8 call quality jobs at 8 companies in Phoenix, AZ
3w
Save
Mark Applied
Hide
Temporary Quality Assurance Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Connecticut or Arkansas or Alabama or Missouri or Pennsylvania or Nevada or Mississippi or Tennessee or New Mexico or Kansas or Arizona or Idaho or West Virginia or Maine or Nebraska or South Carolina or Georgia or Wisconsin or Texas or Kentucky or San Antonio or Tampa or St. Petersburg or Orlando or Maitland or Sunrise or Port St. Lucie or Dallas or Shelton or Phoenix or Gilbert or Pittsburgh
RemoteFull Time, Temporary
Evaluate and score agent calls for compliance and quality; high school diploma or equivalent; strong written/oral communication; Excel and Outlook knowledge; accuracy and attention to detail.
Microsoft Excel, Microsoft Outlook, CMS
3w
Save
Mark Applied
Hide
Mgr, TRICARE Quality Assurance
Phoenix or Alaska or Arkansas or Arizona or Colorado or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or District of Columbia or Washington or Wisconsin or Wyoming
$107k-$119k/yr RemoteFull Time
5+ YOE3+ MgmtUS citizen with favorable DoD background investigation; 5+ years QA leadership in healthcare call centers, 3+ years supervisory experience, bachelor\u0002s or equivalent, Verint and Excel proficiency, Salesforce and Tableau/Power BI experience.
Verint, Microsoft Excel, Salesforce, Tableau, Power BI, Microsoft Project, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, Six Sigma
3w
Save
Mark Applied
Hide
Quality Inspector
Phoenix, Arizona, United States
$117k-$133k/yr OnsiteFull Time
Inspect fabrication and assembly to drawings, read prints and GD&T, use calibrated tools, call defects, complete inspection paperwork, and log findings; weld inspection/ NDT exposure a plus.
2mo
Save
Mark Applied
Hide
Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
1mo
Save
Mark Applied
Hide
Performance Improvement Coordinator
Tempe, Arizona, United States
$20-$31/hr OnsiteFull Time
2+ YOEPerforms quality audits of customer service, claims and prior auth transactions; provides call coaching and training; analyzes quality trends; requires HS/GED and 2+ years experience, MS Office and MedImpact system proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, MedAccess, MedResponse, Calabrio, Windows
2w
Save
Mark Applied
Hide
Patient Communication Center Supervisor-Baseline West
Phoenix, Arizona, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, lead or supervisory call center experience, 2 years progressive service-oriented supervisory experience; healthcare, WFM, SRM, and quality assurance experience preferred.
Service Relationship Management, Workforce Management, Quality assurance tools
1d
Save
Mark Applied
Hide
DOC I
Phoenix, Arizona, United States
RemoteFull Time
High school diploma or GED required; one year of customer service experience and call center experience preferred. Must provide quality customer service and accurately code donor records.
Call center
1mo
Save
Mark Applied
Hide
Internal Area Sales Manager
Houston or Las Vegas or Phoenix or Dallas
$20/hr RemoteFull Time
Ability to build dealer relationships, make 70+ outbound calls daily, sign and retain dealerships, train dealers on portal use, work Saturdays as needed, and deliver high-quality customer service in a remote sales environment.
The Fast Lane