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304 chat customer service jobs at 18 companies in Washington, DC

4d
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Chat & Community Support Specialist
Baltimore, Maryland, United States
$15-$21/hr RemoteFull Time
NoGigiddy
NoGigiddy: A digital platform aggregating gig work and earning opportunities.
No degree required. Requires fast accurate typing, clear empathetic written communication, multitasking, patience with frustrated users, and familiarity with support or chat tools preferred.
Discord, Facebook Group, Intercom, Zendesk, Crisp
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2w
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WFH Live Chat Agent
Washington, District of Columbia, United States
$20-$30/hr RemoteFull Time
Qureos
Qureos: AI-powered recruitment platform connecting talent with employers.
Customer service or support experience preferred, excellent written English, fast accurate typing, remote self-management, empathy, problem-solving, reliable internet, and a quiet home office.
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3w
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Digital Customer Service Representative (DCSR)
Sterling, Virginia, United States
OnsiteFull Time
Akina Pharmacy
Akina Pharmacy: Nationally accredited specialty compounding pharmacy providing sterile and non-sterile medicines to healthcare practitioners and patients.
1+ YOERequires 1–2 years of customer service experience, strong written and verbal communication, multitasking, accurate documentation, CRM and chat-system proficiency, and Microsoft Office skills. AI experience is preferred.
Customer Relationship Management (CRM), Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, OpenAI, DataAnnotationTech
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5d
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Customer Service Associate
Hunt Valley, Maryland, United States
$18-$22/hr RemoteFull Time
Nations Photo Lab
Nations Photo Lab: Photo-printing and personalized-packaging group serving photographers, businesses, consumers, Greek organizations, and healthcare workers.
3+ YOERequires 3–5 years of high-volume call center customer support experience, phone/chat/email support, 60 wpm typing, strong communication, active listening, keyboard skills, and CRM experience.
Microsoft Office, Zen Desk, CRM
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5d
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Customer Service Associate
Hunt Valley, Maryland, United States
$18-$22/hr RemoteFull Time
Nations Photo Lab
Nations Photo Lab: Photo-printing and personalized-packaging group serving photographers, businesses, consumers, Greek organizations, and healthcare workers.
3+ YOERequires 3–5 years of high-volume call center customer support experience, phone/chat/email support, 60 WPM typing, strong phone handling and active listening, CRM and MS Office familiarity.
Microsoft Office, Zen Desk
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1mo
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Customer Service Healthcare Representative
Washington, District of Columbia, United States
OnsiteFull Time
ibex
ibexNASDAQ: IBEX: Global provider of business process outsourcing and customer experience services.
Provide member support for health insurance inquiries; strong verbal/written communication, problem-solving, high-volume phone/chat/email handling, CRM proficiency, high school diploma, 18+.
CRM
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2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Graduate Management Admission Council
Graduate Management Admission Council: Nonprofit membership association of business schools providing admissions assessments, research, and recruitment services to schools and candidates.
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
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3mo
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Customer Experience Concierge
Rockville, Maryland, United States
$20-$25/hr OnsiteFull Time
Ourisman Automotive Group
Ourisman Automotive Group: Family-owned multi-dealership automotive retailer selling new and used vehicles and providing service, parts, and collision repair.
3+ YOE3+ years client service experience, CRM proficiency, strong oral communication, proactive problem solving, ability to manage inbound calls/chats, dispatch drivers, and optimize daily schedules.
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4w
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Service Supervisor Full Time
Westminster, Maryland, United States
$21-$26/hr OnsiteFull Time
BJ's Wholesale Club
BJ's Wholesale ClubNYSE: BJ: Operator of membership-only warehouse clubs in the United States.
Supervise tire bay operations, ensure safe tire installation/repair, manage staffing and sales, maintain equipment and compliance; high school preferred, valid driver's license required, tire and technician certifications preferred.
PlayerLync, ChatGPT
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1mo
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native physical security serving commercial and multifamily properties with access, video, visitor management, and intrusion solutions.
2+ YOE2+ years relevant experience; electronics, networking, Linux knowledge; strong verbal/written communication and problem-solving; able to support customers via phone/chat/email using Zoho Desk.
Zoho Desk, Linux
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1mo
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Product Manager
Washington DC, District of Columbia, United States
$79k-$90k/yr OnsiteFull Time
Lumin Digital
Lumin Digital: Cloud-native digital banking platform serving banks and credit unions with retail, commercial, and account-opening software.
Customer-facing support role: respond to inquiries via phone/email/chat, resolve issues, log interactions in CRM, collaborate with product teams; strong communication and problem-solving skills; high school diploma required, bachelor's preferred.
Zendesk, Salesforce, CRM
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2w
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Video Banker I/II
Pasadena, Maryland, United States
$20-$25/hr OnsiteFull Time
Tower Federal Credit Union
Tower Federal Credit Union: Member-owned, not-for-profit credit union serving members in Maryland, Virginia, and Washington, D.C. with banking and lending services.
1+ YOEHigh school diploma or equivalent, 1–3 years of credit union or financial institution experience, customer service skills, video technology proficiency, transaction accuracy, and regulatory compliance knowledge.
Interactive Teller Machines (ITM), video technology, chat, Check Balance site, ITM management console, online banking, mobile banking, Microsoft Windows
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3w
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Tax Associate
Silver Spring, Maryland, United States
$17-$21/hr OnsiteSeasonal, Full Time
H&R Block
H&R Block: A tax services providing tax preparation and financial services to individuals and communities.
High school diploma/GED, H&R Block Income Tax Course completion, customer service experience, strong communication and problem-solving skills, and comfort using digital tools including Copilot and ChatGPT.
Copilot, ChatGPT
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2w
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AT Patient Rescheduling Rep
Frederick, Maryland, United States
$18-$20/hr OnsiteFull Time
RadNet
RadNetNASDAQ: RDNT: Leading provider of outpatient diagnostic imaging and AI solutions.
High school diploma or equivalent required. Customer support or phone experience preferred. Requires fluent English, strong interpersonal skills, computer application knowledge, and accurate patient documentation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, webchat, computer
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1w
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Enablement Lead, Government
Washington or San Francisco
$186k-$207k/yr HybridFull Time
OpenAI
OpenAI: AI research and deployment focused on beneficial AGI.
6+ YOERequires 6+ years in customer-facing enablement, instructional, adoption, or transformation roles; government or complex enterprise experience; strong presentation, facilitation, writing, product fluency, and program management skills.
ChatGPT Enterprise, Agents, ChatGPT
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2w
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Onboarding Specialist
Washington, District of Columbia, United States
RemoteFull Time
Uscreen
Uscreen: Private video membership platform helping creators and media companies monetize content through branded apps, communities, and streaming.
3+ YOERequires 3+ years in implementation, customer success, or account management, ideally SaaS; hands-on AI tool experience, project management, communication, technical explanation, and cross-functional collaboration skills.
ChatGPT, Claude
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3w
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Loan Sales Specialist
Gaithersburg, Maryland, United States
$18-$22/hr OnsiteFull Time
OneMain Financial
OneMain FinancialNYSE: OMF: The leader in offering nonprime customers responsible access to credit.
High school diploma or GED required. Sales, collections, or customer service experience preferred. Spanish bilingual ability preferred; must meet customer service, sales, compliance, and multitasking demands.
phone, email, chat
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3w
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Tax Associate
Vienna or Fredericksburg
OnsiteFull Time, Seasonal
H&R Block
H&R BlockNYSE: HRB: Global provider of tax preparation, financial, and small-business solutions.
H&R Block Income Tax Course completion, customer service experience, communication and problem-solving skills, digital tool proficiency, and high school diploma or GED required.
Copilot, ChatGPT
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2w
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Specialist Golf
Arcola, Virginia, United States
$16-$24/hr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; retail or customer-facing experience preferred. Strong golf product knowledge and sales, service, and training skills needed.
AI, ChatGPT
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1mo
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Sr. IT Support Specialist
Arlington, Virginia, United States
OnsiteFull Time
Piedmont Global
Piedmont Global: Private, minority-owned Strategic Globalization Organization providing language, accessibility, staffing, data, consulting, content, and intelligence services to enterprises and government agencies.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
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