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46 chat support jobs at 28 companies in Baltimore, MD

2w
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOE2+ years relevant experience; electronics, networking, Linux knowledge; strong verbal/written communication and problem-solving; able to support customers via phone/chat/email using Zoho Desk.
Zoho Desk, Linux
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3w
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Legal Support Specialist/Secretary
Washington, District of Columbia, United States
$37-$42/hr OnsiteFull Time
Greenberg Traurig
Greenberg Traurig: Provides global legal representation and corporate advisory services.
3+ YOE3+ years corporate experience preferred; bachelor’s degree preferred; strong document drafting, proofreading, calendar and billing skills; proficiency with Microsoft Office, iManage, DocuSign; ability to work overtime and maintain confidentiality.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, iManage, DocuSign, Copilot, ChatGPT, SEC Edgar, Carta, SimplyAgree
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1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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2w
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Sr. IT Support Specialist
Arlington, Virginia, United States
OnsiteFull Time
Piedmont Global Language Solutions
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
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22h
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Customer Support Specialist 1 - 2
Columbia, Maryland, United States
$102k-$173k/yr OnsiteFull Time
RealmOne
RealmOne: Provides advanced technology services for national security agencies.
3+ YOECustomer service and IT support experience; Security+ CE and active security clearance with appropriate polygraph required. CSS2 requires 3–7 years of experience; able to prioritize tasks under pressure.
telephone, email, chat, Udemy
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1mo
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Mission Planner Support
Annapolis Junction, Maryland, United States
$56k-$111k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
Active TS/SCI with CI polygraph, prior DoD/DoW SIGINT or mission management experience (35N/S, CTT/CTR, 1N2/4), strong communications, ability to work under stress, UNIX/SUN/Linux and web/chat tools experience, mission management certification preferred.
UNIX, SUN, Linux, web-based applications, operational chat rooms
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2d
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Administrative Specialist (Data Science and AI Institute)
Baltimore, Maryland, United States
$55k-$97k/yr HybridFull Time
Johns Hopkins University
Johns Hopkins University: A private research university providing higher education and clinical healthcare.
4+ YOEBachelor's degree and four years of progressively responsible administrative experience; calendar and meeting management, program coordination, financial tracking, event support, and familiarity with university processes.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Adobe Acrobat, Asana, SharePoint, SAP, Concur, ChatGPT, Claude, Gemini
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4w
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Executive Assistant to the Chief Executive Officer
Washington or New York City or San Francisco or Chicago or United States
$90k-$120k/yr HybridFull Time
Penta
Penta: Provides data-driven stakeholder intelligence and strategic communications advisory.
7+ YOE7+ years supporting C-suite executives, executive presence, discretion, strong communication, advanced calendaring, travel coordination, CRM and Microsoft/Google proficiency, and fluency with AI tools.
Microsoft Office Suite, Google Workspace, Salesforce, Claude, ChatGPT, Copilot
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1mo
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Executive Business Partner
Washington, District of Columbia, United States
$100k-$110k/yr HybridFull Time
Truth Initiative
Truth Initiative: Provides public health campaigns and digital nicotine cessation tools.
5+ YOEBachelor's degree and 5+ years supporting senior executive leadership; strong judgment, discretion, communication, project management, AI and Microsoft 365 proficiency; experience coordinating board logistics and executive-level communications.
ChatGPT, Claude, Microsoft Copilot, Zoom AI, Microsoft 365, Microsoft Power Automate, Microsoft SharePoint, Microsoft Teams, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Monday.com, Concur, Diligent, DocuSign, Adobe Acrobat
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2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Graduate Management Admission Council
Graduate Management Admission Council: Provides assessments and services for graduate management education.
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
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1mo
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Part-Time Crisis Worker
Oakton, Virginia, United States
$18-$21/hr RemotePart Time
HopeLink Behavioral Health
HopeLink Behavioral Health: Provides behavioral health, crisis, and suicide intervention services.
Completion of mandatory 120+-hour HopeLink Crisis Worker training; ability to provide crisis support via phone/chat/text, strong communication, typing and decision-making skills, and empathy.
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2w
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Customer Service Healthcare Representative
Washington, District of Columbia, United States
OnsiteFull Time
Ibex
IbexNASDAQ: IBEX: Provides technology-enabled customer experience and business process outsourcing services.
Provide member support for health insurance inquiries; strong verbal/written communication, problem-solving, high-volume phone/chat/email handling, CRM proficiency, high school diploma, 18+.
CRM
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1mo
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Practice Innovation Assistant
San Francisco or Menlo Park or Santa Monica or Irvine or Sacramento or Portland or Seattle or Los Angeles or Washington or New York or Boston
$75k-$95k/yr HybridFull Time
Orrick
Orrick: Provides international legal services focused on technology, energy, and finance.
3+ YOE3+ years professional experience, bachelor’s degree or equivalent experience preferred, advanced Microsoft 365 skills, digital fluency with AI/automation, strong organization, communication and project management.
Microsoft 365, Copilot, PowerAutomate, PowerBI, ChatGPT
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3d
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Program Assistant
Washington, District of Columbia, United States
OnsiteFull Time
World Bank Group
World Bank Group: Global partnership providing financing and knowledge to developing countries
5+ YOEMinimum 5 years' relevant experience, high school required (bachelor's preferred); strong written and spoken English; advanced Microsoft Office and collaborative tool skills; knowledge of World Bank policies and procedures; strong organizational and communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, ChatGPT
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2d
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SuccessFactors Recruiting: Administrative Specialist (Data Science and AI Institute) (121988)
Baltimore, Maryland, United States
$55k-$97k/yr HybridFull Time
Johns Hopkins University
Johns Hopkins University: Private research university providing higher education and global research.
4+ YOEBachelor's degree and four years administrative experience; advanced calendar, meeting, event, financial tracking, and program coordination skills; proficiency with office and collaboration tools.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Adobe Acrobat, Asana, SharePoint, ChatGPT, Claude, Gemini, SAP, Concur
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4d
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Executive Assistant
Washington, District of Columbia, United States
$100k-$115k/yr HybridFull Time
Bezos Earth Fund
Bezos Earth Fund: Distributes grants to combat climate change and protect nature.
5+ YOEAssociate degree or equivalent and 5+ years relevant experience; superb organization, confidentiality, travel booking, expense coding, strong communication, and proficiency with Microsoft Office, SharePoint, Teams, Zoom, ChatGPT, and Ramp.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Teams, Zoom, ChatGPT, Ramp
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1mo
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Product Manager
Washington DC, District of Columbia, United States
$79k-$90k/yr OnsiteFull Time
Lumin Digital
Lumin Digital: Cloud-native digital banking platform for financial institutions.
Customer-facing support role: respond to inquiries via phone/email/chat, resolve issues, log interactions in CRM, collaborate with product teams; strong communication and problem-solving skills; high school diploma required, bachelor's preferred.
Zendesk, Salesforce, CRM
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2w
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Executive Operations Coordinator (AI & Business Operations)
Alexandria, Virginia, United States
OnsiteFull Time
One Federal Solution
One Federal Solution: Provides professional and technical services to federal government agencies.
3+ YOE3+ years supporting executives or business operations; strong organization, communication, analytical skills; experience with AI tools and process improvement; comfortable with executive support and project coordination.
ChatGPT, Claude, Gemini, Microsoft Copilot, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft 365, Microsoft SharePoint, Power BI, Monday.com, Asana, ClickUp, Jira, Trello, Zapier, Make, Microsoft Power Automate
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1mo
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Teammate - On Field Operations
Ellicott City, Maryland, United States
$16-$23/hr OnsitePart Time
DICK'S Sporting Goods
DICK'S Sporting GoodsNYSE: DKS: Sells sporting goods, apparel, footwear, and outdoor equipment.
High school diploma or equivalent required; offers store merchandising, pricing, and signage support; background check required for hire.
ChatGPT
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3w
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Senior Solutions Architect
Fairfax, Virginia, United States
$160k-$180k/yr OnsitePart Time
Loch Harbour Group
Loch Harbour Group: Provides professional logistics and engineering services to government agencies.
8+ YOE8+ years in solution architecture for government contracting; bachelor’s in CS/IT/Engineering/Business; experience with proposal development, FAR/DFARS, AI-assisted research, and capture support.
Claude, ChatGPT, SharePoint, RFPIO, Responsive, Loopio, GovWin
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