23 chat support specialist jobs at 18 companies in California
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Support Specialist - W
Farmington or United States or Connecticut or Colorado or Massachusetts or Delaware or District of Columbia or New Jersey or New York or California or Oregon or West Virginia or Montana or Minnesota or Arkansas or Idaho or Wyoming or Washington or Alaska or Hawaii or Puerto Rico
$10-$17/hrRemotePart Time, Full Time
ACD Connect: Virtual contact center and fundraising services for nonprofit organizations.
Provide phone, email, and chat support to veterans and family members; complete 4-week webcam training; must have USB headset, webcam, Windows laptop/PC, and reliable broadband; meet state hiring restrictions.
Microsoft Office, Windows, HP, Webcam, USB Headset
Yokohama or Tokyo or San Francisco or Austin or Toronto
OnsiteFull Time
ai&: Vertically integrated AI infrastructure and model services platform.
1+ YOE1+ years in sales operations/support or commercial finance; strong numeracy; proficiency with Google Workspace, Microsoft 365, and CRM; experience with Salesforce and AI tools preferred; strong written communication for email/chat.
Google Workspace, Microsoft 365, CRM, SFA, Salesforce, Copilot, ChatGPT, Notion AI, Claude, ERP
Rogo: Provides a generative AI platform for financial institutions.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
California or Florida or Georgia or Illinois or Indiana or Minnesota or Montana or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Virginia
$22-$24/hrRemoteFull Time
Vitu: Digitizes vehicle titling and registration for businesses and governments.
Proven customer support experience; strong phone/email/chat skills; active listening; ability to multitask and solve problems; familiarity with CRM and technical support preferred.
Milestone Technologies: Global provider of IT managed services and digital solutions.
Provide end-user support via ticketing, chat, email and walk-up; troubleshoot hardware, software, account access, VPN, and mobile devices; support Windows, macOS and ChromeOS; document work and escalate as needed; ServiceNow familiarity preferred.
JANUS et Cie: Provides high-end luxury furnishings for outdoor and indoor spaces.
3+ YOE3+ years client-facing/customer service experience; strong attention to detail, excellent written/verbal communication, troubleshooting and research skills, 55 wpm typing, proficiency with live chat/ticketing systems (Zendesk preferred), able to manage high-volume inbound queries.
Intermedia: Provides cloud-based business communication and collaboration software.
1+ YOE1+ years high-volume technical support experience; strong VoIP/UCaaS/CCaaS and number-porting knowledge; excellent written and verbal communication; ability to follow procedures and document issues; must complete mandatory online training and pass background check; requires high-speed dedicated broadband.
Cydcor: Provides outsourced sales and customer acquisition services for businesses.
2+ YOE2–3 years in customer service, sales, or client success; strong communication and organizational skills; proactive mindset; experience handling escalations and influencing cross-functional teams.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, ChatGPT
Vitu: SaaS platform for vehicle registration and title management.
2+ YOEVerifying and auditing title/registration paperwork per BMV policies, processing transactions in the VITU Portal, providing phone/chat support to dealerships and customers; requires a current driver\u0002s license and clean driving record; 2 years BMV experience preferred.
VITU Portal, EVR, Microsoft Word, Microsoft Excel, Microsoft Outlook
New York Life: Provides life insurance, retirement income, and investment solutions.
5+ YOE5+ years executive support or operations experience, advanced Microsoft Office skills, calendar/travel/meeting management, recruiting/onboarding coordination, strong communication, confidentiality, and FINRA pre-hire fingerprinting requirement.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, ChatGPT, Microsoft Co-Pilot
Anecdotes: AI-native GRC platform for automated compliance and risk management.
2+ YOE2+ years IT/operations or security experience; strong Google Workspace, macOS and Windows support, MDM (Jamf/Kandji/JumpCloud), onboarding/offboarding, user access management, ticketing systems, and interest in automation/AI.
1+ YOEHigh school diploma or equivalent; 1-3 years experience; retail or customer-facing experience preferred; strong communication and product knowledge; ability to drive sales and support teammate training.
FFF Enterprises: Specialty pharmaceutical and vaccine distributor for healthcare providers.
2+ YOEMinimum 2 years customer service experience (call center/high-volume preferred), HS diploma or equivalent, proficiency with Microsoft Outlook and SAP, ability to support customers via phone/email/chat and document interactions.
Alterra Mountain Company: Operates mountain resorts and outdoor adventure destinations.
Provide remote guest support via phone, email, and web chat; process payments, handle changes/cancellations, and use Microsoft Office and data entry tools. Must reside in California, have HS diploma or equivalent, quiet workspace, Ethernet internet (400Mbps), and complete paid training.
The Flex Company: Designing and selling sustainable, medical-grade menstrual care products.
3+ YOE3+ years IT support or operations experience; strong OS, email, hardware, software provisioning skills; Google Workspace and 1Password experience; familiarity with AI tools and Asana; onsite presence in Venice 2–3 days/week.
ChatGPT, Claude, Google Workspace, 1Password, Asana
Global Charter Services: Booking platform for charter buses and group transportation services.
0+ YOE Part-time role; remote work; hourly pay $20-$22; prior CRM and sales support experience preferred; high school diploma required; English proficient.
Zoho CRM, Google Suite, Microsoft Excel, Google Sheets, CRM, Online chat, Reservation systems
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
5+ YOE5+ years executive support or operations experience, advanced Microsoft Office skills, strong communication, judgment, process improvement ability, and FINRA pre-hire fingerprinting required.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, ChatGPT, Microsoft Co-Pilot
Blach Construction: General contractor providing construction management and building services.
3+ YOE3+ years IT support or endpoint management experience; hands-on with Microsoft Intune, Microsoft 365, Entra ID/Azure AD, Freshdesk, Zoom Rooms, endpoint provisioning, asset inventory, onboarding/offboarding, and IT projects. Bachelor's preferred; relevant certs desirable.
Microsoft Intune, Zoom Rooms, Freshdesk, Microsoft 365, Windows, macOS, iPad, Zoom, CMiC, Egnyte, ManageEngine, Autodesk Construction Cloud, Verkada, Palo Alto Networks, Microsoft Copilot, Anthropic Claude, ChatGPT, Microsoft Entra ID, Azure Active Directory, Exchange Online, SSO, SCIM