3 chat support associate jobs at 2 companies in Everett, MA
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1mo
Client Support Specialist
Boston or Plano or St. Petersburg or St. Louis or Atlanta or Morristown or Hyderabad
$19-$24/hrHybridFull Time
Zelis: Providing healthcare payment and claims cost management solutions.
1+ YOEAssociate degree +1 year customer support (or HS/GED +3 years). Experience with chat/email support, CRM/ticketing tools, strong written communication, problem-solving, and proficiency with AI tools.
CRM systems, ticketing platforms, customer support tools, AI tools
Customer-facing experience required; ability to support customers via phone, email, and chat, surface customer feedback, learn small commercial insurance products, strong communication, organization, and problem-solving skills; P&C license preferred.
Zelis: Providing healthcare payment and claims cost management solutions.
5+ YOEJ.D. and bar admission,5+ years commercial and technology transactions experience (healthcare preferred),strong drafting and negotiation skills,ability to support sales teams,proficiency with MS Office and AI tools.