42 client operations director jobs at 29 companies in Waltham, MA

3w
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Director, Client Service
New York City or Atlanta or Norwalk or Boston or Chicago
$102k-$125k/yr HybridFull Time
Kantar
Kantar: Private market research, data, insights and consulting serving brands and organizations worldwide.
8+ YOE8+ years market research and media measurement experience; expertise in quantitative methods, survey design, and client-facing delivery; strong storytelling and leadership; Bachelor’s degree.
1mo
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
Zelis
Zelis: Private healthcare financial technology serving payers, providers, and healthcare consumers with claims, payment, and member-engagement solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
1d
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Senior Director, DAG Client Solutions - Data Analytics & Governance Practice
Philadelphia or New York City or Los Angeles or Houston or Dallas or Chicago or Century City or Boston or Washington or San Francisco
$225k-$407k/yr HybridFull Time
Morgan Lewis
Morgan Lewis: Private international law firm providing corporate, transactional, litigation, and regulatory services to clients.
12+ YOE7+ MgmtBachelor's degree and 12+ years in eDiscovery, legal technology, legal operations, or related services, including 7+ years leading managers and multidisciplinary teams. Requires strategic, financial, client-service, and operational expertise.
AI, AI/ML, analytics, automation, data visualization, eDiscovery, information governance, PMP, Lean Six Sigma, CEDS, Relativity
1d
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Associate Director, Media Business Operations
Boston or Detroit
$97k-$149k/yr HybridFull Time
Digitas
Digitas: Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks.
7+ YOE7+ years supporting media operations and finance in advertising or in-house marketing, with budget management, reconciliation, client presentation, specialized media tools, and people-management experience.
Prisma, MediaTools, Guideline, ChatGPT, Google Gemini, DALL·E, Midjourney
3d
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Client Services Director, Medical & Scientific Communications
Providence or Parsippany or Boston or Philadelphia or Montclair or New York City
$61k-$153k/yr RemoteFull Time
IQVIA
IQVIANYSE: IQV: Providing advanced analytics, technology solutions, and clinical research services.
3+ YOERequires 3+ years in pharmaceutical, healthcare, or life sciences agency work; a bachelor's or master's degree; strong communication, organization, and project management skills; and proficiency with Veeva and Microsoft Office.
Veeva, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Word, Basecamp, PIT Crew, CCR, Good to Go
1mo
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Managing Director
Washington or Baltimore or New York or Reston or Short Hills or Philadelphia or Boston
$203k-$275k/yr HybridFull Time
DLA Piper
DLA Piper: A global law firm providing comprehensive legal and business services.
10+ YOEBachelor's degree required; JD preferred. 10+ years law firm practice management experience, strong leadership, client service, financial and matter management, confidentiality and communication skills.
22h
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Director, Consulting
Boston or New York City or Chicago
HybridFull Time
Kantar
Kantar: Private market research, data, insights and consulting serving brands and organizations worldwide.
5+ YOERequires 5+ years in management consulting, brand strategy, or custom market research; bachelor's degree preferred, master's preferred; strong research, analytics, communication, project management, and client presentation skills.
Microsoft Office, SPSS, Survey Reporter, AI
2mo
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Managing Director, Managed Services Experience
Frisco or New York City or San Francisco or Los Angeles or Chicago or Boston or London or United States
$182k-$345k/yr OnsiteFull Time
Baker Tilly
Baker Tilly: Leading advisory, tax, and assurance firm.
12+ YOE12+ years in managed/professional services with experience in client delivery, governance, onboarding, KPIs/SLAs, escalation management, and stakeholder influence; executive presence and operational discipline required; experience with workflow/automation/AI preferred.
1w
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Account Director - Advertising
Los Angeles or Boston
$80k-$175k/yr HybridFull Time
RedCircle
RedCircle: Podcast monetization and advertising platform helping independent creators and brands host, distribute, grow, and monetize shows.
4+ YOERequires 4–10+ years in account management, client services, or media advertising sales; retention and growth results; attribution and measurement experience; data literacy; strong communication; and CRM and ad platform proficiency.
Claritas, Magellan, Podscribe
1mo
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M&A Director - Business Transformation
Dallas or Miami or Boston or Phoenix or Houston or Denver or Salt Lake City or Tampa or New York City or San Diego or Charlotte or San Francisco or Austin
OnsiteFull Time
Embark
Embark: U.S. financial and business consulting firm helping CFOs and business leaders optimize finance, technology, HR, and operations.
10+ YOE10+ years M&A integration, operational due diligence, strong FP&A and SG&A modeling, project management, leadership and client advisory skills; Bachelor required, MBA preferred.
2mo
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Director, PEPI - Technology Services CTO Domain
Boston, Massachusetts, United States
$150k-$225k/yr OnsiteFull Time
Private Equity Performance Improvement
Private Equity Performance Improvement: Alvarez & Marsal private-equity consulting group helping investment firms improve portfolio- performance before and after transactions.
8+ YOE8+ years in software engineering leadership or technical consulting with hands-on SDLC, DevOps, AI tooling, and engineering transformation experience; proven client management and measurable financial outcomes.
GitHub Copilot, Cursor, Claude Code, Amazon Q Developer, Codeium, Devin, OpenAI Codex CLI, Google Antigravity, CodeRabbit, Qodo, CodiumAI, GitHub Copilot Code Review, LangChain, LlamaIndex, LangGraph, GitHub Actions, GitLab CI/CD, Microsoft Azure DevOps Pipelines, Backstage, Kubernetes, EKS, AKS, GKE, Helm, Istio, Linkerd, Terraform, Pulumi, Ansible, OPA, Conftest, Checkov, LinearB, Jellyfish, Waydev, Swarmia, MLflow, Kubeflow Pipelines, AWS SageMaker Pipelines, Microsoft Azure ML, Vertex AI Pipelines, Weights & Biases, Pinecone, Weaviate, Qdrant, pgvector, RAGAS, LangSmith, Phoenix, Apache Spark, dbt, Airflow, Prefect, Feast, Tecton, Databricks Feature Store, Datadog APM, Dynatrace, Grafana, Prometheus, PagerDuty, Semgrep, Checkmarx, SonarQube, Trivy, Snyk, Aqua, Prompt Flow, GitHub Actions (Copilot Coding Agent), Pulumi AI
3mo
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Managing Director, Web & Brand
Boston, Massachusetts, United States
$140k-$200k/yr RemoteFull Time
829 Studios
829 Studios: Technology-enabled digital marketing firm serving businesses with integrated marketing, strategic communications, web development, and analytics.
15+ YOE2+ Mgmt15+ years in digital agency or similar client services; proven multi-million dollar account growth; strong P&L, forecasting, and resourcing; cross-functional leadership.
Apollo, ClickUp, Shopify, Wordpress, Drupal
1mo
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Director, Management Consulting
Boston or Chicago or New York or San Francisco or Washington
OnsiteFull Time
Teneo
Teneo: Private global CEO advisory firm serving CEOs and executives with strategy, communications, financial, risk, and people services.
8+ YOE8+ years consulting or strategy experience; bachelor’s degree required (postgraduate preferred); experience advising technology/services clients; strong analytical, communication, and leadership skills.
1mo
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Director, Commercial Strategy
Waltham, Massachusetts, United States
$168k-$252k/yr OnsiteFull Time
Trinity Life Sciences
Trinity Life Sciences: Trinity Life Sciences is a private life-sciences consulting firm serving pharmaceutical, biotech, and medical-device companies.
10+ YOEAdvanced life-science or MBA degree,10+ years consulting or healthcare experience,client development and revenue generation success,advanced project-management and quantitative skills,MS Office proficiency.
Microsoft Office
3d
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Digital Manufacturing Director
New York City or Indianapolis or Atlanta or Austin or Chicago or Washington or Cleveland or Columbus or Kansas City or Dallas or Miami or Baltimore or Minneapolis or Denver or Nashville or Boston or St. Louis or Philadelphia or Pittsburgh or Spartanburg or Houston
$155k-$410k/yr OnsiteFull Time
PwC
PwC: Global professional services network providing audit, tax, and consulting services.
Bachelor's degree required; master's preferred. Extensive digital manufacturing consulting/advisory experience, leadership of complex projects and teams, advanced analysis, financial modeling, client presentation, and proposal development skills.
MES, CMMS, QMS, Digital Twin, Industrial IoT, Cloud Solutions
1mo
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Director, Management Consulting
Boston or Chicago or New York City or San Francisco or Washington
$250k-$295k/yr HybridFull Time
Teneo
Teneo: Private global CEO advisory firm serving CEOs and executives with strategy, communications, financial, risk, and people services.
8+ YOE8+ years experience in strategy or management consulting, bachelor’s degree required (postgraduate preferred), proven team leadership, experience advising Technology/Services clients and PE, native-level English, strong analytical and communication skills.
2w
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Sr. Director, Activation Delivery
Boston or United States
$130k-$150k/yr HybridFull Time
Chadwick Martin Bailey
Chadwick Martin Bailey: Employee-owned Boston market research and strategy firm helping leading brands make confident business decisions.
10+ YOEBachelor's degree or equivalent experience and 10+ years in market research, insights or strategy consulting. Requires strategic storytelling, executive facilitation, project leadership, client advisory, and mentoring skills.
AI
2w
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Technology Client Engagement Office, MD
Quincy, Massachusetts, United States
$170k-$268k/yr OnsiteFull Time
State Street
State StreetNYSE: STT: Global financial services and bank holding.
Bachelor’s degree in business, technology, or related discipline; significant enterprise transformation leadership; operating model and centralization expertise; client engagement, governance, risk, KPI, and senior stakeholder experience.
KPI
2mo
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Director, Schechter Holocaust Services
Waltham, Massachusetts, United States
$82k-$89k/yr HybridFull Time
Jewish Family & Children's Service
Jewish Family & Children's Service: Jewish nonprofit social-services agency serving people of all ages and backgrounds across Greater Boston.
7+ MgmtLeadership experience managing programs, teams, budgets, and grants for older adults; strong operational, compliance, fundraising, and relationship skills; ability to work with Russian-speaking clients; flexibility for occasional evenings/weekends.
Microsoft Office, client information systems
4w
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Associate Director - Catastrophe Modeling - Climate Risk Consulting
New York or Boston
$135k-$170k/yr HybridFull Time
Aon
AonNYSE: AON: Global professional services firm providing risk, insurance, and human capital solutions.
7+ YOEBachelor's or equivalent,7+ years in climate risk/catastrophe modeling or related consulting,experience with physical climate risk assessments,project management and client advisory skills,proficiency in Python,SQL and visualization/mapping tools.
Python, SQL, Databricks, Power BI, Tableau, ArcGIS/ESRI products, QGIS