 3 years preferred. Requires communication, customer service, leadership, and physical ability to lift up to 50 pounds.
2w
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Supervisor, Central Transport (Sun - Thur, Evening Shift)
Boston, Massachusetts, United States
$51k-$64k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1 year of call center or supervisory experience in a medical setting. Requires communication, customer service, organizational, and physical handling abilities.
video terminals
2w
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Supervisor, Central Transport (Tue - Sat, Overnight Shift)
Boston, Massachusetts, United States
$51k-$64k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent and 1 year of call center or medical-setting supervisory experience; 3 years preferred. Requires communication, customer service, and physical ability to lift 50 pounds.
video terminals
1w
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Customer Service and Rebate Processing Team Supervisor
Needham or United States
$20-$23/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of customer service or call center experience, Microsoft Office proficiency, and experience managing, coaching, and training others.
Microsoft Office, Microsoft Word, Microsoft Excel
1w
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Customer Service and Rebate Processing Team Supervisor
Boston or United States
$20-$23/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of customer service or call center experience, Microsoft Word and Excel proficiency, and experience managing, coaching, and training others.
Microsoft Word, Microsoft Excel