336 client experience manager jobs at 143 companies in West Point, VA

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Client Manager - Commercial Landscaping
Glen Allen, Virginia, United States
OnsiteFull Time
Asplundh
Asplundh: Provider of vegetation management and utility infrastructure construction services.
3+ YOE3+ years experience in operations/customer service; high school diploma required (BA preferred); strong communication, conflict resolution, sales and operational knowledge; ability to travel to office and client sites.
1w
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Client Services Manager
Richmond, Virginia, United States
$75k-$82k/yr HybridFull Time
Dominion Payroll
Dominion Payroll: Provider of integrated payroll and human capital management software.
2+ YOE2+ Mgmt2+ years leading client support or implementation teams, strong payroll/HCM/time & attendance knowledge, leadership and coaching skills, performance-metrics experience, and Microsoft Office/AI tool proficiency.
Microsoft Office, iSolved, AI-powered tools
1mo
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Client Manager EHB
Richmond, Virginia, United States
HybridFull Time
Marsh McLennan
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
3+ YOEBachelor's degree or equivalent experience, 3+ years Benefits/HR experience, knowledge of employee health & benefits markets and funding mechanisms, Microsoft Office proficiency, legal U.S. work authorization required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Senior Client Service Manager - Commercial Lines
Glen Allen, Virginia, United States
$73k-$121k/yr HybridFull Time
Arthur J. Gallagher & Co.
Arthur J. Gallagher & Co.NYSE: AJG: Global insurance brokerage and risk management services provider.
5+ YOEBachelor's or HS+ with extensive experience, minimum 5 years client service/claims management (or 10 with HS/GED), property and casualty insurance license, Microsoft Office proficiency, adaptability, relationship building; supervisory experience desired.
Microsoft Office
4w
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VP, Client Services
Williamsburg, Virginia, United States
HybridFull Time
Omnicom Group
Omnicom GroupNYSE: OMC: Global holding providing marketing and communication services.
8+ YOE8+ years pharma/healthcare advertising experience, proven account leadership, team management, strategic and financial oversight, valid driver’s license; bachelor’s degree preferred.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
3w
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Client Project Manager
Richmond, Virginia, United States
$80k-$100k/yr FieldFull Time
Ground/Water Treatment & Technology
Ground/Water Treatment & Technology: Provides groundwater remediation and construction dewatering services.
5+ YOE5+ years construction management or related experience, strong communication, knowledge of contracts/schedules/drawings, OSHA 30 preferred, ability to lift 50 lbs and travel locally.
2mo
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Manager, Client Development Affiliate Marketing, Capital One Ad Solutions (Remote)
Richmond, Virginia, United States
$138k-$158k/yr RemoteFull Time
Capital One
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
6+ YOERequires 6+ years in client-facing sales or account management, 5+ years analyzing data, and strong strategic, analytical, communication, and relationship-management skills. Bachelor's degree and affiliate or performance marketing experience preferred.
APIs
1w
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Assistant Director of Client Services
Gloucester, Virginia, United States
$100k-$105k/yr OnsiteFull Time
William & Mary
William & Mary: Public research university providing higher education and academic research.
5+ YOEBachelor's or equivalent, 5+ years in IT client services, supervisory experience, hands-on endpoint lifecycle management for Windows and macOS, strong communication, service operations and KPI experience.
Windows, macOS, ITIL
6d
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Account Manager (Client Success)
Richmond, Virginia, United States
$52k-$72k/yr HybridFull Time
Medstra
Medstra: White-label telehealth infrastructure for launching branded clinics.
Manage client relationships, onboard new clients, coordinate cross-functional launches, maintain account records, and communicate across channels; located in Richmond, VA area and available for hybrid schedule.
Claude Code, Cursor, VS Code, Slack, Microsoft Teams
2mo
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Client Service Coordinator
Henrico County, Virginia, United States
$15-$20/hr OnsiteFull Time
Banfield Pet Hospital
Banfield Pet Hospital: Provider of comprehensive preventive veterinary care for pets.
1+ YOECustomer-service experience (1+ year), ability to manage client/pet flow, cash/financial accuracy, basic computer skills, comfort with animals and medical environment; high school diploma preferred.
3w
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Client Relations Consultant
Glen Allen, Virginia, United States
$45k-$80k/yr OnsiteFull Time
CapCenter
CapCenter: Provides zero closing cost mortgage lending and real estate services.
Advising clients on mortgage, realty, and insurance products; strong communication, time management, and organizational skills; Bachelor's preferred; must obtain NMLS license prior to start.
1w
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Client Engagement Mgr Cyber Incident Response
United States or Richmond
OnsiteFull Time
Cognicion
Cognicion: Provides eDiscovery, document review, and data management services.
2+ YOEBachelor's degree and 2 years client-services or law-firm experience; knowledge of Cyber Incident Response and eDiscovery preferred; strong Microsoft Office skills and CRM familiarity; excellent communication and client relationship abilities.
Microsoft Office, Relativity, Everlaw, Brainspace
6d
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Client Service Associate
Newport News, Virginia, United States
$33k-$85k/yr OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
High school diploma or equivalent required; college degree preferred. Requires advanced Microsoft Office skills, organization, communication, client service, time management, collaboration, and multitasking.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, MSOnline, eSign, eAuthorization
6d
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Client Service Associate
Newport News, Virginia, United States
$33k-$85k/yr OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
High school diploma or equivalent required; college degree preferred. Requires advanced Microsoft Office skills, organization, communication, client service, time management, multitasking, and willingness to obtain securities licenses.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zoom, MSOnline, eSign, eAuthorization
1mo
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Director of Client Services
Hampton, Virginia, United States
$100k/yr OnsiteFull Time
Hampton University
Hampton University: Private university offering degree programs and conducting academic research.
3+ YOE3+ MgmtBachelor's in CS/IS or related, 3+ years IT service delivery leadership, proven team supervision, project management experience, strong communication and stakeholder skills, ITIL preferred.
1w
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Associate Client Advocate
Arlington or Glen Allen or Hunt Valley or Charlotte or Nashville or Philadelphia or New York City or Chicago or Los Angeles or Texas
$90k-$120k/yr HybridFull Time
WTW
WTWNASDAQ: WTW: Provides global risk management, insurance brokerage, and advisory services.
5+ YOE5+ years commercial P&C insurance client-facing experience preferred; knowledge of coverage forms, renewals, negotiation, project management, and strong communication; must obtain and maintain active P&C insurance broker license.
Microsoft Office
1mo
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Client Care Lead (Office Manager)
Glen Allen, Virginia, United States
$20-$22/hr OnsiteFull Time
Light Counseling
Light Counseling: Offers professional mental health counseling with a Christian approach.
3+ YOEHigh school diploma, 3+ years office management/administrative leadership experience, HIPAA knowledge, EHR and Microsoft Office 365 proficiency, scheduling, billing, customer service, and supervisory skills.
Electronic Health Record (EHR), Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, JotForm, Canva
3w
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Wealth Management Client Associate
Richmond, Virginia, United States
$25-$44/hr OnsiteFull Time
Bank of America
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
Provide client service support to Financial Advisors, manage client requests, use Microsoft Office and Salesforce; high school diploma required; pursuing or holding SIE/Series 7/66/63/65 preferred.
Microsoft Word, Microsoft Excel, PowerPoint, Salesforce
3w
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Sr Business Manager – Bioanalytical & Vaccines (Client Solutions)
Richmond, Virginia, United States
HybridFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEBachelor's in life sciences (advanced degree preferred),5+ years bioanalytical/vaccines experience,proposal and pricing experience,regulated environments (GLP/GCP),client-facing skills,and US work authorization without sponsorship.
2d
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Director, Learning Experience Design (Hybrid)
Richmond or McLean or Chicago or Plano or Riverwoods
$173k-$217k/yr HybridFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
5+ YOE5+ MgmtBachelor's degree; 5+ years each in instructional design, project or program management, client consulting, and people management. Experience leading CoEs, integrating AI, analytics, learning strategy, and teams through change.
AI, automation, data analytics