104 client success jobs at 72 companies in Massachusetts
1w
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Client Success Consultant
Leawood or Ohio or Pennsylvania or New Jersey or Texas or Burlington
$101k-$144k/yr RemoteFull Time
5+ YOEBachelor's degree required,5+ years client success or related experience,ability to manage executive relationships,travel up to 20%,clinical or RN background preferred.
3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
3w
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Client Success Manager (Compliance)
Massachusetts or United States
$55k-$75k/yr RemoteFull Time
3+ YOE3+ years client-facing experience (client success, account/project/program management or consulting). Strong data analysis, project coordination, presentation, and stakeholder management skills; interest in sustainability.
Power BI, PowerPoint
1mo
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Client Success Associate (CSA)
Massachusetts, United States
RemoteFull Time
Up to 2 years client success or account support experience; proficiency with Microsoft Office, Google Workspace, Salesforce and DocuSign; strong communication, organization, and analytical skills; remote work in CST or PST.
Microsoft Office, Google Workspace, Salesforce, DocuSign
2w
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Client Success Specialist
Wareham, Massachusetts, United States
$31-$41/hr OnsiteFull Time
Proven experience managing strategic client relationships, strong communication, problem-solving and project management; experience in scientific, laboratory, environmental, healthcare or technical services preferred.
1d
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
1mo
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
1mo
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VP of Client and Partner Success
Chicago or Boston
$180k-$220k/yr HybridFull Time
12+ YOE5+ MgmtBachelor's degree and 12+ years in client success/account management with 5+ years in healthcare or digital health; executive presence, P&L accountability, experience scaling teams and managing channel partners; Salesforce and data fluency.
Salesforce
1mo
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Client Success Specialist - 3D
Boston, Massachusetts, United States
$55k-$65k/yr OnsiteFull Time
2+ YOE2+ years customer service or sales support experience preferred, bachelor's degree preferred, proficiency with Microsoft Office, ERP experience preferred, strong communication, multitasking, problem-solving and customer service skills.
ERP, Microsoft Office
1w
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Senior Client Success Specialist
Boston, Massachusetts, United States
$70k-$95k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years at an RIA or similar financial services company, custodian and trust account experience, Salesforce or Addepar proficiency, Microsoft Office proficiency, and strong analytical and communication skills.
Microsoft Excel, Salesforce, Addepar, Microsoft Office
2mo
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Client Success Director - Microsoft
United States or Charlottesville or Boston or Durham or Columbus
$132k-$165k/yr RemoteFull Time
7+ YOE7+ years enterprise sales or strategic account management; 3+ years in data collection/annotation/validation or adjacent AI data services; experience selling to Microsoft preferred; proficiency with Salesforce; strong executive presence and consultative solutioning skills.
Salesforce, Microsoft Copilot, Azure AI Services
2mo
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Enterprise Client Success Manager
Boston, Massachusetts, United States
$85k-$95k/yr HybridFull Time
5+ YOEBachelor's degree; 5+ years relationship or account management experience in B2B/fintech; proven enterprise account growth/retention; strong analytical and communication skills; willingness to travel ~25%.
Salesforce, G Suite, Asana, Jira, Slack, Looker, Smartsheet
4d
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Client Success Coordinator, Event Technology
Florida or Georgia or Illinois or Massachusetts or Michigan or Nebraska or Nevada or New Jersey or North Carolina or Ohio or South Carolina or Texas or Virginia or Washington or Folsom or California
$50k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree in business, hospitality, event management, or related field, or 2–3 years relevant experience; strong organization, communication, project management, problem-solving, and remote collaboration skills.
Streampoint, Stova, Cvent, Personify, Swapcard, EventMobi, Sessionboard
1mo
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Client Success Relationship Manager, Director
Boston, Massachusetts, United States
$160k-$180k/yr HybridFull Time
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
SS&C Advent
1mo
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Associate Director of Client Success – Launch Accelerator
East Norriton or Waltham or New York City or Princeton
$125k/yr OnsiteFull Time
5+ YOE5+ years pharma/biotech launch or PMO experience, 3+ years client-facing SaaS adoption experience, strong project management and communication skills, SaaS/digital transformation experience, ability to drive client value and growth.
Launch Accelerator, GenAI, SaaS
1mo
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Principal, Customer Success
Boston, Massachusetts, United States
$125k-$150k/yr HybridFull Time
6+ YOEBachelor's degree, 6+ years in customer success/account management or client-facing commercial/scientific roles (life sciences preferred); ability to own sponsor relationships, translate research into commercial value, and lead client deliverables.
2w
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
1mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
2mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
1mo
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Customer Success Manager
Boston or New York
HybridFull Time
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
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