46 client operations director jobs at 33 companies in North Carolina
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Client Services Director
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or Kansas or Connecticut or California or Massachusetts or New York
$130k-$140k/yrRemoteFull Time
Everise: Private global BPO delivering customer-service solutions to healthcare, insurance, utilities, travel, and technology companies.
5+ YOEBachelor's degree or equivalent experience; 5–10 years in client services, account management, or operations leadership within global BPO/outsourcing; enterprise relationships, financial management, and performance reporting experience.
Omaha or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Las Vegas or Reno or Lawrenceville or Newark or Albuquerque or New York City or White Plains or Charlotte or Raleigh or Cincinnati or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Houston or San Antonio or Vienna or Bellevue or Gillette or Seattle or San Diego or Lexington or Portland or Charleston or Des Moines or Spokane or Columbia or Nashville or Arlington or Baltimore or Mobile or Richmond or Tucson or Winston-Salem or Miami or Indianapolis or Pompton Lakes or Detroit or Fargo or Santa Fe or Oklahoma City or Norfolk or Madison or Little Rock or Charleston or Doral or Milwaukee or Overland Park
OnsiteFull Time
HDR: Global professional services firm specializing in architecture, engineering, and construction.
15+ YOE15+ years in A/E/C required, with strategic program leadership, executive communication, cross-functional influence, client relationship management, and qualitative and quantitative data analysis. Bachelor's degree strongly preferred.
TTECNASDAQ: TTEC: Global provider of customer experience technology and services.
2+ YOE2+ MgmtRequires an associate degree, technical school, or equivalent experience; 2+ years of call center management experience; client focus, mentoring, motivation, and performance-management skills.
TTECNASDAQ: TTEC: Global provider of customer experience technology and services.
2+ YOEAssociate degree, technical school, or equivalent experience; 2+ years of call center management experience; ability to mentor teams, manage performance, support clients, and improve processes.
Carolina Pool Management: Private North Carolina pool management providing pool operations, maintenance, and lifeguard staffing to communities and facilities.
3+ YOE3+ years operations and account leadership in a service or field-service organization; proven multi-location team management, client-facing skills, P&L and budget experience, and ability to be hands-on. CPO preferred.
Allied Universal: Global security and facility services.
3+ YOE3+ MgmtRequires a degree plus 3–7 years of management experience, or equivalent; 2+ years driving operational metrics and building teams; driver's license, Microsoft Office, BI tools, financial, leadership, and client relations skills.
Director of Client Success & Operations Control Center
North Charleston or Charleston or Charlotte or Columbia or Cleveland or Augusta or Asia or Philippines
$85k-$95k/yrOnsiteFull Time
Iacofano's Catering & Events: The Food You Eat Should Be Perfect, And This Is Our Responsibility
5+ YOE5+ MgmtRequires 5+ years of progressive leadership in customer success, hospitality, catering, aviation, logistics, call-center, or time-sensitive service operations, plus multi-shift team management and KPI improvement experience.
Hilltop Wealth Advisors: Independent fee-only registered investment adviser providing financial planning and investment management to affluent individuals and families.
10+ YOE3+ Mgmt10+ years operations or client-service leadership in wealth management/financial services, 3+ years supervising teams, CRM and process-improvement experience, bachelor’s degree or equivalent.
Dallas or Nashville or Memphis or Overland Park or Houston or San Antonio or Tampa or Charlotte or Raleigh
OnsiteFull Time
SSR: Engineering design, consulting, and commissioning firm.
14+ YOE8+ MgmtBachelor's degree and 14 years relevant experience with 8 years project management; strong leadership, staffing, budgeting, QA/QC, contracts, and client management skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
AramarkNYSE: ARMK: Global provider of food, facilities, and uniform services.
5+ YOE5+ MgmtRequires 5–10 years of leadership experience with P&L responsibility, management and client relations expertise, talent development, contract implementation, communication skills, and a bachelor's degree; advanced business degree preferred.
Director of Client Delivery - Growth & Marketing Practice (External Client-Facing)
Baton Rouge or Miami or Lafayette or Houston or Charlotte or New Orleans or West Palm Beach or Fort Lauderdale or Raleigh or Dallas or Atlanta or Philadelphia
$120k-$250k/yrHybridFull Time
EisnerAmper: Global accounting, tax, and business advisory services firm.
10+ YOEBachelor's degree and 10+ years leading delivery, client services, or operations in agencies or professional services; supervisory experience; experience with PM platforms; strong operational, client-facing, and AI/automation aptitude.
Asana, Monday.com, ClickUp, Wrike, Smartsheet, Microsoft Power Automate, Microsoft Power BI, Microsoft Lists, Copilot Enterprise, ChatGPT, Claude, Google Analytics, Google Ads, Meta Ads, LinkedIn Ads, SEMrush, HubSpot, WordPress, Wix, Squarespace
TTECNASDAQ: TTEC: Global provider of customer experience technology and services.
2+ YOE2+ MgmtAssociate degree, technical school, or equivalent experience; 2+ years of call center management experience; client focus, mentoring, team motivation, and performance management skills.
Well: Healthcare engagement providing AI-powered personalized health guidance, concierge support, and rewards to employees and their families.
Medicare/health plan knowledge; experience managing strategic partnerships; operations leadership in high-touch environments; MBA or equivalent; data analytics for executive decisions.
Atlanta or Charlotte or Columbia or Richmond or Asheville or Raleigh or Alabama or Georgia or North Carolina or South Carolina or Virginia
$90k-$110k/yrFieldFull Time
Allied Universal: Global security and facility services.
8+ YOE4+ MgmtRequires a degree with 8–15 years of client retention experience, 4+ years of cross-functional leadership, RFP development, contract management, analytical skills, and advanced Microsoft Office Suite proficiency.
CarrierNYSE: CARR: Global leader in intelligent climate and energy solutions.
8+ YOE8+ MgmtBachelor’s degree and 8+ years of leadership experience in operations, sales, aftermarket, strategy, or general management. Requires cross-functional leadership and travel up to 40%; advanced degree preferred.
Elliott Davis: Private U.S. accounting and advisory firm providing tax, assurance, and consulting services to businesses, organizations, and individuals.
Director-level experience in data and analytics, leadership of teams and engagements, client-facing consulting experience, bachelor's degree, expertise in analytics, automation, data governance, and modern cloud platforms.
Python, SQL, Azure, Databricks, AWS, Snowflake, Power BI, Tableau, Alteryx, Power Query, R, Microsoft Excel
Innercore Health: Private brain-health providing non-invasive acoustic neuromodulation for individuals, first responders, military members, athletes, and students.
5+ YOELead training and development of Neurotechnologists, establish clinical/operational protocols, supervise staff, ensure client satisfaction, and support new location launches; 5+ years healthcare/wellness experience preferred.
Alabama or Arkansas or Arizona or Connecticut or Florida or Georgia or Iowa or Illinois or Idaho or Indiana or Kansas or Kentucky or Maryland or Minnesota or Missouri or Mississippi or Nevada or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$160k-$195k/yrRemoteFull Time
Harvest Group: Private commerce agency serving CPG brands through retail, digital commerce, media, and analytics.
10+ YOEExtensive Amazon e-commerce leadership experience (1P/3P/Fresh/Ads), proven advertising and AVN expertise, analytic ability, P&L ownership, team leadership, and enterprise client engagement.
REGIONAL DIRECTOR OF OPERATIONS (CORPORATE DINING)- CHARLOTTE (1557221)
Charlotte, North Carolina, United States
$150k-$175k/yrOnsiteFull Time
Eurest: Compass Group's corporate dining and catering division serving U.S. businesses through workplace foodservice, vending, and executive dining.
2+ YOEBachelors preferred; minimum two years multi‑unit foodservice experience; proven multi-unit P&L and team leadership; strong communication and client relationship skills.