6 chat support specialist jobs at 5 companies in Berkeley, CA
1mo
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Sales Support Specialist/セールスアシスタント
Yokohama or Tokyo or San Francisco or Austin or Toronto
OnsiteFull Time
1+ YOE1+ years in sales operations/support or commercial finance; strong numeracy; proficiency with Google Workspace, Microsoft 365, and CRM; experience with Salesforce and AI tools preferred; strong written communication for email/chat.
Google Workspace, Microsoft 365, CRM, SFA, Salesforce, Copilot, ChatGPT, Notion AI, Claude, ERP
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
2w
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IT Automation & Support Specialist
San Ramon or New York City or Reno
$104k-$131k/yr HybridFull Time
3+ YOE3–5 years IT operations or system administration experience; building automations; scripting in Python or Bash; hands-on Okta, Jamf, Google Workspace, and Atlassian experience; Mac fleet management; hybrid in-office support.
Okta Workflows, Jira Automation, Atlassian Rovo, Python, Bash, Jamf, Google Workspace, Atlassian, Claude, ChatGPT, Copilot
3w
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Care Specialist (Overnight Hours)
San Francisco, California, United States
$20-$23/hr RemoteFull Time
Provide empathetic overnight chat and phone support, research resources, create care plans, document cases, and use digital tools; strong communication, time management, and independent judgment required.
Google Suite, Slack, Zendesk
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IT Specialist
Palo Alto or Israel
RemoteFull Time
2+ YOE2+ years IT/operations or security experience; strong Google Workspace, macOS and Windows support, MDM (Jamf/Kandji/JumpCloud), onboarding/offboarding, user access management, ticketing systems, and interest in automation/AI.
Google Workspace, SSO, macOS, Windows, MDM, Jamf, Kandji, JumpCloud, Jira Service Management, Zendesk, Freshservice, Endpoint Detection and Response (EDR), Email Security Gateway, GCP, AWS, Azure, Python, Bash, PowerShell, ChatGPT, Claude, Gemini, Copilot, Cursor
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IT Operations and Endpoint Specialist
San Jose, California, United States
$75k-$95k/yr OnsiteFull Time
3+ YOE3+ years IT support or endpoint management experience; hands-on with Microsoft Intune, Microsoft 365, Entra ID/Azure AD, Freshdesk, Zoom Rooms, endpoint provisioning, asset inventory, onboarding/offboarding, and IT projects. Bachelor's preferred; relevant certs desirable.
Microsoft Intune, Zoom Rooms, Freshdesk, Microsoft 365, Windows, macOS, iPad, Zoom, CMiC, Egnyte, ManageEngine, Autodesk Construction Cloud, Verkada, Palo Alto Networks, Microsoft Copilot, Anthropic Claude, ChatGPT, Microsoft Entra ID, Azure Active Directory, Exchange Online, SSO, SCIM