MedEx Ambulance Service: Provides emergency and non-emergency ambulance and medical transport services.
Handles incoming emergency and non-emergency calls, screens communications, performs data entry, must remain calm in high-stress situations and communicate clearly.
Chicago Eye Consultants: Provider of comprehensive ophthalmology and eye care services.
High school diploma; customer service or call center experience preferred; knowledge of medical/vision insurance preferred; strong communication and problem-solving skills.
Delaware Eye Institute: A multi-specialty ophthalmology and optometry practice providing comprehensive eye care in a patient-friendly private practice environment.
Handle inbound/outbound calls, resolve patient inquiries, document interactions in CRM, knowledge of medical/vision insurance preferred; high school diploma required.
Florida or Illinois or Indiana or Missouri or South Carolina or Virginia
$48k/yrRemoteFull Time
IonTuition: Web-based student loan management and financial counseling platform.
1+ MgmtRemote call center supervisor with 1+ year management experience, bachelor\u0002s preferred, strong communication, coaching, KPI monitoring, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Illinois Mutual: Provides life, disability, and worksite insurance products.
3+ YOEBachelor's degree, 3+ years insurance and call center experience, industry designation preferred (FLMI/ACS/AIRC), Microsoft Office proficiency, strong communication and leadership skills.
Midwest Vision Partners: Provider of medical and surgical eye care through clinical partnerships.
5+ YOEBachelor's degree or equivalent, 5+ years call center leadership in people- or patient-focused environment, strong Excel/Word skills, metric-driven, excellent communication and organizational skills.
IVR, Call Routing, Desktop Systems, Agent Phone Systems, Call Recording, Screen Capture, Speech Analytics, Microsoft Excel, Microsoft Word
Cellular Sales: Verizon authorized retail partner selling mobile devices and services.
2+ YOEHigh school diploma, customer service or call center experience (2 years preferred), Microsoft Office proficiency, data entry/typing skills, strong communication and problem-solving.
Previous call center or cannabis retail experience, strong customer-service and de-escalation skills, ability to multitask across systems, reliable high-speed internet for remote work; bilingual Spanish/English encouraged.
POS, CRM, order management systems, online ordering platforms
Pet Butler: Provides professional pet waste removal and pet care services.
3+ YOE3+ Mgmt3+ years call center/sales/customer service experience, 3+ years supervisory experience, high school diploma/GED required, some college preferred, ability to lead teams, analyze metrics, and manage call center operations.
Memorial Health: A non-profit health system providing acute and specialized medical care.
1+ YOE1+ year healthcare billing, collections, or accounts receivable experience; high school/GED; familiarity with medical terminology, CPT/ICD coding and UB-04; Microsoft Word/Excel proficiency; strong communication and problem-solving skills.
AdventHealth: Non-profit health care system providing hospital and medical services.
3+ YOEMust live in Chicagoland/NW Indiana; 5 weeks onsite training then hybrid/remote. Requires 3+ years related experience, call center experience, supervisory skills, MS Office and CRM proficiency, strong communication and KPI management.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Office, CRM, telephony, electronic health records
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yrRemoteFull Time
CenterLight Health System: Providing all-inclusive medical and social care for the elderly.
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
Lucky Lincoln Gaming: Operates and services video gaming terminals for licensed locations.
High school diploma, strong communication and multitasking, call center or customer-focused experience preferred, weekend and evening availability, ability to work scheduled shifts and provide technical phone support.
Charlotte or Nashville or Orem or Houston or Tucson or Reno or Arizona or California or Colorado or Florida or Georgia or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or New York or Oregon or Tennessee or Texas or Utah or Virginia or Ontario
$19-$21/hrRemoteFull Time
Jerry: Mobile app for car insurance comparison and vehicle management.
2+ YOE2+ years call center experience, ability to multitask, strong customer service and communication skills; company will pay for P&C license; must reside in specified US states or Ontario.
SSM Health: Provide medical services through hospitals and outpatient clinics.
Answer incoming calls, triage inquiries, collect caller data, track and document interactions, perform clerical duties; high school diploma/GED or 10 years' work experience; no experience required.
Familia Dental: Provides comprehensive dental and orthodontic services through clinical centers.
High school diploma, strong customer service and phone skills, ability to enter accurate patient data, multitask across computer systems, prior call center experience preferred, bilingual Spanish a plus.
Call Center Representative / Outbound Appointment Setter
United States or Illinois
RemoteFull Time
Bath Experts: Residential bathroom remodeling and kitchen cabinet refacing services.
1+ YOE1+ year call center experience, high school diploma or equivalent, home improvement call center background preferred, strong phone and communication skills, able to work EST and weekends.