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20 chat agent jobs at 12 companies in Skokie, IL

1mo
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Senior Manager - Agent Chat (Remote)
Chicago, Illinois, United States
$128k-$166k/yr RemoteFull Time
United Airlines
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
9+ YOE5+ Mgmt9+ years related experience with 3+ years in contact center management and 3+ years managing chat; bachelor's degree or 4 years relevant experience; 5 years leadership; MS Office proficiency, project management, contact center and chat technology knowledge; travel up to 30%; must be authorized to work in the U.S.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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2mo
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Customer Care Agent
Romeoville, Illinois, United States
$16-$17/hr OnsiteFull Time
Ashley Furniture
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
1+ YOE1-2 years experience in fast-paced environments, excellent phone/chat/email etiquette, proficiency with Microsoft Office and CRM/Salesforce, legally authorized to work in the US, 18+ years old, reliable attendance.
Package AI, Storis, Salesforce, Microsoft Office
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1mo
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Customer Experience Agent
Palatine, Illinois, United States
$19-$27/hr OnsiteFull Time
AIT Worldwide Logistics
AIT Worldwide Logistics: Global freight forwarding and supply chain solutions provider.
Provide high-quality customer support via phone, email, and chat; handle shipment inquiries, scheduling, claims, and disputes; strong communication, attention to detail, and problem-solving skills; high school diploma/GED required.
Microsoft Office, Freshdesk
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Conversational AI and Agentic AI - Senior Manager
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or Philadelphia or Seattle or Pittsburgh or Houston
$124k-$280k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree, 7+ years experience, leadership experience, expertise with Dialogflow, Amazon Lex, Figma, conversational and agentic AI, usability testing, and validating data integrity and security.
Dialogflow, Amazon Lex, Figma, Azure OpenAI, ChatGPT
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2mo
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AI Engineer
Oak Brook, Illinois, United States
$83k-$111k/yr OnsiteFull Time
WORLDPAC
WORLDPAC: Wholesale distributor of automotive parts and supplies.
4+ YOE4+ years AI/ML development; 2+ years GenAI production; Python; FastAPI; LangChain; Azure OpenAI; AI agents; enterprise deployment.
Python, FastAPI, LangChain, Azure OpenAI, ChatGPT, LlamaIndex, LangGraph, Snowflake, Azure Databricks, RAG, APIs, FastAPI
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2mo
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Senior Forward Deployed Engineer
Bellevue or Chicago or San Francisco or Toronto
$200k-$275k/yr RemoteFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
7+ YOE7+ years shipping production software; hands-on in IDE; on-call; expert in identity protocols and agent security; customer-facing; strong architecture and coding skills.
OAuth 2.0, OIDC, SAML, SCIM, RFC 8693, DPoP, CIMD, DCR, OPA, OpenFGA, Cedar, Claude, ChatGPT, Microsoft Copilot, OpenAI Agents SDK, MCP servers
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3w
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Lead AI Solutions Architect
Oak Brook, Illinois, United States
$142k-$152k/yr HybridFull Time
Lions International
Lions International: Global service organization providing community and humanitarian aid.
8+ YOE8+ years technology experience, bachelor’s in CS/IT required (advanced degree preferred); hands-on applied AI experience with generative agents, RAG, and automation; strong communication and mentoring skills.
RAG, Chatbase, ChatGPT, Claude, Gemini, Agentforce
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3d
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Tax Professional - Franchise Location
Union Grove, Wisconsin, United States
OnsiteSeasonal, Full Time
H&R Block
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Tax experience required; must complete H&R Block assessment, continuing education, and IRS/state requirements. High school diploma or equivalent required; bachelor's degree, CPA, or enrolled agent preferred.
video, phone, chat, email
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5d
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Senior Implementation Manager
Austin or Chicago or New York
$100k-$110k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
5+ YOERequires 5+ years of technical SaaS delivery experience, 1–2 years building or managing agentic AI workflows, enterprise project management, executive stakeholder management, and CRM/project tool experience.
JavaScript, Salesforce, Jira, Monday.com, APIs, webhooks, ChatGPT, Claude
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1mo
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Applied AI Engineer/Architect
Boston or Chicago or Dallas or Los Angeles or Minneapolis or New York City or San Francisco or Seattle or Washington, D.C.
$225k-$304k/yr OnsiteFull Time
West Monroe
West Monroe: Business and technology consultancy specializing in digital transformation.
7+ YOE7+ years in software/data/ML/AI or architecture with hands-on AI engineering; strong Python plus TypeScript/Java/C# experience; experience with LLMs, RAG, agents, MLOps, and hyperscaler AI platforms; ability to work in US without sponsorship.
LLMs, agents, RAG, ChatGPT, Python, TypeScript, Java, C#, Azure OpenAI, AWS Bedrock, Google Vertex AI, Databricks, Snowflake, Microsoft Fabric, MLOps, APIs
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2w
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Product Owner, Agentic AI
New York City or Chicago or Boston or San Francisco or Palo Alto or Toronto or Arizona or California or Colorado or Florida or Georgia or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or New York or Oregon or Tennessee or Texas or Utah or Virginia or Ontario
$160k-$210k/yr RemoteFull Time
Jerry
Jerry: Mobile app for car insurance comparison and vehicle management.
3+ YOE3+ years in a technical product/forward-deployed engineering role, deep familiarity with modern LLMs, SQL proficiency, strong technical communication and experimentation skills.
OpenAI, ChatGPT, SQL
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3d
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Senior Manager - Product Agentic AI
Columbus or Frisco or Georgia or Tennessee or Florida or Draper or New York City or Chadds Ford or New Mexico or North Carolina or Missouri or Chicago or Kansas or Indiana
$157k-$252k/yr HybridFull Time
Bread Financial
Bread FinancialNYSE: BFH: Provides personalized credit cards, lending, and savings products.
10+ YOE3+ MgmtRequires high school diploma or GED, 10–13 years in product management or related fields, and 3+ years of direct leadership. AI, digital commerce, roadmap, API, and platform experience preferred.
Large Language Models (LLM), UPC, ACP, AP2, MCP, Gemini, ChatGPT, API
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1mo
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Lead Product Manager- Agentic SDLC/ Claude Code (P4170)
Cincinnati or Chicago
$125k-$207k/yr OnsiteFull Time
84.51°
84.51°NYSE: KR: Provides retail data analytics and targeted advertising services.
4+ YOE4+ years relevant AI/product experience managing developer-facing or SDLC tooling; strong technical acumen, stakeholder management, Agile product delivery, and experience with generative AI tools.
Claude Code, GitHub Copilot, Codex, Gemini CLI, Gemini, ChatGPT, Microsoft M365 Copilot, Claude, MCP servers, Agent Skills, Agent Plugin Marketplaces
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