153 complaint specialist jobs at 107 companies in United States
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Senior Complaint Specialist
Austin, Texas, United States
$75k-$100k/yrHybridFull Time
HeartFlowNASDAQ: HTFL: Provides AI-driven non-invasive cardiac diagnostic software and analysis.
5+ YOE5+ years in medical device industry; MDR/regulatory reporting; complaint handling; post-market surveillance; bachelor’s in Science or Engineering.
Salesforce, Tableau, EDMS, Google Workspace, MS Office
Beta BionicsNASDAQ: BBNX: Develops autonomous bionic pancreas systems for diabetes management.
1+ YOE1-2+ years complaint handling or QA experience in a regulated environment, strong documentation and communication skills, ability to manage investigations and regulatory reporting, proficiency with Microsoft Office.
Microsoft Excel, Microsoft Word, Microsoft Outlook
3+ YOERN or BSN required, minimum 3 years clinical nursing experience, strong clinical assessment and critical thinking, ability to interpret medical records, proficiency with Microsoft Office, and experience with complaint handling preferred.
Microsoft Office, electronic quality management systems (eQMS), complaint management systems
Meso Scale Diagnostics: Manufacturer of high-sensitivity multiplexed immunoassay systems and reagents.
4+ YOEBachelor's degree in life sciences or engineering, or relevant complaint-handling and CAPA experience; 4+ years in biotechnology, medical devices, diagnostics, pharmaceuticals, or related industry; quality and analytical problem-solving knowledge.
Microsoft Office Suite, Salesforce, Microsoft SharePoint, QMS
InsmedNasdaq: INSM: Global biopharmaceutical developing therapies for serious, rare diseases.
3+ YOEAssociate degree preferred; minimum 3 years QA experience; experience with patient complaint intake, cGMP and good documentation practices, project management, and Microsoft Office; strong communication and attention to detail.
QMS, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Piping Rock Health Products: Manufactures and sells vitamins and nutritional supplements online.
Comply with GMP, investigate and track customer complaints, strong Microsoft Office and project management skills, excellent communication, recordkeeping, ability to lift 50lbs and stand for up to 8 hours.
Texas Health and Human Services: Administers public health programs and social services in Texas.
Four-year degree in a related field preferred or equivalent education and experience; experience with Medicaid, CHIP, medical transportation, complaints, contracts, policies, research, analysis, and Microsoft Office applications.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, HEARTS, Business Objects
Fujifilm SonositeTokyo Stock Exchange: 4901: Develops portable ultrasound systems for point-of-care medical diagnostics.
3+ YOE3+ years quality system support in a U.S. FDA regulated environment; deep knowledge of 21 CFR and ISO 13485/ISO 9001; Bachelor's degree preferred; strong communication and organizational skills.
LoanCareNYSE: FNF: Provides mortgage loan subservicing solutions for financial institutions.
4+ YOEHigh school diploma, 4+ years QA in mortgage servicing, 2-3 years complaint management, knowledge of mortgage servicing regulations, Black Knight products preferred, Microsoft Office proficiency.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Foundational life sciences/healthcare exposure, strong Microsoft Excel skills (data entry, formulas, basic pivots), communication and customer service skills, ability to work rotational shifts and maintain attention to detail.
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
Associate degree or equivalent experience, regulated healthcare or pharmaceutical experience, strong communication and documentation skills, computer proficiency, and ability to manage complaint outreach and sample logistics.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
Associate degree or equivalent experience, regulated healthcare or quality environment experience, strong communication and documentation skills, computer proficiency, and ability to work onsite handling sample dispatch, receipt, and shipment.
TeleflexNYSE: TFX: Manufactures medical devices for critical care and surgical procedures.
2+ YOEB.S. in nursing/biomedical engineering/related science, 2+ years medical device or regulatory/quality experience; knowledge of 21 CFR 820/803, ISO 13485, EU MDR, MDSAP; strong clinical review, risk management, and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, MedWatch
Spectrum Vascular: Develops and sells vascular access and medication management devices.
3+ YOEThree years of medical device complaint-handling experience, knowledge of medical terminology and device reporting regulations, strong organization and detail skills, and ability to work independently. Bachelor's degree preferred.
US FDA QMSR, ISO 13485, EU MDR, CAPA, Post-Market Surveillance (PMS), OSHA
ECI: Provides regulatory and engineering consulting for life sciences companies.
2+ YOEBachelor's degree in engineering, biomedical engineering, or a scientific field; 2–4 years in medical device complaints, quality assurance, or regulatory affairs; knowledge of FDA and ISO requirements.
Quality Management System (QMS), Quality Management System (QMS) software, databases
HologicNASDAQ: HOLX: Develops medical technology for women's healthcare and diagnostics.
3+ YOEQuality role experience in ISO 13485 environment; post-market surveillance, complaint handling, and trending; regulatory reporting experience; strong data analysis and communication skills.
Washington State Department of Ecology: Provides environmental regulation and conservation services for Washington state.
2+ YOEHigh school diploma or equivalent plus two years of customer service experience, or one year as Customer Service Specialist 1. Requires computer proficiency, communication, complaint resolution, confidentiality, and multitasking.
Microsoft Office, CARE, TRACKS, Barcode Client registry, Microsoft SharePoint, Microsoft Outlook, E-Verify