94 chat customer service jobs at 19 companies in Austin, TX
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Remote Chat Support Agent
Austin, Texas, United States
$30-$40/hrRemoteFull Time
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Customer service/chat support experience, excellent written English, fast accurate typing, multitasking, problem-solving, familiarity with helpdesk software and CRM, reliable high-speed internet and quiet workspace.
Spanish Bilingual Remote Customer Service Representative
Austin, Texas, United States
$19-$21/hrRemoteFull Time
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote customer support for health-insurance enrollment via inbound/outbound calls, account management, data entry, and online chat; must have reliable high-speed wired internet and pass background/drug screening.
Shop LCNational Stock Exchange of India: VAIBHAVGBL: Retails jewelry and lifestyle products through television and e-commerce.
Bachelor's degree preferred, strong communication, customer service skills, familiarity with AI and digital tools, ability to use CRM and chatbot systems, comfortable with omni-channel operations.
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
0.5+ YOEBilingual proficiency, high school diploma or equivalent, 6+ months customer service experience, competency with Microsoft Windows, strong written and verbal communication.
Percepta: Provides customer experience and business services for automotive brands.
0.5+ YOEBilingual proficiency (written & verbal), high school diploma or equivalent, 6+ months customer service experience, competency with Microsoft Windows, strong communication skills and ability to work in a fast-paced environment.
OTK Network: Produces live streaming content and manages digital media creators.
High school diploma required; customer support experience with ticketing, live chat, or email preferred. Requires strong written communication, organization, judgment, and familiarity with PCs or gaming hardware.
Ticketing system, Order-management system, Live chat, Email
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
1+ YOE1-2 years in fast-paced environments, excellent phone/chat/email etiquette, problem-solving, Microsoft Office and CRM proficiency, reliable attendance, legally authorized to work in the US, 18+; bilingual preferred.
Package AI, Storis, Salesforce, Microsoft Office, CRM systems
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hrRemoteFull Time
CircleNYSE: CRCL: Digital currency issuer and blockchain financial infrastructure provider.
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
CommerceNasdaq: CMRC: Provides an AI-driven ecosystem for global e-commerce businesses.
6+ YOE3+ MgmtRequires 6–10 years in Customer Success, strategic account management, SaaS, ecommerce, consulting, or related roles, including 3+ years leading customer-facing teams and success with retention, renewals, expansion, forecasting, and analytics.
Vestwell: Digital infrastructure for workplace retirement and savings programs.
College degree preferred, customer service and financial services experience preferred; strong verbal/written skills, PC literacy; ability to handle inbound calls/email/chat for retirement and education savings accounts.
Arketa: Business management software for fitness and wellness studios.
1+ YOEManage partner portfolio with consultative support across chat, email, and Zoom; 1–2 years customer-facing support or success experience preferred; strong written/verbal communication and problem-solving; experience with wellness studios/software.
Intercom, Slack, Notion, Google Suite, Arketa, MBO
Base Power: Providing residential battery systems and retail electricity services.
Review member home photos, enter accurate data, communicate via email/phone/text/chat, make technical go/no-go decisions, surface trends, and contribute to documentation; detail-oriented and tech‑savvy.
JetBlueNASDAQ: JBLU: Low-cost airline providing air travel and integrated vacation services.
1+ YOEHigh school diploma/GED, 1 year customer service or sales experience, English fluency, computer and airport equipment skills, ability to work variable shifts, and eligibility for a SIDA badge.
Public Address System, Jet bridge, Turbo way, airstairs, handheld radios, microphones, Light Emitting Diode (LED) screens and signs, ChatGPT
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Complete the H&R Block Income Tax Course; customer service experience, strong communication and problem-solving skills, digital tool proficiency, and high school diploma/GED required.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
High school diploma or equivalent; candidates must use cameras during virtual interviews, refrain from AI tools (e.g., ChatGPT) during assessment, and pass a background check.
OneMain FinancialNYSE: OMF: Provides personal loans and credit cards to nonprime consumers.
High school diploma or GED required. Sales, collections, or customer service experience preferred. Spanish bilingual ability preferred. Must educate customers, manage loans, and meet branch goals.
High school diploma or equivalent; deliver customer service and apparel expertise in a retail store environment; participate in virtual interviews with camera on; pass background/ID check.
City of Austin: Providing municipal services and public infrastructure to the Austin community.
Bachelor's degree in a related field or up to four years of equivalent experience; knowledge of codes and permitting; customer service, communication, data analysis, and problem-solving skills.
H&R Block: A tax preparation and financial services helping clients manage their tax needs.
No prior tax experience required. Requires tax course completion, customer service experience, communication and problem-solving skills, digital tool proficiency, and a high school diploma or equivalent.