MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
5+ YOEBachelor's degree or equivalent, 5+ years in software engineering or SRE, API/cloud experience, full web stack (Python, PHP/Hack, JavaScript/React), PyTorch/LLM fine-tuning, SQL, documentation, and on-call support experience.
10+ YOEBachelor's degree or equivalent, 10 years cloud-native architecture experience in customer-facing/support roles, experience designing/migrating cloud architectures, engaging technical and executive stakeholders, and working with system integrators.
Bengaluru or San Mateo or Singapore or Australia or Portugal or South America
OnsiteFull Time
Zinier: AI-powered field service management platform for deskless workforces.
3+ YOEBachelor's degree and 3+ years in support; strong troubleshooting, OS/cloud/server administration, ticketing and remote support experience; excellent communication and leadership; willing to join 24/7 on-call rotation.
San Francisco or New York City or London or North America
RemoteFull Time
Validation Cloud: Provides infrastructure for blockchain node access and digital asset staking.
6+ YOE6+ years technical support experience; strong troubleshooting in distributed, cloud-native systems; experience with on-call tools and monitoring (Opsgenie, Datadog); strong written and verbal communication; customer-facing enterprise support experience.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Solace: A digital platform connecting patients with professional healthcare advocates.
3+ YOE3-6 years IT support experience; strong macOS and Windows knowledge; experience with Google Workspace, Okta, 1Password, Slack, Zoom; familiarity with IAM, MDM, networking, and cloud (AWS/GCP); CompTIA A+/Network+ or equivalent; US-based.
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
Cohesity: AI-powered data security and management software provider.
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
Saviynt: Provides AI-powered identity governance and cloud security platforms.
5+ YOE5+ years IT/cloud operations experience with Java app support, Kubernetes on AWS/Azure, troubleshooting (AKS/EKS), MySQL/RDS, FreshService, Elastic Search, on-call availability and US citizenship for FedRAMP High.
Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Manager, Cloud Hardware Development, Cloud compute/gpu/storage server team
Seattle or Denver or Cupertino
$175k-$272k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years systems engineering experience building and operating enterprise servers; hands-on server development (compute, storage, AI/ML); vendor/ODM engagement and operational support experience.