9 call quality jobs at 9 companies in Boston, MA
2w
Save
Mark Applied
Hide
Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
3d
Save
Mark Applied
Hide
Supervisor, Contact Center NH (Hybrid Schedule)
Manchester, New Hampshire, United States
$103k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree in business or related discipline, or equivalent experience; 5+ years of customer service or contact center experience, including 2+ years of supervisory responsibility; Microsoft Office and call center technology familiarity.
ACD, IVR, Workforce Management, Quality Assurance, Social Customer Care, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Medical Director of Hospital Medicine - Anna Jaques Hospital, Newburyport MA
Newburyport, Massachusetts, United States
OnsiteFull Time
Physician leader to oversee hospital medicine operations, quality, staffing, committees, recruitment, and serve as administrator-on-call; 0.5 clinical/0.5 administrative FTE.
Amion
3w
Save
Mark Applied
Hide
APRN - FMP
Nashua, New Hampshire, United States
OnsiteFull Time
APRN or PA eligible/active in New Hampshire, proficient with EPIC, providing outpatient neurology evaluation and management, participating in call rotation and quality improvement.
EPIC
1w
Save
Mark Applied
Hide
Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
1w
Save
Mark Applied
Hide
OB/GYN position - Leadership Opportunities Available
Nashua, New Hampshire, United States
$1-$1000/hr OnsiteFull Time
Board-certified or board-eligible obstetrician/gynecologist sought for hospital-employed practice with clinical care, shared call coverage, and potential leadership, program development, and quality improvement responsibilities.
Da Vinci robotic surgical system
1mo
Save
Mark Applied
Hide
Senior Software Engineer - SecEng
Boston, Massachusetts, United States
$148k-$222k/yr OnsiteFull Time
6+ YOE6+ years building cloud-native distributed systems; production-quality coding in Python or Go; experience with AWS, Kubernetes, Terraform; on-call experience, mentoring, system design, and reliability focus.
Python, Go, Golang, AWS, Kubernetes, Terraform, Django, FastAPI, MySQL, Redis, Memcached, RabbitMQ, Celery, Apache Kafka, Apache Pulsar, React, Vault, WAFs, service meshes, API gateways, Covey Scout
2mo
Save
Mark Applied
Hide
TIPM Manager, Retrofits & Strategy, Electrical Engineering
Boston or Austin or Bellevue or Arlington or New York
$164k-$243k/yr OnsiteFull Time
4+ YOELead TIPM electrical engineering team, own end-to-end electrical distribution retrofit programs, ensure construction quality and compliance, 3–4+ years project management, up to 30% travel, on-call 4–5 times/year.
1mo
Save
Mark Applied
Hide
Senior Control Software Engineer
Devens, Massachusetts, United States
$140k-$200k/yr HybridFull Time
Bachelor's in a relevant engineering field required; several years experience with industrial or embedded control systems and production-quality control software; proficiency with Python and a real-time control language (C++, SCL/ST, Rust); CI/CD and git experience; ability to lift 50 lbs and work nights/weekends/on-call occasionally.
PLCs, real-time Linux, Python, C++, SCL/ST, Rust, Beckhoff TwinCat, Linux, EtherCat, Profinet, Modbus, IP/UDP, CI/CD, git, unit testing, integration testing