Sr Manager, AI Strategy - GenAI Platforms & Chatbot Products
Bellevue or Frisco
$122k-$221k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
7+ YOE2+ MgmtBachelor's or equivalent and ~7 years experience; enterprise platform strategy, LLM/GenAI platform experience, vendor and cost management, project leadership and people management experience preferred.
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
3+ YOE3+ years designing conversational dialog for AI/chatbot/IVR; experience with Voiceflow, IBM Watson, Genesys; knowledge of NLP and prompt engineering; Bachelor's degree or equivalent; certification in conversation/UX design preferred.
Voiceflow, IBM Watson, Genesys, Natural Language Processing, Prompt Engineering
Catalyst Brands: Operates a portfolio of iconic American retail and fashion brands.
2+ YOE2+ years supporting contact center technologies; experience with IVR, Telephony/ACD, Chat, CRM, Workforce Management and AI solutions; ability to document requirements, work in Agile, analyze system performance, and manage stakeholders.
IVR, Telephony/ACD, Chat, CRM, Workforce Management, AI, Microsoft Office
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
2+ YOEHigh school diploma or equivalent (associate preferred),2+ years experience,experience with Magento,Tidio Live Chat,Chat Bot,SAP,order entry and customer support skills,ability to troubleshoot and communicate clearly.
Autonomous Solutions: ASI develops autonomous vehicle systems and fleet management software.
7+ YOE7+ years IT service management experience, proven helpdesk leadership, hands-on SaaS administration, identity and access management (SSO/MFA), onboarding/offboarding automation, and cross-functional partnership skills.
Atlanta or Basking Ridge or Houston or Lisle or New York or Richardson or Georgia or Illinois or New Jersey or New York or Texas or United States
$117k-$148k/yrOnsiteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
5+ YOEBachelor's degree and 5+ years' insurance or consulting experience; expertise in insurance business processes, process reimagination, automation (RPA/IDP/AI/GenAI), BPMN tools and automation platforms; client-facing and communication skills.
RPA, RDA, Intelligent Document Processing (IDP), iOCR, AI/ML, GenAI, Chat BOTS, IBM Blueworks, Microsoft Visio, UiPath, Blue Prism, Automation Anywhere, Pega Robotics, Appian, Microsoft SharePoint, Microsoft Power BI, JIRA, Trello, Azure DevOps (ADO)
PenFed: Member-owned financial institution providing consumer banking and lending services.
3+ YOEBachelor's required; active NMLS license; 3+ years preferred in self-generating sales roles; strong communication, financial literacy, CRM/LOS proficiency; ability to work evenings/weekends and maintain pipelines.
Toyota Tsusho Systems: Provides global IT solutions and cybersecurity for the Toyota Group.
3+ YOEBilingual Japanese/English account manager with 3+ years in IT account management or business expansion; client-facing, problem-solving, independent, able to work with remote teams and prioritize multiple tasks.
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Irving, Texas, United States
RemoteFull Time, Part Time
Globe LifeNYSE: GL: Sells life and supplemental health insurance to working-class families.
Strong written and verbal communication, reliable internet and computer access, independent time management, and immediate availability; no experience required and training is provided.