11 call center supervisor jobs at 9 companies in New Jersey
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Call Center Supervisor (On-Site)
Monroe, New Jersey, United States
$55k-$80k/yrOnsiteFull Time
Apex Service Partners: Home services platform partnering with regional service providers.
Supervisory experience in a contact/call center, coaching and performance management, KPI and workforce oversight, escalation management, ADP and CRM experience preferred, strong communication and analytical skills.
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
Prime Group Holdings: Private equity real estate owner-operator acquiring, developing, managing, and optimizing self-storage assets for institutional investors.
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ] in Philadelphia, Pennsylvania
Philadelphia or Delaware or Pennsylvania or New Jersey
HybridFull Time
Independence Blue Cross: Nonprofit regional health insurer serving families, employers, and communities in southeastern Pennsylvania.
5+ YOEFive years of related insurance operations experience, leadership and staff development skills, strong communication, analytical and time management abilities, and flexibility for call center shifts.
Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]
Philadelphia or Delaware or Pennsylvania or New Jersey
HybridFull Time
Independence Blue Cross: Nonprofit regional health insurer serving families, employers, and communities in southeastern Pennsylvania.
5+ YOEFive years of related insurance operations experience, with an undergraduate degree preferred. Requires staff leadership, communication, analytical, time management, and customer problem-solving skills.
Barnes & NobleNew York Stock Exchange: BNED: The largest retail bookseller in the United States.
2+ MgmtRequires 2–3 years in a lead or supervisory role, customer service experience, strong communication, prioritization, analytical, multitasking, organizational, and teamwork skills; call center experience preferred.
ConduentNASDAQ: CNDT: Global provider of business process services and IT solutions.
3+ YOERequires 3+ years managing eligibility, transaction processing, or data entry operations; call center, metrics, workforce management, MS Office, analytical, communication, and supervisory skills. Bachelor's degree preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
ConduentNASDAQ: CNDT: Global provider of business process services and IT solutions.
3+ YOERequires 3+ years managing eligibility, transaction processing, or data entry operations; call center, metrics, workforce management, analytical, communication, and Microsoft Office skills. Overtime, evening, and weekend availability required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yrRemoteFull Time
CVS SpecialtyNYSE: CVS: CVS Health's specialty pharmacy serves patients with complex, chronic and rare conditions through medication and clinical support.
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Plano or Santa Ana or New Jersey or Texas or Florida or Japan or Shanghai or Hong Kong or Canada or Mexico or Germany or United Kingdom or France
$68k-$79k/yrOnsiteFull Time
PSA: Private U.S. collectibles authenticator and grader serving trading-card, autograph, memorabilia, and other collectible owners.
6+ YOE2+ MgmtRequires 6+ years of customer service experience, including 2+ years supervising customer service or call center teams, process improvement expertise, strong communication, conflict resolution, and Salesforce or similar CRM experience.
ConnectiveRx: Private biopharmaceutical services providing hub, affordability, and adherence support to pharmaceutical manufacturers, providers, and patients.
3+ YOE3+ MgmtBachelor's degree or 3–5 years equivalent experience; 3+ years leading claims or customer service teams, or inbound medical benefits and claims experience. Requires supervisory, coaching, call center, insurance verification, and computer skills.
Cherryville or South Carolina or Rhode Island or Puerto Rico or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or New York or Ohio or Indiana or Illinois or North Dakota or Connecticut or Colorado or California or New Mexico or Washington or Oregon or New Jersey or New Hampshire or Idaho or Minnesota or South Dakota or Michigan or Maryland or Delaware or North Carolina or Alaska or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Iowa or Hawaii or Georgia or Arizona or Arkansas or Alabama or Wyoming
$56k-$83k/yrRemoteFull Time
Cox Automotive: Privately held automotive services and software serving dealers, fleets, lenders, automakers, and car shoppers.
5+ YOEHigh school diploma/GED and 5 years in transportation or call center operations; alternatives include a related bachelor's degree with 3 years, master's with 1 year, or PhD with up to 1 year. Strong MS Office knowledge required.