14 call center supervisor jobs at 9 companies in Walker Mill, MD
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Supervisor Call Center
Washington, District of Columbia, United States
$49k-$87k/yrOnsiteFull Time
MedStar Health: Operates hospitals and provides diverse clinical healthcare services.
1+ YOE1+ MgmtHigh school diploma or GED required; 1–2 years of customer service or call center experience and supervisory experience preferred. Requires communication, leadership, telecommunications, paging, and emergency procedure knowledge.
Carbon Valley: A residential services providing plumbing, heating, cooling, and electrical services across the Mid-Atlantic region.
Supervisory experience in a call/contact center, strong coaching and communication skills, KPI and workforce management experience, escalation handling, ADP payroll familiarity, and ability to analyze operational data.
Santé Group Companies: Provides community-based behavioral and mental health crisis services
Supervisory experience and previous crisis/call center experience required; bachelor's in Counseling, Social Work or related required (master's preferred); knowledge of Microsoft Office and EMR; valid driver’s license and able to drive company vehicle.
Electronic Medical Record (EMR), Credible, Microsoft Office
Call Center Supervisor (Chesapeake Specialty Care)
Baltimore, Maryland, United States
$48k-$72k/yrRemoteFull Time
University of Maryland Faculty Physicians: Manages clinical and administrative operations for university faculty physicians.
3+ YOE1+ MgmtHigh school diploma/GED and 3+ years of customer service, call center, medical office, or healthcare experience required. Supervisory experience, scheduling, medical terminology, Microsoft Office, and EMR proficiency preferred or required as stated.
Microsoft Office, Electronic Medical Record (EMR), HIPAA
Call Center Supervisor - Baltimore City Department of Information Technology
Baltimore, Maryland, United States
$54k-$87k/yrOnsiteFull Time
City of Baltimore: Provides municipal services and public administration for Baltimore, Maryland.
3+ YOE1+ MgmtHigh school diploma or GED plus three years of call center representative experience, including computer data entry or word processing and one year of lead work, or equivalent education and experience.
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Nashville or Murfreesboro or Columbia or Shepherdstown or Arlington
$50k/yrRemoteFull Time
The Bowen Group: Provides professional services and government program support solutions.
4+ YOE1+ MgmtHigh school diploma, 4 years of call center experience, 1 year of supervisory experience, U.S. citizenship, REAL ID or equivalent, wired internet, and MS Office and Salesforce CRM experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
Chantilly or Maryland or South Carolina or Virginia or Utah or West Virginia or Tennessee or Texas
$50k/yrRemoteFull Time
The Bowen Group: Professional services and management consulting for government organizations.
4+ YOE1+ MgmtHigh school diploma, 4 years contact center experience, 1 year supervisory experience, MS Office and Salesforce proficiency, U.S. citizenship, successful background and FBI fingerprint check required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce CRM
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school education, GED, or equivalent; 2+ years of call center or similar supervisory experience preferred in transportation; strong written and oral communication and computer skills.
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school diploma, GED, or equivalent; at least 2 years of call center or similar supervisory experience preferred in transportation; strong written and oral communication and computer literacy.
Transdev: Operator of public transportation systems and mobility solutions.
2+ YOE2+ MgmtHigh school diploma, GED, or equivalent; 2+ years of call center or similar supervisory experience preferred in transportation; strong written and oral communication; computer literacy; U.S. work authorization required.
2+ YOEHigh school diploma or GED and 2+ years of combined dispensary, retail, sales, hospitality, call center, or customer service experience. Requires computer, cash handling, math, and flexible schedule skills.
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEActive Secret clearance and 7+ years of helpdesk, service desk, call center, or equivalent customer service experience. Requires onsite availability, on-call participation, and rotating shift flexibility.
Santé Group Companies: Provides community-based behavioral and mental health crisis services
Manage and operate a 911 Call Center clinician program, provide clinical and administrative supervision, develop policies, train staff, oversee documentation, and serve as on-call supervisor.