MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
5+ YOEBachelor's degree or equivalent, 5+ years in software engineering or SRE, API/cloud experience, full web stack (Python, PHP/Hack, JavaScript/React), PyTorch/LLM fine-tuning, SQL, documentation, and on-call support experience.
10+ YOEBachelor's degree or equivalent, 10 years cloud-native architecture experience in customer-facing/support roles, experience designing/migrating cloud architectures, engaging technical and executive stakeholders, and working with system integrators.
Bengaluru or San Mateo or Singapore or Australia or Portugal or South America
OnsiteFull Time
Zinier: AI-powered field service management platform for deskless workforces.
3+ YOEBachelor's degree and 3+ years in support; strong troubleshooting, OS/cloud/server administration, ticketing and remote support experience; excellent communication and leadership; willing to join 24/7 on-call rotation.
San Francisco or New York City or London or North America
RemoteFull Time
Validation Cloud: Provides infrastructure for blockchain node access and digital asset staking.
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.
Globality: Provides an AI-powered platform for autonomous enterprise sourcing.
5+ YOEBachelor's in CS/IT, 5+ years IT engineering/support experience, SSO/SCIM/Okta and cloud platform administration (Office 365, Azure, AWS, Active Directory), Jamf/ManageEngine, networking (DNS, Firewalls, VPN), ticketing/SLAs, strong communication and troubleshooting skills.
DNS, Firewalls, Microsoft Office 365, Microsoft Azure, AWS, Microsoft Active Directory, Slack, Okta, SCIM, SSO, Jamf, ManageEngine, FreshService, VPN
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Solace: A digital platform connecting patients with professional healthcare advocates.
3+ YOE3-6 years IT support experience; strong macOS and Windows knowledge; experience with Google Workspace, Okta, 1Password, Slack, Zoom; familiarity with IAM, MDM, networking, and cloud (AWS/GCP); CompTIA A+/Network+ or equivalent; US-based.
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
Cohesity: AI-powered data security and management software provider.
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
3+ YOE3+ years supporting live-site production operations, strong Python/automation skills, Kubernetes and AWS experience, SRE on-call experience, familiarity with ML serving and Akamai tools.
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
3+ YOE3+ years supporting live-site production environments, SRE on-call experience, strong Python/Java scripting, Kubernetes and AWS expertise, experience with ML model serving and MLOps frameworks.
Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform