67 client success manager jobs at 47 companies in Cranston, RI
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
5d
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Senior Manager, Client Success
Woonsocket, Rhode Island, United States
$83k-$183k/yr HybridFull Time
5+ YOERequires 5–8 years in cross-functional or client-facing work, initiative ownership, stakeholder influence, communication, analytics, and limited travel; bachelor's degree or equivalent experience required.
Business-to-Business (B2B), Value-Added Benefits (VAB)
2mo
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Enterprise Client Success Manager
Boston, Massachusetts, United States
$85k-$95k/yr HybridFull Time
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
2w
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Client Success Specialist
Wareham, Massachusetts, United States
$31-$41/hr OnsiteFull Time
Proven experience managing strategic client relationships, strong communication, problem-solving and project management; experience in scientific, laboratory, environmental, healthcare or technical services preferred.
1mo
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Client Success Relationship Manager, Director
Boston, Massachusetts, United States
$160k-$180k/yr HybridFull Time
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
SS&C Advent
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VP of Client and Partner Success
Chicago or Boston
$180k-$220k/yr HybridFull Time
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
Salesforce
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Client Success Director - Amazon
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yr RemoteFull Time
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Salesforce, AWS, Alexa
2mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
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Customer Success Manager
Boston or New York
HybridFull Time
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
1mo
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Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yr OnsiteFull Time
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Launch Accelerator, GenAI, SaaS
2mo
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Customer Success Manager
Boston or United States
$80k-$95k/yr RemoteFull Time
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Salesforce, Microsoft Office
1mo
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Customer Success Manager
Newton, Massachusetts, United States
$64k-$72k/yr HybridFull Time
2+ YOEBachelor's degree,2+ years customer-facing experience (2–4 preferred),experience onboarding SaaS clients and B2B digital marketing knowledge,strong presentation,communication,and sales orientation.
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
1mo
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Principal, Customer Success
Boston, Massachusetts, United States
$125k-$150k/yr HybridFull Time
6+ YOEBachelor's degree, 6+ years in customer success/account management or client-facing commercial/scientific roles (life sciences preferred); ability to own sponsor relationships, translate research into commercial value, and lead client deliverables.
3mo
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Sr. Customer Success Manager
Waltham, Massachusetts, United States
$96k-$138k/yr HybridFull Time
6+ YOE6+ years in fast-paced SaaS client services with relationship management and expansion; strong PM skills; adept presenter and communicator; Proficient in Google Suite, ChurnZero, Salesforce; able to work in a fast-paced startup.
Google Suite, ChurnZero, Salesforce, Microsoft Office, Outlook, Excel, Word, PowerPoint
1w
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Customer Success Manager, Industrials
Boston or Cambridge or San Francisco
OnsiteFull Time
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
X-ray, computer vision
2mo
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Senior Customer Success Manager, Enterprise
New York City or Burlington
$105k-$120k/yr HybridFull Time
5+ YOE5-6 years CSM experience; client facing; strong relationship-building; analytical, storytelling with data; deck creation; problem-solving; team collaboration.
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