9 call quality jobs at 9 companies in Los Angeles, CA
6d
Save
Mark Applied
Hide
Collections Call Monitoring Specialist
Anaheim, California, United States
$23-$25/hr OnsiteFull Time
1+ YOEHigh school diploma or GED required; 1–3 years of call center quality assurance, monitoring, or collections experience preferred; strong communication, organization, evaluation, and Microsoft Office skills required.
Microsoft Word, Microsoft Excel
2mo
Save
Mark Applied
Hide
Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
1mo
Save
Mark Applied
Hide
Clinical Quality Assurance Assistant
Burbank, California, United States
$22-$25/hr OnsiteFull Time
Coordinate administrative and operational functions, track clinical program activities and deliverables, monitor inventory, manage inbound calls, and compile weekly reports. Strong organization, attention to detail, and Microsoft Office skills preferred; healthcare exposure advantageous.
Microsoft Office
22h
Save
Mark Applied
Hide
PART TIME / ON-CALL Home Entertainment QC Operator
Burbank, California, United States
$20-$22/hr OnsitePart Time
Experience with physical and streaming playback devices, FileMaker, Excel, DVD and Blu-ray production, surround sound, Dolby Atmos, HD/UHD, and strong written and verbal communication skills.
FileMaker, Microsoft Excel, DVD, Blu-ray, Dolby Atmos, HD, UHD
2mo
Save
Mark Applied
Hide
Will Call Customer Service Ops Associate
Torrance or Van Nuys
$20-$23/hr OnsiteFull Time
Experience in quality assurance/printing, PrePress/design knowledge, strong analytical and communication skills, Excel and MS Office proficiency, ability to use IMS, standing/walking 50% and lift up to 40 lb.
Microsoft Excel, Microsoft Office, IMS
3w
Save
Mark Applied
Hide
Intake and QA Coordinator - Licensed Therapist
Los Angeles, California, United States
$82k-$91k/yr OnsiteFull Time
1+ YOEMaster's in behavioral sciences, valid CA BBS registration or eligible for licensure, clinical experience with severe mental illness/substance abuse, DOJ/FBI and TB clearances, valid CA driver license, ability to provide on-call clinical services.
1w
Save
Mark Applied
Hide
AI Training - Fluent Japanese Speakers - Irvine, US
Irvine or United States
$18/hr RemotePart Time, Contract
Fluent Japanese and English, natural conversational ability, comfort with video calls, and a quiet environment with quality headphones and microphone. Teaching, interpreting, customer service, or linguistics experience is a plus.
video call, headphones, microphone
1mo
Save
Mark Applied
Hide
Clinical Lab Scientist
Riverside, California, United States
$48-$52/hr OnsitePart Time
2+ YOECalifornia Clinical Laboratory Scientist license required, ASCP registration desirable, minimum 2 years experience, performing testing, quality control, documenting QC failures, and calling critical values to physicians.
3w
Save
Mark Applied
Hide
Supervisor, Contact Center
Los Angeles, California, United States
$67k-$107k/yr OnsiteFull Time
4+ YOE1+ MgmtSupervise contact center staff, monitor performance, analyze call and quality reports; requires 4+ years customer service, 1+ year supervisory experience, Associate's degree (Bachelor's preferred), Medicare product knowledge, HIPAA compliance.
Microsoft Excel, Microsoft Access, CISCO Phone System, NICE, IVR, ACD, MHC, MEIS, QMEIS