1,611 chat customer service jobs at 585 companies in United States
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Chat Lead
Houston, Texas, United States
OnsiteFull Time
Xanterra Travel Collection: Operates hospitality and tourism services at national parks.
2+ YOE2+ years contact center/customer service experience, strong written communication, multitasking across chats, familiarity with CRM tools and AI-assisted chat, ability to support voice channels.
Xanterra Travel Collection: Operator of lodges, restaurants, and tours in national parks.
2+ YOE2+ years contact center or customer service experience, strong written communication, comfort with digital communication platforms and AI-assisted chat, ability to multitask and support voice channels.
South San Francisco or United States or North America
RemoteFull Time
TEC Accutite: Provides construction and environmental compliance for fuel storage facilities.
High school diploma or equivalent; previous customer service experience; strong written communication, typing, multitasking, and problem-solving skills; proficiency with live chat software.
Invicta Software: Provides integrated IT Service Management and SecOps software platforms.
Prior customer support experience preferred, strong written communication, high school diploma required (associate/bachelor preferred), ability to multitask, proficiency with chat and CRM/ticketing tools, flexible hours including evenings/weekends.
Rooms To Go: Retails coordinated furniture and home decor room packages.
Customer-oriented with strong written communication, 45+ WPM typing, multitasking chat skills, basic technical internet navigation, sales or customer-service experience preferred.
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
9+ YOE5+ Mgmt9+ years related experience with 3+ years in contact center management and 3+ years managing chat; bachelor's degree or 4 years relevant experience; 5 years leadership; MS Office proficiency, project management, contact center and chat technology knowledge; travel up to 30%; must be authorized to work in the U.S.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Living Spaces: Home furniture and decor retailer with showrooms and delivery.
1+ YOEHigh school diploma/GED, 1–2 years customer service experience in high-volume multi-channel settings, strong written/verbal communication, experience with multiple systems and Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Intercom, AX, Genesys Cloud, Pega CRM
Journeys - Chat Support Representative - Temp-to-Hire (Onsite)
Nashville, Tennessee, United States
OnsiteFull Time
GenescoNYSE: GCO: Specialty retailer and wholesaler of branded footwear and accessories.
Provide inbound chat/text/email customer support for orders, tracking, cancellations; strong written/verbal English, customer service skills, adaptability; high school required.
Williams-SonomaNYSE: WSM: Retails home furnishings, kitchenware, and specialty home products
1+ YOEMust have 1 year within WSI Care Center, home furnishings sales experience, peer training experience, strong computer and Microsoft Office skills, effective communicator, morning and weekend availability.
iPostal1: Provides digital mailbox and virtual business address solutions.
Customer service experience, strong verbal and written communication, active listening, results-oriented, comfortable supporting customers via phone/chat/email.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
High school diploma/GED, strong written communication and typing (45 WPM), multitasking/chat management, 2-3 years customer service preferred, proficiency with Microsoft Office and Salesforce, legally authorized to work in the US.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook, Salesforce, webchat, telephony systems, video conferencing tools
Nelson-Jameson: Distributes supplies and provides solutions for food processing plants.
High school diploma, strong computer knowledge, experience with email/chat/video conferencing, customer service skills, order processing and communication abilities.
Journeys - Chat Support Representative - Temp-to-Hire (Work From Home)
Nashville, Tennessee, United States
RemoteFull Time, Contract
GenescoNYSE: GCO: Specialty retailer and wholesaler of branded footwear and accessories.
Handle inbound chats, texts, and emails to resolve order issues; strong written English, customer-service skills, ability to meet KPIs and maintain data security.
PenFed: Member-owned financial institution providing consumer banking and lending services.
1+ YOECall-center customer service handling inbound member calls and chats, performing transactions, researching and resolving issues, navigating multiple systems, and meeting quality and productivity metrics.
internet applications, web browsers, email, Windows, A.I. tools
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Professional experience handling customer inquiries using ticketing/service-desk tools, multi-channel support (email/chat/phone), clear English communication, and familiarity with office productivity tools.
Guild Garage Group: Provider of residential and commercial garage door services.
1+ YOE1+ year customer service experience, high school diploma, excellent communication, multitasking, familiarity with ServiceTitan a plus, able to handle high call volume across phone/email/chat.
SafiloBorsa Italiana: SFL: Designs, manufactures, and distributes premium eyewear and sunglasses.
1+ YOE1-2 years customer service and call center (chat/email) experience, strong communication and problem-solving, Microsoft Suite proficiency, ability to meet KPIs and learn product technical features.