7 complaint specialist jobs at 6 companies in Hell's Kitchen, NY

1mo
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QA Product Complaint Specialist
Bridgewater, New Jersey, United States
$81k-$103k/yr HybridFull Time
Insmed
InsmedNasdaq: INSM: Global biopharmaceutical developing and commercializing medicines for patients with serious and rare diseases.
3+ YOEAssociate degree preferred; minimum 3 years QA experience; experience with patient complaint intake, cGMP and good documentation practices, project management, and Microsoft Office; strong communication and attention to detail.
QMS, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Complaints Specialist
Warren, New Jersey, United States
HybridFull Time
Spectrum Vascular
Spectrum Vascular: Private medical-device manufacturer supplying vascular access and medication-management products to healthcare caregivers.
3+ YOEThree years of medical device complaint-handling experience, knowledge of medical terminology and device reporting regulations, strong organization and detail skills, and ability to work independently. Bachelor's degree preferred.
US FDA QMSR, ISO 13485, EU MDR, CAPA, Post-Market Surveillance (PMS), OSHA
1w
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Senior Complaints Specialist
United States or Columbus or Austin or North America or San Francisco or New York City or Canada or Quebec City
$23-$31/hr RemoteFull Time
Upstart
UpstartNasdaq: UPST: Public AI lending marketplace connecting consumers with banks and credit unions for personal, auto, and home-equity loans.
1+ YOERequires 1+ year handling regulatory escalated complaints in regulated financial services, investigation and documentation experience, consumer financial regulation knowledge, and root-cause analysis skills.
FCRA, UDAAP, FDCPA, ECOA, Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), Home Equity Line of Credit (HELOC), Employee Assistance Program (EAP), Employee Resource Groups (ERGs)
4w
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Complaints & Quality Assurance Specialist
New York, New York, United States
OnsiteFull Time
Ten Lifestyle Group
Ten Lifestyle GroupLondon Stock Exchange (AIM): TENG: Public British B luxury travel and lifestyle concierge serving financial institutions, premium brands, and affluent customers.
Minimum 3 years in customer service/complaint handling or quality assurance; strong communication, investigative, coaching, and quality review skills.
4w
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Complaints & Quality Assurance Specialist
Las Vegas or New York City
OnsiteFull Time
Ten Lifestyle Group
Ten Lifestyle GroupLondon Stock Exchange (AIM): TENG: Public British B luxury travel and lifestyle concierge serving financial institutions, premium brands, and affluent customers.
3+ YOE3+ years in customer service/complaints/quality assurance, experience conducting quality reviews, strong written/verbal communication, investigative and coaching skills, attention to detail.
2w
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Customer Care Specialist - Bilingual English/Spanish
New York City, New York, United States
$101k-$123k/yr HybridFull Time
Neko Health
Neko Health: Swedish private healthcare technology providing preventive health scans and same-visit clinician consultations to consumers.
2+ YOERequires 2+ years in customer support, hospitality, or high-touch service; fluent written and spoken English and Spanish; multichannel support, booking, complaint resolution, CRM, SLA, and escalation experience.
Zendesk, SMS
3mo
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QA Complaints Specialist
Ledgewood, New Jersey, United States
OnsiteFull Time
Harrow
HarrowThe Nasdaq Stock Market LLC: HROW: Public North American ophthalmic pharmaceutical developing, commercializing, and compounding eyecare medicines for U.S. professionals and patients.
2+ YOEBachelor’s degree in life sciences; 2+ years in pharmacy operations or cGMP environment; strong communication; proficient in Word, PowerPoint, Excel; ability to work under pressure and exercise judgment.