19 call center supervisor jobs at 15 companies in Pennsylvania
3d
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Call Center Supervisor
Tannersville, Pennsylvania, United States
OnsiteFull Time
Supervisory or leadership experience preferred in a call center, reservations, hotel, or front desk setting. Requires English proficiency, strong coaching and communication skills, flexible availability, and Microsoft Office proficiency.
Microsoft Office, ACD, PMS
1mo
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Call Center Supervisor
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
3+ YOESupervisory experience with call center staffing, computer-aided dispatch knowledge, strong communication, problem solving, map reading, and at least 3 years related experience; post-secondary coursework preferred.
computer-aided dispatch
1w
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Member Relations Supervisor - Call Center
Philadelphia, Pennsylvania, United States
OnsiteFull Time
1+ YOERequires 1–3+ years of related experience, an associate degree or equivalent specialized training, CCUFC through FICEP, and strong verbal, written, presentation, interpersonal, supervisory, and regulatory compliance skills.
CRM, Key Performance Indicators (KPIs), Customer Relationship Management (CRM), PAT, VANA
3d
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Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ] in Philadelphia, Pennsylvania
Philadelphia or Delaware or Pennsylvania or New Jersey
HybridFull Time
5+ YOEFive years of related insurance operations experience, leadership and staff development skills, strong communication, analytical and time management abilities, and flexibility for call center shifts.
Microsoft Authenticator, Android, iOS
2mo
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Supervisor - Overseas Assistance Center
King of Prussia, Pennsylvania, United States
$66k/yr HybridFull Time
Leads and develops a 24/7 contact center team; supervisory experience in health insurance preferred; familiarity with HIPAA; strong leadership, communication, and problem-solving skills; Microsoft Office and SalesForce/ADP proficiency; ability to work varied shifts and on-call.
Microsoft Office, SalesForce, ADP
3d
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Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]
Philadelphia or Delaware or Pennsylvania or New Jersey
HybridFull Time
5+ YOEFive years of related insurance operations experience, with an undergraduate degree preferred. Requires staff leadership, communication, analytical, time management, and customer problem-solving skills.
Microsoft Authenticator
2w
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Shift Supervisor
Pottsville, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED and 2+ years of dispensary, retail, sales, hospitality, call center, or customer service experience; requires POS, cash handling, computer, math, and leadership skills.
MJ Freeway, retail POS systems, web browsers, credit card processing terminals
2w
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Shift Supervisor
Mount Pocono, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED and 2+ years of combined dispensary, retail, sales, hospitality, call center, or customer service experience. Strong computer, cash handling, math, reasoning, and customer service skills required.
web browsers, retail POS systems, credit card processing terminals, MJ Freeway
5d
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Shift Supervisor
Hamburg, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Requires 2+ years of combined dispensary, retail, sales, hospitality, call center, or customer service experience and strong computer, cash-handling, and critical-thinking skills.
Microsoft Excel, MJ Freeway, web browsers, retail POS systems, credit card processing terminals
2w
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Inside Sales Supervisor
Newtown, Pennsylvania, United States
OnsiteFull Time
2+ YOESupervisory experience, strong communication, decision-making, accountability, training, presentation, multitasking, and sales performance management skills; 2+ years of call center experience preferred.
Microsoft Word, Microsoft Excel
3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
1mo
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Supervisor, Specialty Pharmacy Services
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yr RemoteFull Time
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Verint, CMS, Call Recording Systems, Workday
1mo
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Supervisor, Patient Support
Pittsburgh, Pennsylvania, United States
$48k-$70k/yr OnsiteFull Time
2+ YOE1+ MgmtAssociate's degree or equivalent (4 years) required; 2+ years healthcare experience (claims or high-volume call center); 1+ year supervisory experience; advanced Microsoft Office (Excel, Word, PowerPoint, Access); strong communication and process improvement skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access
2mo
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Supervisor Patient Access - Full Time - Evening - SVH
Erie, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtBA/BS or equivalent experience, 3-5 years revenue cycle/billing experience with staff supervision, PC/software proficiency; call center experience preferred.
1mo
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Patient Support Supervisor l Pittsburgh, PA
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
2+ YOE3+ MgmtBachelor's or equivalent experience; 3+ years leadership; 2+ years customer service/call center/pharmacy experience; strong data-driven decision making, coaching, problem solving, and communication skills.
5d
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Supervisor, Transportation Breakdown (Cox Fleet)
Cherryville or South Carolina or Rhode Island or Puerto Rico or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or New York or Ohio or Indiana or Illinois or North Dakota or Connecticut or Colorado or California or New Mexico or Washington or Oregon or New Jersey or New Hampshire or Idaho or Minnesota or South Dakota or Michigan or Maryland or Delaware or North Carolina or Alaska or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Iowa or Hawaii or Georgia or Arizona or Arkansas or Alabama or Wyoming
$56k-$83k/yr RemoteFull Time
5+ YOEHigh school diploma/GED and 5 years in transportation or call center operations; alternatives include a related bachelor's degree with 3 years, master's with 1 year, or PhD with up to 1 year. Strong MS Office knowledge required.
Microsoft Office
4d
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Supervisor, Patient Access - Fox Chapel - Full-time - Rotating Shift
Fox Chapel, Pennsylvania, United States
OnsiteFull Time
Bachelor's degree or equivalent relevant experience, 3–5 years of revenue cycle experience including staff supervision, and proficiency using PCs and software applications; call center experience preferred.
PC
1mo
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HR Services Representative - Supervisor
State College, Pennsylvania, United States
$49k-$71k/yr HybridFull Time
4+ YOEAssociate degree and 4+ years relevant experience; supervisory skills, call center or HR experience preferred; strong confidentiality, communication, judgment, and ability to learn HR systems.
Workday
1mo
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Team Lead/Supervisor Service Desk
Blue Bell, Pennsylvania, United States
OnsiteFull Time
2+ YOESupervise and mentor service desk staff, manage SLAs and ticket trends; BA/BS or equivalent and 2+ years relevant experience; familiarity with IT call center and SLA management; ITIL Foundations V4 a plus.
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