34 chat representative jobs at 27 companies in Florida
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988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)
Clearwater or Tampa
$25/hrRemoteFull Time
First Contact: Provides 24/7 crisis intervention and community resource information.
1+ YOE1+ year crisis or mental health experience, experience with crisis chat/text required; strong communication, data entry, and PC skills; bachelor\u0002s preferred; valid Florida driver\u0002s license and Level II background screen required.
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
0.5+ YOEHigh school diploma or equivalent, 6+ months customer service experience, 18+ years old, typing ≥25 WPM, comfortable with Windows desktop systems, strong written communication and problem-solving skills.
Emovis: Global provider of electronic tolling and intelligent mobility solutions.
Call center experience required; Vector experience preferred. Must handle forecasting and scheduling tasks, sit for prolonged periods, lift up to 15 lbs, and have strong communication and analytical skills.
Molina HealthcareNYSE: MOH: Provides managed health insurance through government-sponsored benefit programs.
0+ YOEProvides level I support to members and providers via phone/chat/email; customer service, data processing, HIPAA compliance, Microsoft Office proficiency required.
Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, CVS Caremark, Availity, video conferencing
Ford Spring Hill: Sells new Ford cars and provides automotive maintenance services.
Handle high-volume inbound/outbound customer requests, generate appointments and quotes, respond to internet leads and live chat, strong communication and computer skills, weekend availability, pass background/drug screen.
PostcardMania: Provides direct mail and digital marketing services for businesses.
2+ YOE2+ years customer service experience, strong verbal/written communication, multitasking, 40+ WPM typing, basic Microsoft Office (Outlook, Excel), and pleasant phone/email/chat skills.
Microsoft Office, Microsoft Outlook, Microsoft Excel
Arkansas or Colorado or Florida or Georgia or Kansas or North Carolina or New Hampshire or New Jersey or Ohio or Oklahoma or Oregon or Pennsylvania or Tennessee or Texas or Virginia
RemoteFull Time
Harte HanksNASDAQ: HHS: Provides global marketing, customer care, and logistics fulfillment services.
Bilingual English/Spanish customer-service skills, high school diploma or equivalent, ability to type quickly, handle high call/chat volume, CRM experience, pass assessments/background/drug screen.
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
Provide customer service for Paychex products via phone, email, and chat; follow SLAs; use HRIS, Salesforce, Flex, Core Advanced, ORS; perform data entry and document client interactions. Bachelor's degree preferred.
United States or Florida or California or Colorado or New York or Washington
RemoteFull Time
FOCUS: Provides cloud-based core administration and BPO services for insurers.
2+ YOEAnswer inbound calls/chats for personal lines policies, diagnose requests, process endorsements/cancellations, manage call metrics, and maintain policy documentation; 2 years agency or equivalent experience; knowledge of P/C operations preferred.
MHG Hotels: Owns and operates a portfolio of branded hospitality properties.
Active Florida 4-40 customer representative license, strong organizational and communication skills, proficiency with Microsoft Outlook/Word/Excel and carrier portals, comfortable using AI tools, able to manage multiple priorities.
Microsoft Outlook, Microsoft Word, Microsoft Excel, PDF software, online carrier and wholesaler portals, ChatGPT, Claude, Microsoft Copilot
Tallahassee State College: Provides higher education and workforce training programs in Florida.
1+ YOEProvide customer service via phone, email, text, live chat and ticketing for enrollment/advising/financial services; 1 year related office experience or Associate degree substitute; high school diploma or equivalent; familiarity with multi-line phones and Workday.
Nearmap: Provides high-resolution aerial imagery and geospatial location intelligence.
1+ YOEHigh school diploma,1+ year customer service experience,proficient with Microsoft Office,organized,time-management skills,excellent communication; Salesforce/Genesys/chat,Spanish proficiency and 60 WPM preferred.
Cebu City or Amsterdam or Miami or India or Philippines
₱23k-₱27k/moOnsiteFull Time
Dynamix: Provides managed IT, cloud, cybersecurity, and communication solutions.
2+ YOE2+ years experience; provide 1st-line support, handle inbound inquiries via phone/email/chat, troubleshoot technical issues, use SalesForce/TOAST/Aloha (NCR), close tickets and collaborate across teams.
Miami or Arkansas or Arizona or Colorado or Florida or Louisiana or Minnesota or Texas or Wisconsin
RemoteFull Time
Xanterra Travel Collection: Operator of lodges, restaurants, and tours in national parks.
Remote inbound contact-center role servicing guests and travel advisors via phone, email and chat; processing reservations and bookings with high accuracy, applying policy, providing guest service, occasional upsell, basic Microsoft Office knowledge, wired internet required.
Microsoft Office, MyWindstar, Windstar Website Chat
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
2+ YOE2+ years customer service experience in healthcare, knowledge of billing/eligibility processes, high school diploma/GED, strong digital skills (Outlook/Excel), and customer escalation experience.
Microsoft Outlook, Microsoft Excel, phone systems, chat, automation, AI, Quest Billing System, Billing Web
Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Hawaii or Illinois or Kentucky or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteTemporary
Clarity: Financial aid and admissions platform for K-12 private schools.
Respond to family support inquiries via phone/email/chat, troubleshoot and escalate issues, meet satisfaction and call goals, strong communication, multitasking, tech-savvy, flexible hours; applicants must reside in listed US states.
West Virginia or Virginia or Texas or Florida or Ohio or Pennsylvania or Maryland or District of Columbia or New York or New Jersey or Arizona or North Carolina or Georgia or South Dakota
RemoteFull Time
MVB FinancialNASDAQ: MVBF: Provides banking and financial services to individuals and fintech clients.
4+ YOEProvide tier-two support for consumer and business online banking via phone, email, chat; experience with online banking products, 4+ years financial services experience preferred; proficiency in MS Office and Outlook; Associates/Bachelor's preferred.
Jack Henry, Q2, Microsoft Office, Microsoft Outlook
Germain Motor Company: Operates a network of automotive dealerships selling and servicing vehicles.
1+ YOEMinimum one year customer service experience, strong computer skills, excellent communication, prompt and courteous demeanor, ability to use CRM and respond to phone/internet/live chat inquiries.