33 cloud support engineer jobs at 23 companies in Paradise Valley, AZ
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Genesys Cloud CX Engineer
United States or Phoenix or Richardson
HybridFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
8+ YOEBachelor's degree or equivalent, 8+ years of IT experience, Genesys Cloud CX development and support expertise, Agile/SDLC experience, client communication, production support, and unrestricted US work authorization.
Genesys Cloud CX, IVR, ACD, ServiceNow, Jira, Microsoft Visio, Salesforce, Pindrop, Voice.AI, Pega, Apigee, API, LLM, AI, ML, Generative AI
iT1: Provides managed IT services and customized cloud technology solutions.
5+ YOEBachelor's degree (or equivalent), 5+ years supporting Microsoft Azure, Microsoft 365 experience, Azure monitoring/automation skills, PowerShell/Azure CLI familiarity, strong client communication and documentation skills.
Microsoft Azure, Microsoft 365, Azure Virtual Desktop, Azure Monitor, Log Analytics, Microsoft Entra ID, Intune, Microsoft Defender, Defender for Cloud, Microsoft Sentinel, PowerShell, Azure CLI, Bicep, ARM, Terraform
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years technical support experience in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud, troubleshooting, and communication skills.
Justworks: HR, payroll, and benefits platform for small businesses
5+ YOE5+ years IT support experience (2+ supporting multi-office environments), white-glove executive support, advanced troubleshooting across macOS/Windows/mobile, MDM and cloud SaaS familiarity, networking and AV event support, mentoring experience.
74SoftwareEuronext Paris: 74SW: Provides enterprise data integration and banking software solutions.
5+ YOE5+ years customer support or production experience, Bachelor's in IT/CS, deep networking and protocol knowledge (FTP/SFTP, HTTP/HTTPS, SSH, TLS), Linux/Windows, SQL and databases, cloud/container familiarity, scripting, on-call participation, strong communication.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
5+ YOERequires 5–10 years of experience, with mandatory skills in Jira Service Desk, Service Desk, and Windows Server. Must support incidents, systems, hardware, software upgrades, and on-call operations.
Jira Service Desk, Service Desk, Windows Server, SNOW
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
Phoenix, Arizona, United States
$36-$43/hrOnsiteFull Time
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
3+ YOE3+ years Tier II support/systems admin/QA; Bachelor's in Computer Science; proficiency with Linux, Docker, Kubernetes; networking (TCP/IP, HTTP, DNS, DHCP); cloud (AWS/Azure/GCP); Zendesk, JIRA, Confluence; hardware setup/calibration; willing to work 2pm-10pm PST second shift and travel to client sites; ability to lift 40 lbs.
Edward Jones: Provides personalized financial advice and wealth management services.
5+ YOEBachelor's degree or equivalent experience; 5+ years of software engineering experience; expertise in Java or JavaScript, cloud solutions, application architecture, databases, APIs, testing, observability, and production support.
Java, Spring Boot, REST APIs, React, JavaScript, Kubernetes, Kafka, MongoDB, Oracle, Microsoft Azure, AI tools, prompt engineering, SDLC, Agile
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
5+ YOERequires 5+ years of cloud or database platform engineering, AWS, PostgreSQL, Terraform, CI/CD, Linux/Unix, Python, shell scripting, production support, and Kubernetes/OpenShift experience.
Amazon Web Services (AWS), PostgreSQL, Terraform, Jenkins, Bitbucket, JFrog, Ansible, Linux, Unix, Python, Shell, Kubernetes, OpenShift, CockroachDB, Cassandra, Redis, Microsoft Azure, Google Cloud Platform (GCP), DB2, Dynatrace, Splunk, Grafana, AppDynamics
Cohesity: AI-powered data security and management software provider.
Pre-sales sales engineering experience supporting data protection, security, storage, or cloud platforms; ability to design solutions, run demos and proofs of concept, and communicate technical value to stakeholders.
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
5+ YOERequires 5+ years in cloud database or database platform engineering, AWS, PostgreSQL, Terraform, CI/CD, Linux/Unix, Python, shell scripting, production support, Kubernetes/OpenShift, and distributed databases.
Upgrade: Offers personal loans, credit cards, and online banking services.
5+ YOE5+ years supporting contact center technologies, hands-on Genesys Cloud experience, strong troubleshooting and communication skills, Genesys Cloud certifications valued, ability to manage multiple priorities.
NetAppNasdaq: NTAP: Provides intelligent data infrastructure for hybrid cloud environments.
7+ YOE7+ years in solutions/sales engineering supporting large enterprise customers; experience with enterprise infrastructure (storage, data management, hybrid cloud); strong communication and consultative selling skills.
NetAppNASDAQ: NTAP: Sells enterprise data storage and cloud management software.
7+ YOE7+ years in solutions/sales engineering supporting large enterprise customers; experience with storage, data management, hybrid cloud, virtualization, backup/data protection; strong communication and presentation skills.
EncoraNSE: COFORGE: Provides global digital engineering and software product development services.
Design, code, test, debug, and support cloud-based applications; implement and consume RESTful APIs; create user interfaces; perform peer code reviews.
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
2+ YOE2+ years IT experience with 1+ year user support in cloud-first/SaaS environments; proficiency with Okta and Jamf; experience with Google Workspace, Slack, Zendesk; strong troubleshooting and automation skills.
Cranial Technologies: Manufactures and provides custom cranial orthoses for infants.
Technical experience supporting production systems, scripting or programming, Linux or Windows servers, APIs, databases, networking, monitoring, Git, CI/CD, incident troubleshooting, and technical documentation.
American ExpressNYSE: AXP: Global financial services and credit card payment network.
5+ YOERequires 5+ years in distributed application support and platform engineering, with Java, Python, Linux/Unix, REST APIs, cloud platforms, databases, automation, observability, and production support experience.
Cleveland or Birmingham or Pittsburgh or Dallas or Denver or Phoenix
$100k-$204k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years related experience and 3+ years management; SRE/production support/DevOps experience; incident/problem/change management; hands-on monitoring, cloud/infrastructure, automation; experience with Linux/Windows and databases.