268 call center jobs at 143 companies in Washington, DC
3mo
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Call Center Manager
Baltimore, Maryland, United States
OnsiteFull Time
3+ YOE3+ MgmtManages a call center team; 3+ years call center and management experience; HS diploma; data analysis skills.
2w
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Call Center Operator
Chantilly, Virginia, United States
OnsiteFull Time
Requires active TS/SCI clearance with polygraph, prior call center experience, proficiency with call center telephony and computer applications, strong communication, attention to detail, and 40 WPM typing.
1mo
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CALL CENTER REPRESENTATIVE
Pikesville, Maryland, United States
OnsiteFull Time
Medical call center experience, high school diploma or GED, EMR proficiency, basic arithmetic, excellent patient care and customer service skills.
Electronic Medical Records (EMR)
1w
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Call Center Agent
Hollywood, Maryland, United States
$16-$17/hr OnsiteFull Time
Strong communication, professional phone presence, multitasking, teamwork, customer service, self-motivation, goal orientation, and willingness to learn in a fast-paced call center.
call scripts
1w
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Supervisor Call Center
Washington, District of Columbia, United States
$49k-$87k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or GED required; 1–2 years of customer service or call center experience and supervisory experience preferred. Requires communication, leadership, telecommunications, paging, and emergency procedure knowledge.
SPOK
1w
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Supervisor Call Center
Washington, District of Columbia, United States
$49k-$87k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or GED required; bachelor's degree preferred. Preferred experience includes 1–2 years in customer service or call center operations and 1–2 years of supervisory experience.
SPOK
3mo
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Call Center Coordinator
Rockville, Maryland, United States
$19-$22/hr OnsiteFull Time
2+ YOEHigh School Diploma or GED; 2+ years call center experience (medical setting preferred); proficiency with Microsoft Office and EMR/EHR software; ability to collaborate across functions; adaptable in a fast-paced environment.
Microsoft Office, EMR/EHR software
2d
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LEAD CALL CENTER OPERATOR
Baltimore, Maryland, United States
$20-$34/hr OnsiteFull Time
High school diploma or GED, computer literacy, strong organization, multitasking, communication, customer service, and problem-solving skills; medical office, call center, and terminology knowledge preferred.
Epic
2d
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CALL CENTER REPRESENTATIVE BILINGUAL
Washington, District of Columbia, United States
$21-$26/hr HybridFull Time
Whitman-Walker Health: Provides clinical and behavioral healthcare for LGBTQ+ individuals.
1+ YOEAssociate degree or two years equivalent experience; Spanish or Amharic fluency required. Healthcare or call center experience preferred, with knowledge of medical terminology, HIPAA, EPIC, and Microsoft Office.
DocuSign, Electronic Medical Record (EMR), Microsoft Office, EPIC, eCW
1mo
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Call Center Manager (On-Site)
Manassas, Virginia, United States
$70k-$100k/yr OnsiteFull Time
Call center leadership with KPI and workforce management oversight, coaching, escalation management, ADP payroll experience, CRM and contact center platform familiarity, strong communication and analytical skills.
ADP, CRM
2mo
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Medical Call Center Representative
Bethesda, Maryland, United States
$18-$20/hr HybridPart Time
2+ YOEHigh school diploma/GED, 2+ years call center/customer service experience (medical preferred), proficiency with EMR/EHR and Microsoft Office, medical terminology knowledge, strong verbal communication and customer service skills.
Microsoft Office, EMR/EHR
1mo
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Call Center (VA, Leesburg)
Leesburg, Virginia, United States
$19/hr OnsiteFull Time
Answer incoming calls, schedule appointments, verify/update patient information, use eClinicalWorks, assist with sliding fee eligibility, and provide culturally competent patient support.
eClinicalWorks
1mo
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Call Center Representative
Hanover or Gaithersburg or Glen Burnie or Rockville or Columbia or Hyattsville
$45k-$60k/yr OnsiteFull Time
Inbound call handling, objection handling, scheduling consultations, CRM data entry; coachable, strong communication, self-motivated; paid training provided.
CRM
1mo
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Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
Supervisory experience in a call/contact center, strong coaching and communication skills, KPI and workforce management experience, escalation handling, ADP payroll familiarity, and ability to analyze operational data.
ADP, CRM
1mo
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Bilingual Call Center Representative (Temporary)
Missouri or Newark or Philadelphia or Dallas or Miami or Phoenix or Washington or Houston or Tampa or Detroit or Austin or Atlanta or Salt Lake City or Las Vegas
$19/hr RemoteFull Time, Temporary
Bilingual English/Spanish required, high school diploma or GED, computer proficiency, Microsoft Office/Excel experience, video interview assessment; 1+ years call center/customer service preferred.
Microsoft Office, Microsoft Excel
2w
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Call Center Sales Representative
Nottingham, Maryland, United States
$18-$23/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year customer service or sales experience, proficiency with Microsoft Office and call center systems, strong communication, multitasking, and problem-solving skills.
Microsoft Office
1w
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Call Center Support Specialist
United States or Baltimore
$19-$23/hr RemoteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year of healthcare or outreach experience, 1+ year in a call center or provider front office, computer and EHR proficiency, and strong organizational and communication skills.
Electronic Health Record (EHR/EMR), Microsoft products, Microsoft laptop, Microsoft monitors
1mo
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Crisis Call Center Supervisor - Overnights
Timonium, Maryland, United States
$70k-$77k/yr OnsiteFull Time
Supervisory experience and previous crisis/call center experience required; bachelor's in Counseling, Social Work or related required (master's preferred); knowledge of Microsoft Office and EMR; valid driver’s license and able to drive company vehicle.
Electronic Medical Record (EMR), Credible, Microsoft Office
1mo
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Director of Call Center Operations
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtExperienced call center leader with call center operations, workforce planning, performance management, process improvement, and technology implementation experience; bachelor\u0002s preferred; high school required.
CRM, EMR, CMS/PMS, AI assistants, IVA platforms, workforce management software, contact center software
2w
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Outbound Call Center Sales Manager
Springfield, Virginia, United States
$120k-$140k/yr OnsiteFull Time
Experience managing high-volume outbound call center sales teams, expertise with CRM/dialers and call analytics, strong coaching and leadership skills, metric-driven performance management.
CRM, dialers
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