148 client operations jobs at 76 companies in Matthews, NC
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Senior Director, Agentic Client Operations
Charlotte or New York
$175k-$230k/yr HybridFull Time
7+ YOE7–10 years in digital operations/product/analytics/technical strategy, experience designing and running AI-powered production workflows, team leadership, SQL/BI/Python proficiency, strong client communication and KPI-driven delivery.
SQL, Looker, Tableau, Power BI, Python, OpenAI, Anthropic, API, LLM, RAG
1w
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AVP, Client Feedback
Tempe or Fort Mill or Charlotte
$87k-$145k/yr OnsiteFull Time
5+ YOE5+ years in client experience/feedback operations, 3+ years in wealth management, experience with feedback systems/CRM/case management, strong communication, judgment, and collaboration; bachelor’s degree preferred.
Medallia, Tableau
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Client Success Officer
Charlotte or Chicago or Tempe or Plano or Indianapolis
$105k-$165k/yr OnsiteFull Time
5+ YOEBachelor’s degree or 5+ years equivalent experience in business operations/client services; knowledge of treasury products; client management and problem resolution skills; Microsoft Project/PowerPoint/Excel and collaboration tools; PMP preferred.
Microsoft Project, Microsoft PowerPoint, Microsoft Excel, WebEx, Zoom
1w
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Associate Client Advocate
Short Hills or Charlotte or Birmingham
$90k-$120k/yr HybridFull Time
5+ YOE5+ years commercial P&C insurance client-facing experience; strong coverage analysis, negotiation, relationship management, project management, and communication skills; must obtain and maintain active P&C broker license.
Microsoft Office
2w
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Fraud Client Services Manager
Charlotte or Scottsdale or Malvern
HybridFull Time
5+ YOEMinimum five years related experience, leadership to coach teams, strong analytical and decision-making skills, operations experience preferred, effective communication and stakeholder management, balance risk mitigation with client experience.
2w
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Client Program Specialist
Concord, North Carolina, United States
$47k-$57k/yr OnsiteFull Time
Order processing and client program support experience; attention to detail in specifications, billing, inventory, and reporting; strong communication and multitasking; Microsoft Office/Excel proficiency.
Microsoft Office, Microsoft Excel
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Client Services Manager II
Charlotte or Frisco
$76k-$105k/yr OnsiteFull Time
3+ YOEUniversity degree preferred; 3+ years' experience required (5+ preferred); FINRA Series 6/7 and Series 63 indicated; life and health insurance license required; strong client relationship and business acumen.
1w
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AVP, Client Feedback
Tempe or Fort Mill or Charlotte
$87k-$145k/yr OnsiteFull Time
5+ YOE5+ years in client experience/feedback or operations, 3+ years in wealth management, experience with feedback systems/CRM/case management, bachelor’s or equivalent, strong communication and judgment skills.
Medallia, Tableau, CRM
2mo
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Technical Client Manager
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor’s degree; 3+ years in electronic bill pay or card processing; strong Excel/SQL; BI tools; knowledge of NACHA/Card Network rules.
Excel, SQL, Tableau, Power BI
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DIRECTOR OF OPERATIONS
Charlotte or Raleigh
$60k-$70k/yr FieldFull Time
3+ YOE3+ years operations and account leadership in a service or field-service organization; proven multi-location team management, client-facing skills, P&L and budget experience, and ability to be hands-on. CPO preferred.
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Wealth Servicing Operations Leader
Saint Paul or Atlanta or Knoxville or Charlotte or Milwaukee or Overland Park or Englewood or Saint Louis or Los Angeles or Fargo or Oshkosh or Gresham or Cincinnati or Tempe or Owensboro or Irving
$133k-$157k/yr OnsiteFull Time
Experience in wealth servicing or high-touch client operations with leadership in operations/contact centers, strong performance management, risk/compliance knowledge, and cross-functional influence; bachelor’s preferred.
4w
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Director of Client Delivery - Growth & Marketing Practice (External Client-Facing)
Baton Rouge or Miami or Lafayette or Houston or Charlotte or New Orleans or West Palm Beach or Fort Lauderdale or Raleigh or Dallas or Atlanta or Philadelphia
$120k-$250k/yr HybridFull Time
10+ YOEBachelor's degree and 10+ years leading delivery, client services, or operations in agencies or professional services; supervisory experience; experience with PM platforms; strong operational, client-facing, and AI/automation aptitude.
Asana, Monday.com, ClickUp, Wrike, Smartsheet, Microsoft Power Automate, Microsoft Power BI, Microsoft Lists, Copilot Enterprise, ChatGPT, Claude, Google Analytics, Google Ads, Meta Ads, LinkedIn Ads, SEMrush, HubSpot, WordPress, Wix, Squarespace
2w
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Operations Associate - Full Time
Huntersville, North Carolina, United States
$18-$21/hr OnsiteFull Time
1+ YOE1-2 years retail or client-focused experience; ability to lift up to 50 lbs, strong communication, organization, and team skills; punctual and available for nights/weekends/holidays.
1mo
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TM Client Support Specialist
Charlotte or McKinney or Port St. Lucie
OnsiteFull Time
2+ YOEHigh school diploma/GED, 2 years related experience (treasury management, commercial call center, client service or operations). MS Office proficiency, excellent communication, customer service orientation, banking knowledge, regulatory compliance awareness.
Microsoft Office
6d
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Operations Assistant
Huntersville, North Carolina, United States
OnsiteFull Time
Supporting interior designers, driving sales and guest experience, maintaining operational standards, merchandising, order accuracy, and client scheduling.
2w
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Banking Back Office Operations Analyst (Traveling)
Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Monett or Springfield
RemoteFull Time
1.5+ YOEMinimum 18 months banking operations experience, 50–60% travel, client-facing implementation support, ability to work extended hours, data conversion experience and Silverlake/20/20 preferred.
Silverlake, 20/20
1d
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Wholesale Payments Client Success Team Leader
Atlanta or Orlando or Charlotte
OnsiteFull Time
7+ YOE5+ MgmtRequires a bachelor's degree or equivalent experience, 7+ years of relevant financial services experience, 5+ years managing teams, leadership, risk controls, strategic execution, and advanced Microsoft Office skills.
Microsoft Office Suite
1mo
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Vice President, MFG Client Due Diligence, CCRADD
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years in client due diligence, consumer finance, audit, or operational risk; bachelor’s degree preferred; strong analytical and communication skills; ability to perform on-site client reviews and travel.
1w
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Client Relations Associate - Customer Service - Monday- Friday 9a-6p (SC, Rock Hill)
Rock Hill, South Carolina, United States
OnsiteFull Time
Prism Medical Products: Distributes home medical supplies for wound and ostomy care.
Handling high-volume inbound/outbound calls, resolving client issues, navigating operations and client-relations software, using Microsoft Outlook and Medchat, and working with Medicare/private insurance files.
Microsoft Outlook, Medchat
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Client Program Manager- MCL & MGF
Florham Park or Charlotte
$90k-$120k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years program/operations experience in logistics/supply chain, stakeholder management, multi-project delivery, lean/continuous improvement, proficiency with Microsoft Office; Power BI a plus.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Power BI