1mo
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Cloud Adoption Specialist - AWS
Austin, Texas, United States
$90k-$120k/yr OnsiteFull Time
1+ YOE1-3 years in sales or sales support; bachelor’s degree; willingness to travel; aiming to obtain an entry-level public cloud certification within 30 days; base salary up to $120k depending on location and experience.
Dynamics CRM, Word, Excel, PowerPoint, Outlook
1mo
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Support Engineer
Austin, Texas, United States
HybridFull Time
5+ YOE5+ years cross-platform support (3+ in Cloud Provider or MSP), strong networking and virtualization skills, experience with Cisco, VMware, backup and DR tools, ServiceNow, and excellent communication and problem-solving.
Cisco routers, Cisco switches, FortiGate, Palo Alto, VMware, Veeam, Commvault, Zerto, VCDA, ServiceNow, Ansible, Terraform, Linux, Unix, Windows, ChatGPT, Copilot, Pure, IBM, NetApp
1mo
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Head of Product Support
Austin or Sydney or Toronto or Canada
$160k-$210k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years in technical product support with 3+ years leading teams; experience building 24/7/follow-the-sun support, SLA/incident management, cloud infrastructure and Kubernetes, and supporting AI/LLM systems in production.
Kubernetes, OpenTelemetry, Datadog, Grafana, LLM
1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
1mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin, Texas, United States
$77k-$128k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years SaaS support with 2+ years leadership; strong troubleshooting across databases and cloud apps; Jira, Salesforce, Zendesk; excellent communication and collaboration; Agile a plus.
Jira, Salesforce, Zendesk, Databases, Application Servers, Cloud Technologies
1mo
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Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
4w
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Production Support Engineer
Austin or Southlake
$48-$55/hr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years production support in data environments, hands-on with BigQuery/Dataflow/Pub/Sub/Airflow, ETL support, strong SQL, Python/scripting, job scheduling (Control-M/Cloud Composer), CI/CD (GitHub), and incident management.
BigQuery, Dataflow, Pub/Sub, Airflow, Control-M, Cloud Composer, GitHub, SQL, Python
1w
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Technical Solutions Engineer, Compute, High Touch Support, Google Cloud
Seattle or Austin
$150k-$218k/yr OnsiteFull Time
9+ YOEBachelor's in STEM or equivalent,9 years troubleshooting/networking and system administration experience,experience with programming/scripting languages and cloud or distributed systems.
HTTP, HTML, DNS, Linux/Unix, Windows, C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic, Google Cloud Platform, Google Cloud
4d
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Technical Support Specialist
Austin or United States
$85k/yr RemoteFull Time
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
1mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
1mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
1mo
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Technical Support Engineer (Austin, TX, US, 78753)
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years technical experience, bachelor’s degree or equivalent, expertise with Windows/Linux, Microsoft Server/.NET, Microsoft SQL Server or Oracle, Active Directory/ADFS, cloud providers, programming (Java/Python/C/Perl/JavaScript/Node.js), API/Postman, PKI/Certificate Authorities, incident/SLA management.
Microsoft Server Technologies, Microsoft Windows Server, Microsoft SQL Server, .NET, Oracle, RedHat, CentOS, Ubuntu, Active Directory, ADFS, Java, Python, C, Perl, JavaScript, Node.js, Alibaba Cloud, Microsoft Azure, Amazon Web Services, Google Cloud Platform, FIDO, PKI, OAUTH, OAUTHII, OATH, OpenID Connect, TLS, API, Postman, AJAX, CSS, XML, HTML, XHTML
1mo
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SAP Supply Chain Consultant, IBP/APO - Mid-Market (Private Cloud)
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$54k-$196k/yr HybridFull Time
4+ YOEMinimum 4 years SAP Supply Chain consulting experience with hands-on IBP/APO; 2+ end-to-end SAP S/4 implementations; 2 years supporting mid-market clients; experience with S/4 Private Cloud; Bachelor's degree or equivalent; ability to develop business cases and solution architecture.
SAP, IBP, APO, SAP S/4, S/4 Private Cloud, SAP Cloud
1w
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Sr. Global Supply Manager, Amazon Cloud Logistics
Austin or Bellevue or Florence
$148k-$200k/yr OnsiteFull Time
6+ YOE4+ Mgmt6+ years in warehousing/logistics, 4+ years program management, strong data analysis (Excel/SQL), WMS/TMS experience, vendor management, bachelor's degree, ability to travel up to 40% and support after-hours operations.
Microsoft Excel, SQL, Tableau, Amazon QuickSight, Power BI, Python, SIM, WMS, TMS
1mo
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Director, Security Engineering
Austin or California
$210k-$247k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in cybersecurity or enterprise technology; 5+ years leading Sales Engineering teams; expertise in NDR, XDR, identity threat, cloud security, SIEM, SOC; enterprise sales support; executive presence.
NDR, XDR, SIEM, Cloud security
1mo
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Salesforce Administrator II
Austin, Texas, United States
$76k-$114k/yr HybridFull Time
3+ YOE3+ years Salesforce admin experience in production org; Salesforce Certified Administrator required; strong Service Cloud and Flow Builder expertise; CTI/telephony and support-platform experience; strong troubleshooting and documentation skills.
Salesforce, Service Cloud, Flow Builder, Experience Cloud, Zendesk, Freshdesk, ServiceNow CSM, CTI, Five9, Genesys, Marketo, SFDX, Omni-Channel
2mo
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Sr Team Lead Technical Services
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure; 2+ years in leadership; cloud, virtualization, networking, cybersecurity expertise; certifications (AWS, Azure, VMware, ITIL, CISSP); scripting (PowerShell, Python); SOC 2, HIPAA, PCI DSS knowledge.
Cloud platforms, PowerShell, Python, Networking, Cybersecurity, ITIL, SOC 2, HIPAA, PCI DSS, AWS, Azure, VMware
1w
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Salesforce Administrator
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years Salesforce administration experience, Sales Cloud support, Salesforce Administrator certification, reporting/dashboarding, user support, HubSpot or similar SaaS experience, and strong English communication.
Salesforce, Sales Cloud, Service Cloud, HubSpot, Agile
1mo
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Software Engineer – Distributed Systems & Platform Engineering
Austin, Texas, United States
OnsiteFull Time
Design and build distributed systems and cloud-native platform infrastructure to support large-scale services and enable other engineers.
2w
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Senior Software Engg - Systems
Austin or Texas
OnsiteFull Time
3+ YOE3+ years experience supporting large-scale distributed systems; strong troubleshooting, production support, networking, Linux, scripting, CI/CD and cloud platform skills (GCP/PCF/AWS/Azure).
Java, .NET, GCP, PCF, on-premise, Splunk, AppDynamics, ThousandEyes, ITRS, AppMetrics, MoogSoft, Kafka, Linux, Unix, CI/CD, Shell, PowerShell, Python, AWS, Azure
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