5 call center supervisor jobs at 5 companies in Rolling Meadows, IL
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Call Center Supervisor
Chicago, Illinois, United States
OnsiteFull Time
Midwest Vision Partners: Provider of medical and surgical eye care through clinical partnerships.
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
Paloma Resorts: Operates premier golf resorts and hospitality properties in Wisconsin.
3+ YOE2+ MgmtHigh school diploma required (BA preferred); 3–4 years front office/reservations experience; 2 years supervisory preferred; familiarity with Visual One, EZLinks, Kipsu, OpenTable; strong customer service and analytical skills.
Powers Health: Non-profit health system offering comprehensive medical and surgical hospital services.
3+ YOE2+ MgmtHigh school diploma or GED, 3–5 years of patient access experience, and 2+ years supervising healthcare access, registration, scheduling, admissions, or call center teams. EHR experience required; Epic preferred.
Electronic Health Record (EHR), Epic, Microsoft Word, Microsoft Excel, Microsoft Outlook
Florida or Monroeville or Orlando or Bartlett or Fairfield or Flower Mound or Mt Prospect or Chandler or Redlands or Las Vegas or Lenexa or Troy or North Carolina
$44k-$85k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
3+ YOE1+ MgmtRequires 1+ year supervisory experience and 3+ years customer service experience; knowledge of call center operations; high school diploma (GED) required, bachelor\u0002s preferred; familiarity with Verint, CMS, call recording systems, and Workday.
Resource Innovations: Provides clean energy services and software solutions for utilities.
2+ YOEHigh school diploma required; 2+ years customer service/call center experience; proficiency in Word and Excel; experience coaching/training others; team-building skills; strong communication; detail-oriented with excellent organization.