14 call center supervisor jobs at 9 companies in Walker Mill, MD

2w
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Supervisor Call Center
Washington, District of Columbia, United States
$49k-$87k/yr OnsiteFull Time
MedStar Health
MedStar Health: Operates hospitals and provides diverse clinical healthcare services.
1+ YOE1+ MgmtHigh school diploma or GED required; 1–2 years of customer service or call center experience and supervisory experience preferred. Requires communication, leadership, telecommunications, paging, and emergency procedure knowledge.
SPOK
1mo
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Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
Carbon Valley
Carbon Valley: A residential services providing plumbing, heating, cooling, and electrical services across the Mid-Atlantic region.
Supervisory experience in a call/contact center, strong coaching and communication skills, KPI and workforce management experience, escalation handling, ADP payroll familiarity, and ability to analyze operational data.
ADP, CRM
1mo
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Crisis Call Center Supervisor - Overnights
Timonium, Maryland, United States
$70k-$77k/yr OnsiteFull Time
Santé Group Companies
Santé Group Companies: Provides community-based behavioral and mental health crisis services
Supervisory experience and previous crisis/call center experience required; bachelor's in Counseling, Social Work or related required (master's preferred); knowledge of Microsoft Office and EMR; valid driver’s license and able to drive company vehicle.
Electronic Medical Record (EMR), Credible, Microsoft Office
2d
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Call Center Supervisor (Chesapeake Specialty Care)
Baltimore, Maryland, United States
$48k-$72k/yr RemoteFull Time
University of Maryland Faculty Physicians
University of Maryland Faculty Physicians: Manages clinical and administrative operations for university faculty physicians.
3+ YOE1+ MgmtHigh school diploma/GED and 3+ years of customer service, call center, medical office, or healthcare experience required. Supervisory experience, scheduling, medical terminology, Microsoft Office, and EMR proficiency preferred or required as stated.
Microsoft Office, Electronic Medical Record (EMR), HIPAA
1w
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Call Center Supervisor - Baltimore City Department of Information Technology
Baltimore, Maryland, United States
$54k-$87k/yr OnsiteFull Time
City of Baltimore
City of Baltimore: Provides municipal services and public administration for Baltimore, Maryland.
3+ YOE1+ MgmtHigh school diploma or GED plus three years of call center representative experience, including computer data entry or word processing and one year of lead work, or equivalent education and experience.
Microsoft Windows
1w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Nashville or Murfreesboro or Columbia or Shepherdstown or Arlington
$50k/yr RemoteFull Time
The Bowen Group
The Bowen Group: Provides professional services and government program support solutions.
4+ YOE1+ MgmtHigh school diploma, 4 years of call center experience, 1 year of supervisory experience, U.S. citizenship, REAL ID or equivalent, wired internet, and MS Office and Salesforce CRM experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
2w
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Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Maryland or South Carolina or Virginia or Utah or West Virginia or Tennessee or Texas
$50k/yr RemoteFull Time
The Bowen Group
The Bowen Group: Professional services and management consulting for government organizations.
4+ YOE1+ MgmtHigh school diploma, 4 years contact center experience, 1 year supervisory experience, MS Office and Salesforce proficiency, U.S. citizenship, successful background and FBI fingerprint check required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
6d
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Bus Operations Control Center Supervisor
Herndon, Virginia, United States
$61k-$76k/yr OnsiteFull Time
Transdev
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school education, GED, or equivalent; 2+ years of call center or similar supervisory experience preferred in transportation; strong written and oral communication and computer skills.
GPS, CAD/AVL
6d
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Bus Operations Control Center Supervisor
Lorton, Virginia, United States
OnsiteFull Time
Transdev
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school diploma, GED, or equivalent; at least 2 years of call center or similar supervisory experience preferred in transportation; strong written and oral communication and computer literacy.
GPS CAD/AVL, Microsoft?
6d
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Bus Operations Control Center Supervisor
Fairfax, Virginia, United States
$61k-$76k/yr OnsiteFull Time
Transdev
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school diploma, GED, or equivalent; 2+ years of call center or similar supervisory experience preferred in transportation; strong written and oral communication; computer literacy; U.S. work authorization required.
GPS CAD/AVL, Microsoft?
2w
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Shift Supervisor
Fairfax, Virginia, United States
$22/hr OnsiteFull Time
Jushi
JushiCanadian Securities Exchange: JUSH: Operates vertically integrated cannabis cultivation, processing, and retail facilities.
2+ YOEHigh school diploma or GED and 2+ years of combined dispensary, retail, sales, hospitality, call center, or customer service experience. Requires computer, cash handling, math, and flexible schedule skills.
MJ Freeway, retail POS systems, web browsers
2mo
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Dayside Medical Communications Supervisor (Must have NREMT)
Windsor Mill, Maryland, United States
$34/hr OnsiteFull Time
Medic One Ambulance: Provides professional emergency and non-emergency medical ambulance transportation services.
2+ YOE1+ MgmtOversee overnight call center operations; 2+ years call center exp; EMT/NREMT; supervisory experience; HS diploma; English; drug/background check; recall readiness.
Excel
2w
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Helpdesk Shift Supervisor (Annapolis Junction, MD)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Maximus
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEActive Secret clearance and 7+ years of helpdesk, service desk, call center, or equivalent customer service experience. Requires onsite availability, on-call participation, and rotating shift flexibility.
XML
1mo
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Program Manager
Timonium, Maryland, United States
$75k-$80k/yr OnsiteFull Time
Santé Group Companies
Santé Group Companies: Provides community-based behavioral and mental health crisis services
Manage and operate a 911 Call Center clinician program, provide clinical and administrative supervision, develop policies, train staff, oversee documentation, and serve as on-call supervisor.