28 ccaas jobs at 12 companies in Colorado
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
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CCaaS GCP Product Owner
Broomfield or Bangalore
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years in Product Ownership, Product Management, or Agile delivery, including 3+ years with cloud platforms; CCaaS, GCP, backlog, user story, PI Planning, and cross-team delivery experience required.
Google Cloud Platform (GCP), AWS, Microsoft Azure, Google Kubernetes Engine (GKE), Cloud Run, BigQuery, Pub/Sub, Cloud Functions, Vertex AI, Apigee, Cloud Storage, Cloud Logging, Cloud Monitoring, Identity and Access Management (IAM), REST APIs, Kafka, ServiceNow, Tableau, Power BI, Looker, Five9, Verint, Aspect, NICE, CRM, CI/CD
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
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Toll Technology Consultant - Operations/CCaaS Specialist
Arlington or Austin or Boston or Chicago or Dallas or Denver or Newark or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yr OnsiteFull Time
9+ YOEBachelor's in related field + 9 years relevant experience (or 13 years without degree). Expertise in CCaaS platforms, generative AI for customer service, toll systems lifecycle, procurement, implementation and technical delivery.
Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow
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Associate Vice President of Sales and Business Development – Contact Center as a Service (CCaaS)
Englewood, Colorado, United States
$185k-$220k/yr RemoteFull Time, Contract
5+ YOE5+ years of CCaaS sales experience, enterprise sales with $2M+ deals, RFP/RFI experience, deal pricing/structuring, strong presentation and communication skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
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Toll Technology Consultant - Operations/CCaaS Specialist
Newark or Arlington or Austin or Boston or Chicago or Dallas or Denver or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yr OnsiteFull Time
9+ YOEBachelor's degree in engineering, IT, finance, planning, business, or related field plus 9 years' relevant experience, or 13 years' experience in lieu of education; consulting experience preferred.
Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow, Generative AI
2w
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Customer Success Engineer
Austin or Denver
HybridFull Time
3+ YOE3+ years in UCaaS or CCaaS, technical aptitude, ability to run demos, complete Sales Engineering Demo Certification, strong communication and customer-facing skills.
UCaaS, CCaaS, Dialpad App Marketplace
3mo
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Manager of Support Technology & AI
Loveland, Colorado, United States
$99k-$124k/yr HybridFull Time
3+ YOELead CXone, AI, and CRM integrations; 3–5 years CCaaS admin; Bachelor's in CS/Engineering; strong AI/workflow experience.
NICE CXOne Studio, NICE CXOne MPower Suite, Splashtop remote desktop, Agentic AI, Salesforce
3w
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Services Engagement Director
California or Oregon or Washington or Colorado or Nevada or Arizona or Utah
$130k-$228k/yr RemoteFull Time
5+ YOE5+ years SaaS/cloud services experience with proven success selling complex professional services, driving services revenue, supporting cloud transformation and CCaaS or CX platforms.
Genesys Cloud, Zoom
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Services Engagement Director
California or Oregon or Washington or Colorado or Nevada or Arizona or Utah
$130k-$228k/yr RemoteFull Time
5+ YOE5+ years SaaS/professional services experience, proven services-driven revenue record, enterprise services engagement experience, cloud transformation background, CCaaS or CX platform experience.
Genesys Cloud, Zoom
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Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps
1w
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Manager of Support Technology & AI
Loveland or Fountain Valley or New York City or Carlsbad
$99k-$124k/yr HybridFull Time
3+ YOEBachelor's degree,3+ years CCaaS administration,NICE CXone Studio scripting required,MPower Suite preferred,experience with AI/automation,CRM integrations,analytical and communication skills.
NICE CXone Studio, NICE CXone MPower Suite, Splashtop, Salesforce, Microsoft Teams, PowerPoint
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Territory Partner Manager (West)
United States or Washington or Colorado or Utah
$110k-$170k/yr RemoteFull Time
2+ YOE2+ years channel sales experience in CCaaS/CX, proven partner coaching and enablement, strong communication and analytical skills, Salesforce proficiency, ability to travel frequently and reside in WA, CO, or UT.
Salesforce
2w
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Director, Enterprise Contact Center Modernization
Dallas Fort Worth or Atlanta or Austin or Boston or Charlotte or Chicago or Columbus or Denver or Detroit or Grand Rapids or Hartford or Kansas City or Los Angeles or Miami or Minneapolis or Nashville or New Brunswick or New York City or Orange County or Philadelphia or Portland or Raleigh or San Diego or San Francisco or Seattle or Tampa or Washington
$161k-$307k/yr OnsiteFull Time
12+ YOE12+ years leadership in contact center operations or CCaaS/CRM consulting; deep expertise with Genesys, NICE, Amazon Connect, Salesforce, ServiceNow; proven people leadership, executive presence, and large-scale modernization delivery.
Salesforce Service Cloud, ServiceNow, Genesys, NICE, Amazon Connect
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Lead Power Platform Developer
Denver, Colorado, United States
$90k-$190k/yr HybridFull Time
10+ YOE10+ years Microsoft Dynamics 365 and Power Platform experience, hands-on development in Java/Python/.NET, Dynamics 365 certification preferred, bachelor's degree, strong communication and project leadership skills.
Microsoft Dynamics 365, Microsoft Power Platform, CCaaS, Omnichannel, Java, Python, .NET, Salesforce
4d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
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