1,870 chat jobs at 507 companies in New York City, NY
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Chat Platform Lead
New York City or Stamford
$200k-$250k/yrOnsiteFull Time
Point72: Global multi-strategy asset management and investment advisory firm.
8+ YOEBachelor's in CS/engineering, 8+ years working with enterprise chat platforms (5+ years administering production environments), Microsoft Teams and Microsoft 365 experience, APIs/bot frameworks/webhooks familiarity, regulated environment experience, strong communication and change-management skills.
Microsoft Teams, Microsoft Graph API, Microsoft 365, bot frameworks, webhooks
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Customer service or online support experience, excellent written communication, strong typing, multitasking, professionalism, independent remote work, and problem-solving skills.
FanSided: Fandom-focused digital media network for sports and lifestyle.
Lead site publishing (50 articles/month), write 20–30 articles, edit contributors, manage social media, and grow a fan community; compensation based on article and site traffic.
Simon & Schuster: Publishes and distributes books in physical and digital formats.
Some publishing exposure (internships/volunteer), strong organization, communication, attention to detail, interest in business books, familiarity with Chat GPT and Microsoft suite.
McQuade Organization: Provider of supplemental life and health insurance products.
Strong written and verbal communication, customer-first mindset, organization, multitasking, quick learning, and comfort with live chat, email, and CRM platforms. Customer service or soft sales experience preferred.
Dallas or Houston or Atlanta or New Jersey or New York City or San Francisco or Chicago
$89k-$207k/yrOnsiteFull Time
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Requires Dynamics 365 CRM knowledge, contact center program and large CCaaS implementation experience, IVR, CTI, chat, integrations, global rollouts, risk identification, vendor collaboration, and end-to-end D365 contact center delivery.
Microsoft Dynamics 365, Microsoft Dynamics 365 CRM, CCaaS, IVR, CTI, Chat, Avaya, Genesys
New York City or Chicago or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$63k-$183k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE5+ years experiential/3D design; 5+ years SketchUp or similar (AutoCAD, Cinema 4D) and Adobe Creative Suite, Microsoft PowerPoint; 2+ years prompting AI models (Claude, Gemini, Chat GPT, Midjourney, Runway ML); strong portfolio and presentation skills.
SketchUp, AutoCAD, Cinema 4D, Adobe Creative Suite, Microsoft PowerPoint, Claude, Gemini, Chat GPT, Midjourney, Runway ML, Microsoft Office
Associate Director, Market Access Strategy & Capability Development
Princeton, New Jersey, United States
$173k-$209k/yrOnsiteFull Time
Bristol Myers SquibbNew York Stock Exchange: BMY: Develops and distributes innovative medicines for serious diseases.
2+ YOEBA/BS required (Master's/MBA preferred). Minimum 2 years in learning strategy or commercial/field training; >7 years market access/field/account management preferred. Proficiency in Microsoft Office, MS Co-Pilot/Chat GPT, and enterprise learning platforms; ability to travel ~20%.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, MS Co-Pilot, Chat GPT, enterprise learning platforms
YinzCam: Builds mobile apps, websites, and streaming platforms for sports teams.
Handling customer inquiries via phone/email/chat, troubleshooting issues, processing orders and returns, documenting interactions, and collaborating with teams.
iPostal1: Provides digital mailbox and virtual business address solutions.
Customer service experience, strong verbal and written communication, active listening, results-oriented, comfortable supporting customers via phone/chat/email.
Landing or Ridgefield Park or New York or New Jersey or Pennsylvania or Connecticut or Florida
$20/hrRemoteMultiple Commitments Available
Prudent Publishing: Manufacturer of premium personalized greeting cards for businesses.
Previous customer service experience and working knowledge of Microsoft Office; strong verbal/written communication and ability to handle phone, email, and live chat interactions.
Retail Brand Experience Associate (New York City, NY)
New York City, New York, United States
$21-$25/hrOnsiteFull Time
Avocado Green Brands: Sells organic mattresses, bedding, and sustainable home products.
Drive in-person and digital sales, use CRM/chat tools, lift up to 200 lbs, work weekends and holidays, strong customer service and communication skills.
Bluevine: Provides digital banking and financing for small businesses.
Provide inbound/outbound support to small business customers via calls, email, and chat; learn product knowledge; meet KPIs; strong customer-focus and adaptability.
The New York TimesNYSE: NYT: Publishes global journalism, digital subscriptions, and lifestyle media products.
8+ YOE8+ years research experience; expertise with GenAI/LLM and chat interfaces; qualitative and quantitative methods; moderating research, workshops, and synthesizing findings for cross-functional partners.
Futonland: Online and retail seller of futons and functional furniture.
Inbound e-commerce sales role requiring sales experience, strong communication, order management, and familiarity with marketplace platforms; comfortable with phone, chat, and email sales.
Google Workspace, POS, Zendesk, Amazon, Walmart Marketplace
Helsing: Developing artificial intelligence and autonomous systems for defense applications.
Excellent verbal and written communication, problem-solving, CRM experience (Zendesk, Salesforce), ability to handle multiple channels (phone, email, chat) and work under pressure.