1w
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Customer Service Administrator - Entry Level
Austin, Texas, United States
OnsiteFull Time
Bachelor's degree preferred, strong communication, customer service skills, familiarity with AI and digital tools, ability to use CRM and chatbot systems, comfortable with omni-channel operations.
AI, chatbot, CRM
1mo
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Sr. IT Platform Manager, Digital Solutions
Dallas, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years relevant experience. Define MarTech vision and roadmap (CMS/SitecoreAI, CDP, marketing automation, AI, chatbots), translate business needs to product requirements, lead cross-functional stakeholders, track KPIs, budget oversight.
CMS, SitecoreAI, CDP, marketing automation, search, Agentic AI, Chat Bots, analytics
1w
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Contact Center AI Lead
Dallas, Texas, United States
OnsiteFull Time
Hands-on proficiency with large language models and AI tools, familiarity with virtual agent/chatbot platforms, strong written communication, attention to detail, and collaborative mindset.
LLMs
3mo
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Associate AI Conversation Designer
California or Florida or Georgia or Idaho or Illinois or Massachusetts or Michigan or New Jersey or New York or North Carolina or Ohio or Oregon or Pennsylvania or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
0+ YOEBachelor's degree or equivalent experience; 0–2 years designing or launching chatbots; familiarity with LLMs, prompt engineering, and introductory Python; strong writing, communication, and analytical skills.
LLMs, NLP, Python, Figma, Microsoft Excel, Microsoft Power BI, Asana, Lucidchart
1mo
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Conversation Designer II
Arlington or Irving
HybridFull Time
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
3+ YOE3+ years designing conversational dialog for AI/chatbot/IVR; experience with Voiceflow, IBM Watson, Genesys; knowledge of NLP and prompt engineering; Bachelor's degree or equivalent; certification in conversation/UX design preferred.
Voiceflow, IBM Watson, Genesys, Natural Language Processing, Prompt Engineering
2w
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Administrator of Digital Customer Experience & Insights
San Antonio, Texas, United States
$62k-$85k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience plus 3 years in digital engagement, analytics, and customer experience operations; strong written/verbal communication, social media and chatbot experience, reporting and vendor management skills.
1mo
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Product Enablement Specialist – North America (d/f/m)
United States or Canada or New York City or Austin or Calgary or Munich or Berlin or London or Valencia or Nairobi or Verona
$69k-$93k/yr RemoteFull Time
Own Intercom support, improve Help Center and FinAI chatbot, produce enablement content and training, analyze support KPIs, join customer calls, collaborate with Product/Engineering; remote in US/Canada (Central or east time) and willing to travel occasionally.
Intercom, FinAI, LumiAcademy
1mo
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IVA and Digital Platform Developer
Pennsylvania or San Marcos
$70k-$80k/yr OnsiteFull Time
3+ YOEBachelor's (preferred) in CS/AI/ Linguistics/Data Science or equivalent; 3+ years building IVR/chatbot/Conversational AI; experience with conversational platforms, Java/Python/Node.js, REST/SOAP, JSON, SQL/NoSQL; ability to travel up to 25%.
Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework, Node.js, Java, Python, REST, SOAP, JSON, SQL, Oracle, Redis, MongoDB, Small Language Models (SLMs), Generative AI (Gen AI), IVR, IVA
3w
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Product Marketing Manager, Google Workspace
San Francisco or Austin or New York or Sunnyvale
$141k-$206k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent, 6+ years in product/corporate/product marketing or product management (SaaS/productivity/AI focus), GTM and launch experience, cross-functional leadership, EMR not required.
Gmail, Documents, Sheets, Drive, Meet, Chat, Gemini Enterprise, NotebookLM
3mo
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Customer Support Specialist
Garland, Texas, United States
OnsiteFull Time
3+ YOE3+ years in customer service or customer experience; strong communication; CRM experience (Zendesk preferred); able to escalate and mentor; analytical; team player.
Zendesk, CRM, Email, Chat
1mo
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Block Advisors - Tax Advisor
Grapevine, Texas, United States
HybridFull Time
5+ YOE5+ years tax experience with individual returns; business returns experience preferred. CPA or Enrolled Agent preferred. Completion of H&R Block Tax Knowledge Assessment or equivalent and meeting IRS/state continuing education requirements.
video conferencing, phone, chat, email
1mo
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Senior Associate - Business Consulting
Atlanta or Basking Ridge or Houston or Lisle or New York or Richardson or Georgia or Illinois or New Jersey or New York or Texas or United States
$117k-$148k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years' insurance or consulting experience; expertise in insurance business processes, process reimagination, automation (RPA/IDP/AI/GenAI), BPMN tools and automation platforms; client-facing and communication skills.
RPA, RDA, Intelligent Document Processing (IDP), iOCR, AI/ML, GenAI, Chat BOTS, IBM Blueworks, Microsoft Visio, UiPath, Blue Prism, Automation Anywhere, Pega Robotics, Appian, Microsoft SharePoint, Microsoft Power BI, JIRA, Trello, Azure DevOps (ADO)
1mo
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Block Advisors Tax Advisor - Immediate Hire
Grapevine, Texas, United States
OnsiteFull Time
5+ YOE5+ years tax experience, individual tax return and tax planning/audit support experience, proficiency with virtual communication tools, completion of H&R Block Tax Knowledge Assessment or equivalent.
video conferencing, chat, phone, email
1mo
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Remote Position | No Experience Needed | Hiring Immediately
Houston, Texas, United States
RemotePart Time, Full Time
0+ YOENo experience required; entry level; strong communication; comfortable with computer and internet; 18+; authorized to work in the United States; willing to obtain Life & Health Insurance License.
Phone, Email, Chat
1mo
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Customer Solutions Specialist
Coppell, Texas, United States
$18-$26/hr OnsiteFull Time
0.5+ YOEFull-time customer solutions specialist with 40 hours/week; strong communication; retail/call center experience preferred; flexible schedule including evenings/weekends; proficient computer skills.
CRM, Chat, Email, Phone
1mo
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Sr. IT Platform Manager, Digital Solutions
Dallas, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree or equivalent, minimum 5 years relevant experience; strong analytical, communication, and product management skills; experience defining product strategy and roadmaps for MarTech platforms.
CMS, CDP, SitecoreAI, Agentic AI, Chat Bots, marketing automation, analytics, AI
2mo
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VP, Professional Services
Austin, Texas, United States
$207k-$225k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years consulting and consulting management experience, 10+ years services/P&L management, BS/MS preferred, systems integration experience, strong recruiting and leadership, AI prompting and governance skills.
Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, chatbots, documentation automation, analytics assistants
3d
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Technical Support Product Advisor
United States or Fort Worth
$23-$24/hr RemoteFull Time
2+ YOEHigh school diploma or equivalent (associate preferred),2+ years experience,experience with Magento,Tidio Live Chat,Chat Bot,SAP,order entry and customer support skills,ability to troubleshoot and communicate clearly.
Magento, Tidio Live Chat, Chat Bot, SAP
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