Florida Window & Door: Sells and installs impact-resistant windows and doors for buildings.
Eligible to work in the U.S.; outbound calling or appointment-setting experience is a plus; comfortable with CRM, call scripts and call-tracking software.
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
Coaching and developing advisors, monitoring calls, tracking attendance/schedule adherence and sales performance, coordinating with other departments, handling PTO and schedule exceptions.
Mindful Behavioral Healthcare: Provider of psychiatric mental health and counseling services.
Handles inbound/outbound calls, schedules and reschedules appointments, documents call information, uses computerized systems; strong communication skills required; Spanish a plus; call center or customer service experience preferred.
SmartFinancial: Digital platform connecting shoppers with insurance carriers and agencies.
Make 200+ outbound calls/day, sales or telemarketing experience preferred, strong verbal communication, ability to meet call quotas, must reside commutable to Tampa office address.
Ed Napleton Automotive Group: Family-owned group operating automotive dealerships and service centers.
Excellent computer skills, call-center knowledge (no cold calls), persuasive communication, ability to set appointments and follow up, willingness to undergo background check; bilingual is a plus; automotive experience helpful.
Frank Gay Services: Provider of residential HVAC, plumbing, and electrical services.
Experience answering inbound and outbound calls, scheduling service appointments, strong communication and empathy, meeting performance goals; training provided.
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yrRemoteFull Time
IonTuition: Web-based student loan management and financial counseling platform.
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Answer inbound/outbound patient calls, schedule appointments, verify/update patient and insurance information, document interactions in EHR, and coordinate with clinical and billing teams.
Carbon Valley: A service organization building a new call center to handle customer inquiries, appointment scheduling, and membership support.
Answer inbound/outbound calls, schedule service appointments, provide empathetic customer service, meet performance goals; training provided. Clear communication and professionalism required.
Shell Point Retirement Community: Provides a continuum of residential care and healthcare for seniors.
Provide courteous, professional call and email support for residents and internal departments; strong customer service background; monitor emergency call system; schedule services and issue resident items.
Strada Services: Provider of residential and commercial home comfort services.
3+ YOE3+ years customer service experience required; supervisory experience preferred. Bachelor’s degree preferred. Strong management, communication, coaching skills; proficient in Microsoft Office and call monitoring.
Phoenix American: Provides vehicle service contract and gap insurance administration services.
5+ YOE3+ Mgmt5–8 years call center experience with 3+ years managing supervisors, proficiency with ACD/CRM/WFM, strong analytics, coaching, and communication skills; bachelor’s degree preferred.
Independent Living Systems: Provides healthcare management and nutritional support for vulnerable populations.
High school diploma/GED, contact center experience (healthcare preferred), clerical/data entry skills, ability to handle high call volumes, flexible availability, familiarity with member privacy/HIPAA preferred.
Family Health Centers of Southwest Florida: Provides comprehensive primary and specialized healthcare services in Florida.
High school diploma/GED, call center or customer service experience (healthcare preferred), 35 WPM typing, experience with Electronic Health Records, strong communication and attention to detail; bilingual English/Spanish preferred.
Electronic Health Records, patient registration system, registration systems, Electronic health record system
Lee County Tax Collector: Provides tax collection and government licensing services in Lee County.
High school diploma or GED plus customer service/call center and cash-handling experience preferred; proficiency in Microsoft Office; valid Florida driver's license required; excellent communication and problem-solving skills.
Delaware Eye Institute: A multi-specialty ophthalmology practice providing comprehensive, patient-focused eye care in a private practice setting.
High school diploma required; prior call center or medical experience preferred. Knowledge of medical/vision insurance and experience with EMR/EHR, EPM, NextGen or CRM preferred. Strong communication and problem-solving skills required.