573 center manager jobs at 247 companies in Warwick, RI
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Contact Center Transformation - Manager
New York City or Irvine or Atlanta or Chicago or Washington or Dallas or Los Angeles or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or Philadelphia or Seattle or Pittsburgh or Houston
$99k-$232k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree, 5+ years experience, experience leading contact center transformation, proficiency with AngularJS/React/Vue.js, Figma and HTML5, usability testing and user research, team leadership and client account management.
Automated Health Systems: Manages public health program enrollment and administrative services.
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
Rodenhiser Home Services: Provides residential HVAC, plumbing, electrical, and home remodeling services.
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
Artemis Wax: Operates franchised professional hair removal and skincare centers.
2+ YOE2 years of related and applicable management experience in a sales-driven role; bachelor’s degree or related experience; proficient in Microsoft Office; strong leadership and communication.
Boston Public Health Commission: Protects and promotes the health of all Boston residents.
Masters or Bachelors with 2+ years related work exp, or 6+ years experience. Supervisory experience. Knowledge of vocational rehab and workforce development.
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
3+ YOEHigh school diploma, 3+ years experience (regulated/medical preferred), CPR/AED certification, ability to work weekends/extended periods and travel occasionally, mobile for full shift, able to lift 50 lbs, audit and compliance experience.
Westerly Community Credit Union: A member-owned financial institution providing personal and business banking.
3+ YOEHigh school required; 3+ years banking experience; contact center experience preferred; supervisory and coaching skills; knowledge of credit union products and Windows PC applications.
TForce FreightNYSE: TFII: Provides less-than-truckload freight shipping and logistics services.
Oversee day-to-day service center operations, analyze performance data, develop action plans, manage supervisors, communicate with sales and customers. U.S. work authorization and strong communication skills required; bachelor\u0002s preferred.
10+ YOE10+ years relevant experience and a Bachelor's degree (or equivalent); extensive data center/vendor experience, team leadership, process improvement, staffing coordination, inventory and RMA management, and training development.
Financial Center Manager - Newtonville Financial Center
Newton, Massachusetts, United States
$74k-$107k/yrOnsiteFull Time
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
1+ YOE1+ MgmtHigh school diploma or equivalent and 1+ year of leadership experience required. Requires client service, coaching, recruiting, problem-solving, risk management, compliance, prioritization, and weekend or extended-hours availability.
ValvolineNYSE: VVV: Provider of automotive preventive maintenance and oil change services.
2+ MgmtHigh school diploma, 2 years supervisory experience in quick lube/automotive, ability to lift up to 50 lbs, perform calculations, cash handling, communication and customer service skills.
Senior Product Manager - Vault CRM - Service Center
Boston, Massachusetts, United States
$120k-$200k/yrHybridFull Time
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
5+ YOE5+ years product management experience in service/contact center or CCaaS; experience building configurable enterprise SaaS in agile, writing user stories, managing backlogs, and collaborating with engineering; strong communication skills.
Veeva Vault Platform, AI agents, CCaaS, Email, WhatsApp, SMS, conversational AI, recommendation engines, large language models (LLMs)
Woonsocket Head Start Child Development Association: Provides comprehensive early childhood education and family support services.
4+ YOEBachelor's in Early Childhood Education or Child Development preferred; meet RI DHS/DOE and NAEYC requirements; 4+ years relevant experience preferred; First Aid and CPR required; supervisory experience preferred.
U-HaulNYSE: UHAL: Provides moving truck rentals and self-storage units to consumers.
1+ YOE1+ MgmtRequires 1–3 years of retail or service-industry management experience with financial results and customer satisfaction responsibility, computer and organizational expertise, a driver's license, high school diploma, and weekend and holiday availability.