189 chat agent jobs at 114 companies in United States
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Senior Manager - Agent Chat (Remote)
Chicago, Illinois, United States
$128k-$166k/yrRemoteFull Time
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
9+ YOE5+ Mgmt9+ years related experience with 3+ years in contact center management and 3+ years managing chat; bachelor's degree or 4 years relevant experience; 5 years leadership; MS Office proficiency, project management, contact center and chat technology knowledge; travel up to 30%; must be authorized to work in the U.S.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Contact Center Agent – Digital Support (Chat, Email, SMS)
United States
$14-$19/hrRemoteFull Time
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
2+ YOEHigh school diploma/GED, minimum 2 years related experience, excellent written communication, 30+ WPM, multitasking across chat/email/SMS, Eastern Time Zone residency required; chat/email support experience and automotive knowledge preferred.
Falcon Funded: A that provides capital, tools, and structure to help traders grow and succeed in the financial markets.
2+ YOE2+ years chat-based or comparable sales experience, fluent Italian and English, mandatory forex trading knowledge, ability to manage multiple chats and work independently.
Fluent Polish and English; strong computer literacy and typing; analytical and able to prioritize; willingness to work rotating schedule; finance or customer service experience is a plus.
Four Seasons Hotels and Resorts: Operates luxury hotels, resorts, and branded residential properties globally.
Answer phones and manage chat, book room and restaurant reservations, use hotel systems (Opera, OpenTable, Book4Time, Golden, HotSOS), multitask in a fast-paced environment, and work flexible shifts including weekends and holidays.
Opera, OpenTable, Book4Time, Golden, HotSOS, Chat, Microsoft Office
TicketNetwork: Marketplace and software provider for the live event ticketing industry.
Experience as a Tier 2 agent (at least 3 months), ability to make/receive calls, de-escalate and troubleshoot, multi-channel support (phone/chat/email), Windows PC required, able to install company apps.
Staffbase: Provides an AI-powered internal communications platform for employees.
Experience in customer support via phone/email/chat, strong communication, familiarity with HTML/CSS and ticket/live-chat systems, customer-facing experience with technical troubleshooting.
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE5+ Mgmt12+ years in developer/technical/product/growth/content/digital marketing; 5+ years leading teams or major cross-functional initiatives; experience marketing to developers and AI practitioners; familiarity with AI, agentic AI, SEO/AEO, analytics, and developer ecosystems.
Methuen Chrysler Dodge Jeep Ram: Automotive dealership selling Chrysler, Dodge, Jeep, and Ram vehicles.
Handle inbound calls, internet leads, and chat; perform aggressive outbound follow-up; set and confirm appointments; meet KPIs; document interactions in CRM. Prior BDC/call-center/dealership experience preferred.
Bergstrom Automotive: Operates automotive dealerships for vehicle sales and maintenance services.
Strong communication and active listening, upbeat personality, ability to provide excellent guest service, schedule appointments, answer phone/email/chat, and maintain guest information.
German American BancorpNASDAQ: GABC: Provides regional banking, insurance, and wealth management services.
Answer calls, chats and emails to assist customers with accounts, debit cards, online banking and fraud; verify information, assist transactions, maintain confidentiality and adapt to change.
Bergstrom Automotive: Wisconsin-based automotive dealership group selling and servicing vehicles.
Provide excellent guest service via phone,email and chat, strong communication and active listening, upbeat personality, ability to schedule appointments and update guest records.
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
1+ YOE1-2 years in fast-paced customer service; US work authorization; 18+; bilingual preferred; proficient with chat/phone/email; CRM and MS Office experience.
CRM systems, Microsoft Office, Email and chat platforms, Salesforce
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
0+ YOEAnswer and log guest requests via phone, email, chat and mobile; provide property and local information; high school diploma/GED preferred; no prior experience required.
AIT Worldwide Logistics: Global provider of freight forwarding and supply chain solutions.
Provide customer support via phone, email and chat, handle shipment inquiries, scheduling, claims and disputes; strong communication, high attention to detail, HS diploma/GED required.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Provide IT support via phone, email, chat and ticketing; troubleshoot hardware, software, networks and accounts; use ServiceNow or Remedy; strong communication and problem solving; fluency in Spanish and Portuguese.
Angel StudiosNYSE: ANGX: Crowdfunded media studio producing and distributing values-based entertainment
1+ YOE1+ years customer service experience, proficiency in English, ability to handle high volumes of tickets/emails/chats, Zendesk experience preferred, strong communication and problem-solving skills.