2mo
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Call Center Manager
Baltimore, Maryland, United States
OnsiteFull Time
3+ YOE3+ MgmtManages a call center team; 3+ years call center and management experience; HS diploma; data analysis skills.
3mo
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Call Center Coordinator
Greenbelt, Maryland, United States
$18-$33/hr OnsiteFull Time
High school diploma or GED; prior call center or customer service experience; strong communication and problem-solving skills.
Microsoft Office Suite
2w
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Call Center (VA, Leesburg)
Leesburg, Virginia, United States
$19/hr OnsiteFull Time
Answer incoming calls, schedule appointments, verify/update patient information, use eClinicalWorks, assist with sliding fee eligibility, and provide culturally competent patient support.
eClinicalWorks
3w
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Call Center Representative
Hanover or Gaithersburg or Glen Burnie or Rockville or Columbia or Hyattsville
$45k-$60k/yr OnsiteFull Time
Inbound call handling, objection handling, scheduling consultations, CRM data entry; coachable, strong communication, self-motivated; paid training provided.
CRM
3mo
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Call Time Manager
Washington, District of Columbia, United States
$6k/mo OnsiteFull Time
Campaign call time experience; proficiency with NGP and Excel/Google Sheets; staff coordination; access to phone, laptop, driver's license, reliable transportation.
NGP, Excel, Google Sheets
1w
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CALL CENTER REPRESENTATIVE
Pikesville, Maryland, United States
OnsiteFull Time
Medical call center experience, high school diploma or GED, EMR proficiency, basic arithmetic, excellent patient care and customer service skills.
Electronic Medical Records (EMR)
5d
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Call Center Coordinator
Greenbelt, Maryland, United States
$18-$33/hr OnsiteFull Time
High school/GED, prior call center or customer service experience, strong English communication, HIPAA knowledge, insurance verification skills, and proficiency with Microsoft Office.
Microsoft Office
2mo
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Call Center Coordinator
Rockville, Maryland, United States
$19-$22/hr OnsiteFull Time
2+ YOEHigh School Diploma or GED; 2+ years call center experience (medical setting preferred); proficiency with Microsoft Office and EMR/EHR software; ability to collaborate across functions; adaptable in a fast-paced environment.
Microsoft Office, EMR/EHR software
1mo
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Call Center Representative
Columbia, Maryland, United States
$18-$21/hr OnsiteFull Time
3+ YOE3+ years call center or front-office medical experience; high school diploma; knowledge of EMR, ICD-9/CPT, insurance and billing practices; MMR/Flu vaccinations, PPD, background and drug screen required.
Electronic Medical Records (EMR), ICD-9, CPT
1mo
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Call Center Supervisor
Baltimore or Ohio or United States
RemoteFull Time
3+ YOE1+ Mgmt3+ years healthcare experience, 2+ years call center/member/provider service experience, 1+ year supervisory experience; Associate's degree preferred; proficiency in eCW, Jiva, and Microsoft Office; strong communication and leadership skills.
eCW, Jiva, Microsoft Office
1mo
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Call Center Agent/ Receptionist (Olney)
Olney, Maryland, United States
$18-$24/hr OnsiteFull Time
1+ YOE1+ year medical office/call center/customer service experience; EMR experience (Athena preferred); strong communication, documentation, and ability to manage high call volumes; COVID-19 vaccination required.
Electronic Medical Record (EMR), Athena
2w
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Call Center Supervisor - DC
Washington, District of Columbia, United States
OnsiteFull Time
3+ YOE3+ years call center leadership/coaching, associate degree, strong leadership and communication, scheduling, Microsoft Office proficiency, knowledge of ACD/CRM/NICE/IEX systems.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, ACD, CRM, NICE, IEX
3w
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Call Center Operator - Healthcare
Baltimore, Maryland, United States
$18-$27/hr OnsitePart Time
1+ YOEHigh school diploma/GED, minimum 1 year experience (medical office preferred), call center and Epic experience preferred, strong customer service, problem solving, and multitasking skills.
EPIC
2w
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CALL CENTER REPRESENTATIVE BILINGUAL
Washington, District of Columbia, United States
OnsiteFull Time
Whitman-Walker Health: Provides clinical and behavioral healthcare for LGBTQ+ individuals.
2+ YOEAssociate degree or 2 years' experience, 1-3 years healthcare/call center preferred; fluency in Spanish or Amharic, knowledge of medical terminology and HIPAA, EPIC/eCW experience, strong communication skills.
EPIC, eCW, Microsoft Office
1mo
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Medical Call Center Representative
Bethesda, Maryland, United States
$18-$20/hr HybridPart Time
2+ YOEHigh school diploma/GED, 2+ years call center/customer service experience (medical preferred), proficiency with EMR/EHR and Microsoft Office, medical terminology knowledge, strong verbal communication and customer service skills.
Microsoft Office, EMR/EHR
2w
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Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
Supervisory call center experience, coaching and performance management, KPI and workforce management, escalation handling, experience with CRM systems and ADP payroll.
ADP, CRM
1w
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Mobility Call Center Supervisor
Baltimore, Maryland, United States
$72k-$113k/yr OnsiteFull Time
5+ YOE2+ MgmtHigh school diploma, five years transit/transportation/call center or customer service experience with two years supervisory experience; valid MD motor vehicle operator's license when assigned; ability to work shifts, evenings, holidays, weekends, and respond to emergency callback; subject to drug/alcohol testing.
2d
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Outbound Call Center Sales Manager
Springfield, Virginia, United States
$120k-$140k/yr OnsiteFull Time
Experience managing high-volume outbound call center sales teams, expertise with CRM/dialers and call analytics, strong coaching and leadership skills, metric-driven performance management.
CRM, dialers
1w
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Call Center Supervisor (On-Site)
Manassas, Virginia, United States
$55k-$80k/yr OnsiteFull Time
Supervisory experience in a call/contact center, strong coaching and communication skills, KPI and workforce management experience, escalation handling, ADP payroll familiarity, and ability to analyze operational data.
ADP, CRM
1mo
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Bilingual Call Center Representative (Temporary)
Missouri or Newark or Philadelphia or Dallas or Miami or Phoenix or Washington or Houston or Tampa or Detroit or Austin or Atlanta or Salt Lake City or Las Vegas
$19/hr RemoteFull Time, Temporary
Bilingual English/Spanish required, high school diploma or GED, computer proficiency, Microsoft Office/Excel experience, video interview assessment; 1+ years call center/customer service preferred.
Microsoft Office, Microsoft Excel
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