1,022 chat jobs at 133 companies in Pennsylvania
1mo
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Chat Support Representative
Pennsylvania, United States
$55k-$65k/yr OnsiteFull Time
Proven customer support/chat experience, exceptional written English, ability to learn technical product information, multitasking, CRM/helpdesk proficiency.
CRM, helpdesk systems
3mo
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AidQuest (Chat) Caregiver Leads (corp paid)
McKees Rocks, Pennsylvania, United States
OnsiteFull Time
Handle internal chat-based caregiver leads for AidQuest; maintain posting as internal only.
1mo
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Support Specialist (Chat, Emails, Calls) Remote
Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$19/hr RemoteFull Time
2+ YOE2+ years call center customer service experience, strong written and verbal skills, 50+ WPM keyboarding, Microsoft Office proficiency, ability to handle high volume of calls/chats/emails, reliable home workspace, required internet speeds.
Microsoft Office
3d
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Chat and Text Workforce Manager
Columbia or Alabama or Arizona or Alaska or Colorado or District of Columbia or Florida or Georgia or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Minnesota or Mississippi or Nevada or New Jersey or New Mexico or North Carolina or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Wisconsin
$60k-$65k/yr RemoteFull Time
2+ YOE1+ MgmtRequires 2+ years of workforce, scheduling, or operations experience, 1+ year supervising, 1+ year crisis-line or high-volume service experience, strong analytics, communication, and staff-management skills; 100 hours of crisis training required.
UKG, Microsoft Teams, Microsoft SharePoint, Zoom, Microsoft Excel, Google Chrome
6d
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Benefit Specialist - PHILADELPHIA PA
Philadelphia, Pennsylvania, United States
RemoteFull Time
Strong written and verbal communication, customer-first mindset, organization, multitasking, and comfort with live chat, email, and CRM platforms. Customer service or soft sales experience is a plus.
CRM, live chat
2w
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Nuuly Customer Success Associate (Part-Time, Temporary, Weekend)
Pennsylvania, United States
$15/hr OnsitePart Time
Experience in customer service, passion for URBN brands and product knowledge, stable internet connection for chat/email support.
2w
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Temporary Call Center Analyst
Pittsburgh, Pennsylvania, United States
OnsiteTemporary
Customer-facing support role providing phone/email/chat assistance, escalation management, documentation, and collaboration with internal teams.
2w
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Nuuly Customer Success Associate (Part-Time, Temporary, Weekend)
Chester, Pennsylvania, United States
$15/hr RemotePart Time, Temporary
Customer service experience, strong communication, stable internet connection, ability to handle chat/email support for orders, subscriptions, refunds and billing.
1mo
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Associate Customer Service Coordinator - Seasonal
Landing or Ridgefield Park or New York or New Jersey or Pennsylvania or Connecticut or Florida
$20/hr RemoteMultiple Commitments Available
Previous customer service experience and working knowledge of Microsoft Office; strong verbal/written communication and ability to handle phone, email, and live chat interactions.
Microsoft Office
1mo
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Customer Solutions Specialist (Second Shift)
Chalfont or District of Columbia or Delaware or Georgia or Massachusetts or Maryland or North Carolina or New Jersey or Ohio or Pennsylvania or South Carolina or Utah or Virginia or United States
RemoteFull Time
Exceptional communication skills; experience supporting customers across chat, email, phone, and social; familiarity with marketing technologies; ability to educate and troubleshoot for small business customers.
Slack, Google Meet, Confluence, JIRA
1mo
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Customer Support Representative
Philadelphia, Pennsylvania, United States
$48k-$58k/yr RemoteFull Time
Customer-focused communicator experienced with phone/email/chat/SMS and ticketing; follows workflows, documents cases in CRM, analyzes borrower needs, and collaborates cross-functionally.
PeopleJoy's CRM, ticketing systems
1d
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Customer Service & Social Engagement Lead
Portland or California or District of Columbia or Florida or Illinois or Massachusetts or Michigan or North Carolina or New Jersey or New York or Nevada or Ohio or Pennsylvania or Tennessee or Texas or Washington
HybridFull Time
3+ YOERequires 3+ years of customer service experience, helpdesk and chat software experience, strong written communication, analytical problem-solving, multitasking, and independent ticket management.
Intercom, Shopify, Stripe, Mariana Tek, Instagram, TikTok, YouTube
1mo
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Client Care Center Banker
Scranton, Pennsylvania, United States
OnsiteFull Time
Provide excellent customer service via calls,chats,and emails; handle customer interactions; support sales; detail-oriented and technically adept; high school diploma required.
3w
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Technology Solution Center Analyst Lead
Strongsville or Pittsburgh
$41k-$69k/yr RemoteFull Time
4+ YOEService desk/IT support experience (4+ years preferred), strong chat-based support skills, familiarity with ServiceNow, hardware/software/network fundamentals, excellent troubleshooting and communication.
ServiceNow
4d
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Advanced Customer Care Associate
Illinois or Michigan or Nebraska or Nevada or New Hampshire or Tennessee or Minnesota or Texas or Connecticut or Ontario or Virginia or Maine or Indiana or District of Columbia or Wisconsin or Montana or New York or Maryland or Missouri or Kansas or Utah or Washington or Pennsylvania or Colorado or Arkansas or California or New Jersey or Iowa or Louisiana or Rhode Island or Quebec or British Columbia or Oklahoma or Massachusetts or South Carolina or Mississippi or Kentucky or Florida or Oregon or Ohio or North Carolina or Arizona or Idaho or Alabama or Georgia or Alberta
RemoteFull Time
1+ YOE1+ year customer service experience in retail, hospitality, or contact center; advanced phone, email, or chat knowledge; strong problem-solving, communication, computer, typing, and multitasking skills.
Google platform, email, internet browsers
1mo
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Fraud Servicing Credit Card - 1st Shift, Scranton, PA
Scranton, Pennsylvania, United States
OnsiteFull Time
1+ YOEResolve multi-product fraud requests via calls/chats/emails in an inbound contact center; strong communication, accuracy, multitasking, adherence to procedures, HS diploma/GED required.
2d
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Service Representative
Cincinnati or St. Petersburg or Rochester or Allentown or Irving or Tempe
$15-$27/hr HybridFull Time
Provides customer service through phone, email, and chat; resolves client issues, follows service agreements, inputs data, documents interactions, and uses HR and customer-management systems.
HRIS, Salesforce, Flex, Core Advanced, ORS
2w
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Sales Support Specialist | Motorworld
Wilkes-Barre, Pennsylvania, United States
$15/hr OnsiteFull Time
Communicate with customers via phone/email/chat/text, handle internet leads, set appointments, meet daily goals, and use computer systems; customer-service focused and detail oriented.
3w
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Client Care Associate
Pittsburgh, Pennsylvania, United States
$17/hr HybridFull Time
3+ YOE3+ years call center experience, proficiency with ticketing and live chat, strong verbal and written communication, troubleshooting web/mobile/desktop apps, and documenting client interactions (e.g., Zendesk).
Zendesk, Android, iOS, Artisan, Historian
1mo
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Collections Specialist
Wayne, Pennsylvania, United States
HybridFull Time
Handle delinquent account collections, review credit reports and invoices, communicate with customers via calls/email/text/chat; bachelor\u0002s preferred and 1-2 years experience preferred.
Google Drive, Microsoft Office
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