74 client success manager jobs at 42 companies in Middle River, MD
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Client Success Manager
Washington, District of Columbia, United States
$75k-$85k/yrHybridFull Time
Leadership Connect: Software providing relationship intelligence for government and public policy.
1+ YOERequires 1–3 years in SaaS client success, account management, or sales; strong communication, organization, and time-management skills; CRM proficiency, with Salesforce preferred.
HelioCampus: Data analytics and performance management platform for higher education.
4+ YOERequires 4–5 years of account management or customer success experience with high-touch enterprise accounts, strong communication and organizational skills, renewal and revenue expansion experience, and ability to travel as needed.
Clearspeed: Provides AI-powered voice analytics for rapid risk assessment.
4+ YOEBachelor's degree or equivalent experience, 4+ years in client success/account management, experience in Financial Services or Insurance, SaaS experience, strong Microsoft Office skills, project management and communication skills; English/Spanish fluency preferred.
Microsoft PowerPoint, Microsoft Word, Microsoft Excel
3+ YOE3+ years client-facing professional services experience; strong written and verbal communication; stakeholder and project coordination; ability to obtain Public Trust suitability; located within commutable distance to Rockville, MD.
Dcode: Connects emerging technology companies with federal government agencies.
10+ YOE10+ years supporting the U.S. Intelligence Community in program management, client delivery, or business development; experience with federal contracts, cleared staffing, data analysis, executive engagement, and people leadership.
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
15+ YOE15+ years in consulting with client management success; strong project management, financial acumen, communication, business development, executive engagement, and problem-solving skills.
Jellyfish: Provides global digital marketing, media, and data transformation services.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Citian: SaaS platform for transportation safety and infrastructure accessibility.
3+ YOE3+ years customer success experience (SaaS preferred); strong communication, retention and risk mitigation skills; ability to travel regionally and nationally; experience with public sector clients preferred.
Shipfusion: Tech-enabled logistics and fulfillment for eCommerce brands.
3+ YOE3+ years client services or project management; proficient with G-Suite; strong communication and client management skills; self-starter able to adopt technical processes and train clients.
RandstadEuronext Amsterdam: RAND: Provides professional staffing and human resources consulting services worldwide.
1+ YOEAt least 1 year of sales experience, with success meeting conversion and sales targets, managing client databases, negotiating pricing, and working in client-facing positions.
RandstadEuronext Amsterdam: RAND: Global provider of human resources and recruitment services.
1+ YOEAt least 1 year of sales experience, demonstrated success meeting conversion and sales targets, client database management, pricing negotiation, and credibility in client-facing roles.
RandstadEuronext Amsterdam: RAND: Provides global workforce solutions and specialized staffing services.
1+ YOEAt least one year of sales experience, success meeting conversion and sales targets, client-facing credibility, database management experience, and proven pricing negotiation skills.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOE4+ years vendor or client-facing experience; strong project management; proficiency with Excel/Access/SQL; relationship management; excellent written and verbal communication.
Medallia: Private SaaS provider of customer, employee, citizen, and patient experience-management software for enterprises.
3+ YOE3+ years in client success, management consulting, or SaaS account management; experience leading cross-functional enterprise projects and owning renewals. Advanced degree and PMP preferred.
Medallia: Private SaaS provider of customer, employee, citizen, and patient experience-management software for enterprises.
3+ YOERequires 3+ years in SaaS client success, consulting, or account management; experience leading complex enterprise projects, renewals, and business growth. Advanced degree and PMP preferred.
Monex USABolsa Mexicana de Valores: MONEXB: Provides corporate foreign exchange and international business payment solutions.
2+ YOEBachelor’s degree and 2–4 years in customer success, client services, account management, partner support, or similar. Requires regulated financial services experience, CRM and Microsoft Office proficiency, and strong communication skills.
CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
7+ YOEBachelor's degree in business, marketing, sales, or related field, or equivalent experience; 7+ years of successful sales or account management experience; strong analytical, organizational, and communication skills; territory travel required.