33 chat support agent jobs at 24 companies in United States

6d
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Live Chat Support Agent
Scottsdale, Arizona, United States
$28-$30/hr RemoteFull Time
GPS Recruiting
GPS Recruiting: A full-service staffing and recruitment agency providing talent placement solutions.
Excellent written communication and typing, multitasking, problem solving, basic computer proficiency, attention to detail, calm under pressure; high school diploma or equivalent.
4w
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Customer Support Agent-Chat
Massachusetts, United States
OnsiteFull Time
Air Arabia
Air ArabiaDubai Financial Market: AIRARABIA: Operates low-cost passenger and cargo airline services internationally.
2+ YOEHigh school diploma, 2+ years customer service experience (aviation preferred), proficient with Microsoft Office, fluent in English/French/Arabic, strong communication and problem-solving skills.
Microsoft Office
1mo
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Contact Center Agent – Digital Support (Chat, Email, SMS) 
United States
$14-$19/hr RemoteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
2+ YOEHigh school diploma/GED, minimum 2 years related experience, excellent written communication, 30+ WPM, multitasking across chat/email/SMS, Eastern Time Zone residency required; chat/email support experience and automotive knowledge preferred.
AI tools, case management system
1mo
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Customer Support Agent - REF078909W
United States
OnsiteFull Time
The RRS Group
The RRS Group: Provides architectural design and real estate development services globally.
Experience in customer support/helpdesk with chat and email channels, hands-on SAP and CRM experience, strong written and verbal communication, ability to multitask; bilingual preferred.
SAP, CRM, resident portal
1mo
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Customer Support Agent with Polish - email and chat only
Sofia or United Kingdom or Cyprus or Australia or Israel or Seychelles or Singapore or Bulgaria or Estonia or United States or Japan
OnsiteFull Time
Plus500
Plus500London Stock Exchange: PLUS: Global fintech operating online financial trading platforms.
Fluent Polish and English; strong computer literacy and typing; analytical and able to prioritize; willingness to work rotating schedule; finance or customer service experience is a plus.
1mo
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MinistryPlatform Support Agent
United States
RemotePart Time
ACS Technologies
ACS Technologies: Provides software and services for church administration and ministry.
3+ YOERemote, 32 hours/week; 3+ years MinistryPlatform experience; strong support and troubleshooting skills; familiarity with hardware peripherals; remote teamwork.
MinistryPlatform, Web browsers, Check scanners, Label printers, Remote support tools, Chat, Phone, Screen sharing, WiFi, Servers, Network infrastructure
1mo
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Practice Support Agent
Decatur, Georgia, United States
OnsiteFull Time
ResMed
ResMedNew York Stock Exchange: RMD: Developing cloud-connected medical devices for sleep and respiratory care.
1+ YOE1+ year customer service experience, high school diploma, proficiency with Microsoft Excel and Microsoft Office, strong phone/chat/email communication, troubleshooting uploads and scheduling experience; knowledge of oximetry/sleep testing equipment a plus.
Microsoft Excel, Microsoft Office
1mo
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Bilingual Customer Support Agent
Atlanta, Georgia, United States
HybridFull Time
Chick-fil-A Supply
Chick-fil-A Supply: Distributes food and supplies to Chick-fil-A restaurants.
0+ YOEAssociate's degree, experience supporting customers via phone/online/chat, available for 8 weeks training, flexible to work 9:00 AM–10:00 PM EST, bilingual English/Spanish, type 45 WPM, resilient and strong communication skills.
3w
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Call Agent, Bureau of Customer Support
Long Island City, New York, United States
$24-$28/hr OnsitePart Time
City of New York
City of New York: Provides municipal services and administration for New York City.
3+ YOEHigh school diploma or equivalent and 3 years community work experience (or equivalent); strong customer service, telephone/chat communication, basic computer literacy; Spanish a plus.
E-vital status portal, Accela
1w
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Customer Experience Agent, Seller
Phoenix, Arizona, United States
$29/hr RemoteFull Time
Whatnot
Whatnot: Social marketplace for buying and selling via live streams
Weekend availability; seller support experience via email/chat; hands-on knowledge of reseller operations; proactive problem-solving; support tool familiarity; college preferred.
Zendesk, Kustomer, Intercom
3d
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Customer Experience Agent
Palatine, Illinois, United States
$19-$27/hr OnsiteFull Time
AIT Worldwide Logistics
AIT Worldwide Logistics: Global provider of freight forwarding and supply chain solutions.
Provide customer support via phone, email and chat, handle shipment inquiries, scheduling, claims and disputes; strong communication, high attention to detail, HS diploma/GED required.
Freshdesk, Microsoft Office
6d
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Call Center Agent
Knoxville, Tennessee, United States
$17/hr OnsiteFull Time
Y-12 Federal Credit Union
Y-12 Federal Credit Union: Provides member-owned banking and financial services.
1+ YOEHigh school/GED and 1–2 years related experience. Ability to process financial transactions, provide phone/email/chat member support, maintain accuracy, and use multiple systems.
Synergy
1mo
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Customer Care Agent
Louisville, Kentucky, United States
OnsiteFull Time
Ashley Furniture
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
1+ YOEMust be legally authorized to work in the US, 18+, 1+ years in fast-paced environments, experience with phone/chat/email support, Microsoft Office and CRM familiarity, strong phone etiquette and problem-solving.
Package AI, Storis, Salesforce, Microsoft Office, CRM systems
3mo
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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
TicketNetwork
TicketNetwork: Marketplace and software provider for the live event ticketing industry.
3+ YOEHandle inbound/outbound support across phone, chat, and email; resolve first-level issues; escalate; coordinate deliveries between customers and sellers.
Freshdesk, POS, FedEx, Phone
3mo
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Customer Success Agent
Lehi, Utah, United States
$21/hr OnsiteFull Time, Part Time
AlterMe
AlterMe: DNA-driven personalized health and fitness coaching programs.
1+ YOE1-3 years in customer support; full-time or part-time; $21/hour + monthly bonus
CRM, Email, Chat
3mo
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Contact Center Agent II (Remote)
Edgewater, Florida, United States
RemoteFull Time
TicketNetwork
TicketNetwork: Online marketplace and software platform for event ticket sales.
0.25+ YOETier 2 support experience (min. 3 months), ability to handle inbound/outbound calls, chats and emails, de-escalate and troubleshoot, Windows PC required (company will install applications), familiarity with Freshdesk and coordinating delivery details.
Microsoft Windows, Freshdesk
1mo
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Customer Support Operations Manager - Intercom & Fin AI
Santee or United States
$30-$40/hr RemoteFull Time
Vista Fulfillment Group
Vista Fulfillment Group: A fulfillment services provider supporting ecommerce and order-management operations.
3+ YOEUS-based, bachelor’s degree required, experience managing ~10+ support agents, 3+ years Intercom and 3+ years Fin AI experience, strong KPI knowledge, chat/email/phone support experience, APIs/integration comfort, excellent communication and leadership.
Intercom, Fin AI, APIs
1mo
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Credit Union - Call Center Agent
Bothell, Washington, United States
$21-$24/hr HybridFull Time
Qualstar Credit Union
Qualstar Credit Union: Provides financial products and banking services to its members.
Provide phone/chat/digital member support, troubleshoot online/mobile banking, educate members on products, communicate clearly, think critically; no prior banking experience required—training provided.
Online Banking, Mobile Banking
1w
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Técnico de suporte ao usuário de tecnologia da informação
United States
HybridFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Provide IT user support via phone/email/chat, diagnose hardware/software/network issues, log and own tickets, escalate to L2/L3, and produce knowledge articles; fluency in Spanish and Portuguese required.
ServiceNow (SNOW), Remedy, Microsoft Office, ITIL
1w
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Senior Contact Center Engineer
United States
$92k-$164k/yr RemoteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOE3+ years level-3 contact center production support and observability experience; strong telephony knowledge (SIP, call routing, agent desktop, CRM, chat); 1+ year cloud experience; experience with NICE CXOne and monitoring tools; bachelor’s degree or 4+ years engineering experience.
NICE CXOne, Amazon Connect, Splunk, AWS CloudWatch, Zabbix, Grafana, Datadog, GitHub Copilot, ChatGPT, AWS, Azure, GCP