6 call center supervisor jobs at 5 companies in Minnesota
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Call Center Supervisor
Minneapolis, Minnesota, United States
$25-$28/hrOnsiteFull Time
People's Center Clinics & Services: Nonprofit Federally Qualified Health Center providing affordable medical, dental, and behavioral care to Minneapolis residents.
Supervisory call center experience required, strong oral communication, knowledge of call center metrics, ability to manage outbound campaigns and sales, proficiency with call center management software; bachelor's degree and CRM/workforce management experience preferred.
Infinity from Marvin: Built for life®. Designed for living. Transform your home with Ultrex® fiberglass windows and doors.
3+ YOE3+ MgmtRequires 3–5 years of leadership experience in a call center or customer engagement environment, team coaching and management experience, KPI-driven performance management, and proficiency with Salesforce, Tableau, Excel, and PowerPoint.
Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
Infinity from Marvin: Built for life®. Designed for living. Transform your home with Ultrex® fiberglass windows and doors.
3+ MgmtRequires 3–5 years of call center or customer engagement leadership, team coaching and management experience, KPI-driven performance management, Salesforce, Tableau, Excel, PowerPoint, and strong communication skills.
Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
Community Health Service, Inc.: Private nonprofit FQHC network providing affordable medical, dental, behavioral-health, and victim-advocacy services across Minnesota and North Dakota.
3+ YOESupervise patient access representatives, monitor front desk and call center performance, develop training, 3+ years healthcare experience or 2+ years supervisory experience, high school diploma, coaching and tech proficiency, Spanish asset.
Cherryville or South Carolina or Rhode Island or Puerto Rico or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or New York or Ohio or Indiana or Illinois or North Dakota or Connecticut or Colorado or California or New Mexico or Washington or Oregon or New Jersey or New Hampshire or Idaho or Minnesota or South Dakota or Michigan or Maryland or Delaware or North Carolina or Alaska or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Iowa or Hawaii or Georgia or Arizona or Arkansas or Alabama or Wyoming
$56k-$83k/yrRemoteFull Time
Cox Automotive: Privately held automotive services and software serving dealers, fleets, lenders, automakers, and car shoppers.
5+ YOEHigh school diploma/GED and 5 years in transportation or call center operations; alternatives include a related bachelor's degree with 3 years, master's with 1 year, or PhD with up to 1 year. Strong MS Office knowledge required.