1mo
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Sr AI / ML Engineer Remote Nationwide or Hybrid in MN, DC, NJ
Basking Ridge or Minneapolis or Washington or United States
$120k-$215k/yr HybridFull Time
6+ YOEBS in CS/Engineering or equivalent, 6+ years software engineering, 4+ years building AI/ML (LLMs, Generative AI) and web/API solutions, cloud hosting experience (AWS preferred), Python or Java, chatbot/Conversational AI and NLP experience, US work authorization required.
LLMs, Generative AI, Python, Java, AWS, Chatbots, Conversational AI, NLP, Agentic AI, MCP, Strands Agents
2mo
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Manager, Automation and Intent Analytics
Washington, District of Columbia, United States
$97k-$115k/yr HybridFull Time
5+ YOE5+ years in analytics or automation performance management; experience with IVR, AI, or chatbot measurement; strong cross-functional partnerships; Tableau and SQL skills; legal right to work in the U.S.
Tableau, SQL
2w
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Contact Center Specialist
Bethesda, Maryland, United States
$78k-$176k/yr HybridFull Time
Experience in contact center operations and Dynamics 365 Customer Service; knowledge of omnichannel routing, queues, AI chatbots, metrics, and case handling; HS diploma/GED; ability to obtain Public Trust clearance.
Dynamics 365 Customer Service, Dynamics 365 Omnichannel, Dataverse, Copilot Studio, CRM
2d
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FLEX Director, Solution Architect
Bethesda, Maryland, United States
$57-$99/hr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent, 8+ years IT service operations with 3+ years as solution architect, 5+ years implementing ITSM, proven virtual agent/chatbot experience, Python and JavaScript proficiency, ServiceNow experience.
ServiceNow Virtual Agent, IBM Watson, Microsoft Copilot Studio, Python, JavaScript, ServiceNow, Microsoft Copilot, Moveworks, Amazon Lex, APIs, REST
2w
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Director, Technical Product Management - Hybrid in Chicago IL, Minneapolis MN, DC or Remote
Chicago or Minneapolis or Washington
$135k-$231k/yr HybridFull Time
8+ YOE8+ years technical product management; 5+ years with conversational AI/IVR/chatbots/NLP; agile experience with engineering/scrum teams; hands-on configuring/testing conversational systems; strong analytical and communication skills.
Amazon Connect, Amazon Lex, Google Dialogflow
2w
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Contact Center Specialist
Bethesda or Silver Spring
$78k-$176k/yr OnsiteFull Time
Experience with contact center operations and Dynamics 365 Customer Service; knowledge of routing, queues, escalation, AI chatbot operations, service‑level metrics; HS diploma/GED; ability to obtain Public Trust or suitability determination.
Dynamics 365 Customer Service, Dataverse, Copilot Studio
3w
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AI/ML Software Engineer
Tysons or United States
$113k-$188k/yr RemoteFull Time
6+ YOEBachelor's degree, ability to obtain Public Trust, 6+ years hands-on experience with Python and JavaScript/TypeScript, proven experience building production AI/ML solutions (RAG, chatbots), graph analytics, NLP, entity resolution, and cloud deployment (AWS).
Python, JavaScript, TypeScript, LangChain, Haystack, crewAI, NumPy, Pandas, Scikit-learn, NLTK, OpenCV, PyTorch, TensorFlow, Elasticsearch, OpenSearch, PostgreSQL, Oracle DB, DuckDB, SQL, Boto3, AWS, Neo4j, Amazon Neptune, TigerGraph, NetworkX, GraphFrames, PydanticAI, AWS Strands Agents, CUDA, MCP servers, REST APIs
1mo
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Senior AI/ML Engineer Remote Nationwide or Hybrid in MN/DC/NJ
Minnetonka or Minneapolis or Washington or New Jersey or United States
$120k-$215k/yr RemoteFull Time
6+ YOEBS in CS/Engineering or equivalent; 6+ years software engineering; 4+ years building AI/ML (LLMs, Generative AI) and web/API solutions; cloud hosting experience (AWS preferred); Python or Java; authorized to work in the U.S. without sponsorship.
LLMs, Generative AI, Agentic AI, MCP, Strands Agents, Chatbots, NLP, API, AWS, Python, Java
1w
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Senior Dynamics Developer
United States or Washington
$160k-$175k/yr HybridFull Time
12+ YOEPublic Trust clearance, 12+ years experience (or commensurate), 5 years Microsoft Power Platform and Portals, C#, Microsoft .NET, JavaScript, FetchXML, lead Call Center/IVR implementations, Agile experience.
Microsoft Power Platform, Portals, Copilot Studio, IVR, Chat, Secure Messaging, C#, Microsoft .NET, JavaScript, FetchXML, Microsoft Dynamics, Microsoft Power BI, RDL, GitHub, Azure DevOps
2mo
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Loan Sales Specialist
Herndon, Virginia, United States
OnsiteFull Time
High School Diploma or GED required; sales/collections/customer service experience preferred; bilingual in Spanish a plus.
CRM, In-house systems, Phone, Email, Chat
1mo
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Contact Center Manager, Client Services
Rockville, Maryland, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in service desk/contact center environments, 2+ years managing teams, ITIL knowledge, CCaaS and contact center technology experience, ServiceNow proficiency, ability to pass a Level 2 background investigation.
ServiceNow, ServiceNow ITSM, Genesys Cloud CX, CCaaS, ACD, IVR, AI chatbot, ITIL
1mo
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Defense Accountability Consultant
McLean or Arlington or Tysons Corner
OnsiteFull Time
1+ YOEAbility to obtain Secret clearance, Bachelor's degree, 1+ years experience with DoD or A&D organizations, strong communication and stakeholder engagement, proficiency in Microsoft Office and Power BI; experience with audit remediation and program lifecycle support.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI, AI Chatbots, Machine Learning, Model Evaluation, LLM Integration
3mo
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Online Technical Tutor
Washington, District of Columbia, United States
RemotePart Time
0+ YOEBachelor's in math/engineering/physics or teaching certification; proficiency in algebra, electronics, RF systems; ability to use web-based tutoring tools; available Mon-Fri 07:00-15:30 Central Time.
Video Conferencing, Chat, Whiteboard, File Sharing
1w
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Principal Architect - Solutions Architect
Ashburn or Alpharetta or Cary or Temple Terrace or Elgin or Basking Ridge
$125k-$239k/yr FieldFull Time
6+ YOE6+ years relevant experience with 4+ years in architecture; expertise in voice security, cloud communications, SIP/IVR, AI-driven tools, strong communication and sales collaboration skills.
VIAA, SecureLogix, SIP, IVR, APIs, Artificial Intelligence (AI), Natural Language Understanding (NLU), chatbots, virtual agents, cloud-native services, DevOps, Agile