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3 chat support agent jobs at 2 companies in Florida

3mo
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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
TicketNetwork
TicketNetwork: Marketplace and software provider for the live event ticketing industry.
3+ YOEHandle inbound/outbound support across phone, chat, and email; resolve first-level issues; escalate; coordinate deliveries between customers and sellers.
Freshdesk, POS, FedEx, Phone
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3mo
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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
TicketNetwork
TicketNetwork: Online marketplace and software platform for event ticket sales.
0.25+ YOETier 2 support experience (min. 3 months), ability to handle inbound/outbound calls, chats and emails, de-escalate and troubleshoot, Windows PC required (company will install applications), familiarity with Freshdesk and coordinating delivery details.
Microsoft Windows, Freshdesk
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1w
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Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics)
United States or Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$45-$50/yr RemoteTemporary
Per Scholas
Per Scholas: Provides tuition-free technology training and career placement services.
2+ YOE2+ years combined IT support and/or data analytics experience; experience applying AI tools (e.g., ChatGPT); instructional design or technical content creation experience; proficiency with SQL, Microsoft Excel/Power BI, Google Workspace; comfortable on-camera.
ChatGPT, SQL, Microsoft Excel, Google Sheets, Tableau, Microsoft Power BI, PowerShell, Bash, Python, pandas, Google Workspace, Canvas, Copilot, Copilot Studio, n8n, Zapier, LMS
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